They were great, would definitely use again…read more I had them replace a couple of water filter systems for us and install a replacement hot water tap for us. We were recommended by Salem Plumbing. Complaints? Hard to get appointment because he was so booked up, but that's because he does good work. Also, I would have preferred to be able to pay my bill either right away with a credit card (even with a 3% surcharge) or when I received the bill, to pay online directly. Only way to pay was by writing a check unless I phoned the office which I never thought to do. But excellent quick and efficient work so I really can't complain.

Had an appointment for an estimate to replace instant hot water heater. owner never bothered to…read moresend estimate. Wouldn't recommend left a 94 year old woman without hot water. Found reliable plumber who responded promptly.

Always looking for a plumber we can rely on, and so far, so good! Jack is a nice guy who is skilled…read morein his trade. Seems honest, too. We'll call him again.

From the owner: JD's Plumbing and Heating provides a full range of heating and plumbing services in the North Shore…read moreand greater Boston, MA area.

I've used McLaughlin Company twice. The first time, was to upgrade our heating system, which dated…read moreback to when our house was built in 1955. He installed an incredibly great system, which replaced not only our old furnace, but our hot water heater as well. The system is the Triangle Tube Prestige system (likely updated since then). Not only is it was of the best and most efficient heating and hot water systems, but his price and service were equally great. Once installed, our gas bill dropped by 50%, and we NEVER run out of hot water. The system can handle the shower, washing machine, and at least one sink all at the same time. Great recommendaton Bob! His crew was very meticulous in their work, and Bob (the owner) is honest, trustworthy and gives fair assessments of whatever work you need. Quality work is their marquee! He was so good we had him back a couple years later when we needed some other work done. One of the supports for the pipe that feeds our two bedrooms came loose, where it runs through the lower level through the under house garage. We also needed a water outlet in our kitchen sink to run our water filter. They were prompt in returning our call and setting up the appointment, showed up on time, and did great work. I've had to call him with some questions, and once a minor issue, which he told me how to fix over the phone. His service after the fact is outstanding and he's always get back to you if you call with a question. I recommend this company for it integrity, quality work, and outstanding ethics. The price is comparable with most plumbers, and better than a lot of others we checked out.

They are very good…read more I had been using a local guy who I really liked but then couldn't get a reply from him. Was recommended to RP and really like them. Once the guy came with an apprentice from the local vocational high school and I really really liked that. Prices are higher than the local guy, but they will always answer the phone and always be able to fit me in, and worth it. Good value and service for the cost.

We picked Al as an unknown based upon favorable Yelp reviews because our regular plumber was…read moreunavailable and we had a broken pipe and couldn't use the sink, and that turned out to be a lucky break (no pun intended). We scheduled a few days in advance and Al arrived right on time (I didn't know that ever happened?), fixed the drain/pipe within an hour and we couldn't be happier. Nicest guy ever, di great work at a seriously reasonable price - suffice to say we have a new regular plumber!!! :)

Al is amazing. He replaced our water heater and convinced my husband not to put in the larger tank…read morebecause if he did the water closet door would not close. Great guy! Great price! Wicked awesome service.

As my washing machine drained on Sunday afternoon, the standpipe turned into a veritable fountain…read morewith water going everywhere. My husband tried snaking it and thought he had broken up the clog. Alas, when I turned the washer back on, Mount Vesuvius again erupted. I knew I needed a professional. At 8:10am Monday, my husband phoned Dash Drains and told them we needed the main line unclogged. We were told someone would be there between 10 and 12. At 10:10, Sam arrived. Within the hour, he had disposed of the tree roots that were blocking the drain, cleaned up the basement, and was ready to roll. The cost for the service call was more than reasonable. Not only am I back to doing laundry, we can shower without fear of the toilet bubbling over, run the dishwasher and not worry about flooding the kitchen. Thank you, Sam and Dash Drains. You did a spectacular job.

I was having a sewage backup. First, these techs are not plumbers. That being said, they are…read morefairly prompt. The tech I had checked the clean out and said it was clear to the septic tank. He suggested I call a plumber He was onsite a fairly short time and charged $125 instead of the usual $350. I did get a plumber who fixed the problem.The line the tech checked was completely clogged and the septic was full after only a year between sewage removals due to a quiet constantly running toilet. Cannot say I would recommend due to the inexperience and lack of qualifications My experience not everyones. I do see a lot of positive reviews

It was a Saturday evening, about 4:00 PM and we were about to leave for 2 week vacation overseas,…read morewhen we went into our storage room to grab something and found a puddle of water from our hot water heater. I immediately googled who could replace this in a short turnaround and called one of the "big companies" that does this kind of work. I was told they could come on Monday to evaluate and then depending on the evaluation, they would then schedule what would need to be done, which was a couple days after that. Each step with them cost money too. I couldnt wait that long and looked up more options when I came across Daniel Wright Plumbing & Heating. There were other reviews that were reminiscent of what I was going through. I called and left a message. I received a call back in less than an hour. He asked a few questions about the unit I had, I texted a few pictures and he was at our house the next morning to look at the situation. He gave me a quote when he left and he was at our house the next morning (Monday) when he said he would be, installed the new hot water heater and cleaned up after himself. He did quality work, was reliable, communicated transparently, was polite and professional. He followed-up after to ensure all was working properly. Highly recommend and he will definitely be our first call when in a situation like this again.

I bought a top floor condo in a house built in the 1880s. The plumbing is "quaint" to say the…read moreleast. I wanted a washer/dryer in my unit. All previous owners went down to the basement to do laundry. I tried 5 different plumbers and Daniel Wright was the only one who agreed to plumb in a ventless dual unit for a reasonable price. He did an outstanding job very efficiently. I have used him for so many other things, including installing a new water heater, and a range of other major and minor fixes. He is always responsive, prompt, cheerful, extremely knowledgable and his prices are very fair. I've owned many homes in my life, in many places, and have worked with other plumbers in this area. I know I found my North Shore plumber and am very happy to recommend Danny unreservedly.

I had what I consider a small job: replace two non-working shut-off valves from my kitchen water…read moreline, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future.

I had my 75-gallon gas water heater replaced and had a very positive experience with this company…read more From the initial quote through installation, everything was handled professionally. Communication was clear, scheduling was straightforward, and the team arrived on time. It is most helpful that Mr. Floros uses text messaging to communicate. It makes the process so much easier. He explained the work in detail, including the equipment being installed and what to expect during and after the process. The installation itself was efficient and clean. They took care to protect the surrounding area, removed the old unit without issue, and ensured everything was properly connected and functioning before leaving. It was evident that they were experienced and followed proper installation practices. Overall, this was a well-managed, professional job. I would use them again and would recommend them to others looking for reliable plumbing work.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

Called Cranney for a clogged kitchen sink and they were here within an hour! Amazing!!! Both Cris…read moreand Angel were fantastic explaining our issue, clearing the drain and then recommending how we can maintain the pipes to keep them from clogging. Great service and wonderful servicemen! Thanks Cranney!

**SCAM ALERT PLEASE READ*** It has come to my attention that the technicians of Cranney's LIKELY…read moreGET A COMMISSION off their sales. Please keep this in mind and consider a second opinion if they give you a large quote. This is my story: My elderly mother contacted me in a panic after she had a technician named Ryder come to her house to check/clean her heating system. Somewhere in the process, he told her that her entire heating system needed to be replaced and would roughly cost her $15,000...AND he gave her a DEADLINE of 3pm that day to get back to him or that price would change. Please note that her heating system works and is not broken. I decided to contact Cranney's on my own and ask one simple question: "Do your technicians get a commission on their sales?" I was placed on hold so the operator could consult the manager. When she returned, I was told the manager was at lunch and would call me back. I then asked for an assistant manager or someone else that might have the answer. She then asked "What is this in regards to?" (I am not sure why she asked that again, as I only asked that one question). Sensing the defensiveness in her voice, I decided to tell her that I wanted my technician to receive a commission because "he did a wonderful job". She sounded relieved and more willing to seek out an answer. She put me on hold again. When she returned she told me that she could "not disclose that information"...this was enough for me. If a technician charges 15K for a job and gets 5% commission, that's a $750 addition to his paycheck. Please keep in mind I never got an official answer, however if the answer was "no" then it would've been simple. Offering commission on services like this without guardrails, is a corrupt incentive for technicians with no integrity and an easy way to con old women into spending money they don't have on something they don't need. Not to mention the coercion technique used causing unnecessary panic by telling her that a decision needs to be made TODAY...or else. Also, you should know that the manager never called me back. I have no interest in telling them how to operate, I can only offer my experience with the hope that the consumer is better informed. Please consider a second opinion when using their services.

Ive had nothing but good experiences working with Marquis. When my disposal wasn't working he came…read moreby quickly and fixed it right up. Did some renovation in my bathroom and again, came by very quickly at the scheduled time and took care of what needed to be done. One of the things I appreciate most is that he doesn't just complete the job without keeping you aware of options. If something arises and there are multiple, sometimes more time consuming, ways of doing something he will still inform you of the option if it's a potential good one. I plan on using this company for all of my future plumbing needs.

Highly recommended to others, Marquis does great quality work. He fixed the frozen pipes issue in…read moreour bathroom and added a kitchen disposal and dishwasher. Overall, we are extremely impressed with the outcome. Professional, skilled and experienced. He is reliable and will do a great job- book an appointment now!