100% AMAZING! Very kind and respectful. Carla was pleasant, extremely helpful and answered all of…read moremy questions regarding my policy, my wife and I felt very comfortable talking with her. She made us feel special. That's the reason why we selected Jj Jirele State Farm In's...I would highly recommend them. 5

Jeff n his crew are easy to work with. No pressure-I for one do not like to work with Hard Sell…read moreAgents!! His assistant Karen, very attentive, always answers my email quickly ! I truly appreciate their Professionalism!! Highly recommend them!

I had a wonderful experience with this office. Brandi was able to break down all of my coverages…read moreand explained so much to me. I have never had anyone go through my insurance with me so in depth. I left feeling so much better and knew that my coverage is now in good hands.

You might not know this, but many insurance companies are working hard to limit their exposure for…read morehomeowners in Northern California. This means they will find trivial reasons to cancel or not renew. And then you discover that no one else wants to insure you because they are over exposed. This was what I was facing a few months ago - and is where Eric comes in. Eric was amazingly patient with me, reassuring me that he would find me coverage. All the while letting me know when other options would come available and when sadly most of them would decline to insure me. But in the end he came through with a policy that was not too much more than I was previously paying (he also got my coverage upped a bit af the previous policy was about 15 years old and prices have risen since then. Thanks Eric!

Eric is great. Super helpful, very knowledgeable about the wild world of insurance in CA. Highly…read morerecommended

Jack and Dustin were amazing to work with as I spent a year researching infrared light therapy…read moreproducts to provide to my clients. They are Both very knowledgeable with the products I was looking at and were able to help guide me in purchasing the product that best suited my needs and my budget. When I finally chose a product to purchase, the financing process was very easy and quickly executed. As my business continues to grow, Brickhouse Capital will be the first call I make for financing.

I found the cryotherapy machine I wanted through a private seller. At the time, I wasn't aware that…read moreBrickhouse Capital is only allowed to finance business-to-business transactions -- so instead of declining the deal, they involved their affiliate, Rutherford & Titan Inc., to act as a false intermediary. This setup inflated the invoice from the original $32,000 to $40,000 and involved fraudulent paperwork submitted on my behalf just to push the lending through. I was unknowingly dragged into their unethical and likely illegal process. Rutherford was never the actual seller -- they were simply commissioned to deliver the machine. For that, they charged me over $11,000, claiming it was for shipping and crating. But they intentionally skipped using a crate, which they later admitted in writing. The machine arrived scratched, damaged, and improperly supported -- and of course, insurance wouldn't cover the damage because of their negligent shipping practices. I brought this to their attention at the time of delivery, and they deflected all responsibility. I was left stuck with a damaged machine, inflated financing terms, and a false paper trail I didn't authorize. Recently, I sought legal advice to understand my options. Instead of acknowledging any wrongdoing, Brickhouse threatened me with a defamation lawsuit. It's outrageous, and it proves exactly the kind of people they are. If you're a small business owner -- please think twice before working with Brickhouse Capital or Rutherford & Titan. The long-term damage, both financial and emotional, just isn't worth it.

Vandy was so great about explaining things honestly which I haven't had with my past insurance…read moreagent. She spent a lot of time emailing back and forth and speaking with me on the phone to make sure I was confident and comfortable with the coverage I was getting. I am sure I was not the easiest client to work with but she showed plenty of patience and kindness.

Vandy is super nice and helpful. I had an amazing experience with her and her office. I would…read moreabsolutely recommend calling Vandy if you are looking for a good policy and a wonderful agent.

I am a retired (35 years) 71 y/o and am , humbly, considered a sophisticated business person …read more... CEO Fortune 500 companies etc. my wife of 49 years and I have multiple residences. This is second review I have ever made in this forum.... It is unsolicited. Pam Johnson and her team are some of the finest people I have ever met professionally. Pam is clearly a very effective leader ...her staff/team or uniformly professional, upbeat, knowledgeable, friendly, patient... I sense they would be assets to any organization with whom they were associated. In their world, they are the ATeam. GJH

STAY AWAY FROM PAM JOHNSON STATE FARM. I have been a State…read moreFarm customer for more than 20 years. I currently have approximately a dozen personal and commercial insurance policies with State Farm agents across three states. I have extensive experience dealing with State Farm agencies, which is exactly why my experience with Pam Johnson State Farm stands out so dramatically. I discovered that my auto insurance policy had lapsed and that I was no longer insured. I had not realized that I was without coverage. Anyone who understands insurance understands the seriousness of discovering that you do not have the coverage you believed you had. This was not a minor inconvenience or a routine customer service matter. What happened afterward destroyed whatever trust I had left in this agency. When someone from Pam Johnson State Farm called me, she opened the conversation by saying she had a note that I had "questions about my policy." Questions? I had discovered a lapse in my auto insurance coverage that I had not realized existed. Reducing something that serious to a customer having "questions about a policy" told me a great deal about how seriously my situation was being treated. When I expressed my dissatisfaction and told the agency that I was done with them, the response I received was: "Okay, bye." I'll let prospective customers decide for themselves what that response says about the level of concern and professionalism they can expect when something serious goes wrong. And this was not simply one unfortunate interaction with a staff member. I have personally dealt with Pam Johnson herself. My direct interactions with Pam when raising serious concerns only reinforced my decision to leave. Rather than characterize her behavior with emotional labels, I will simply say this: after speaking directly with the person whose name is on the agency, I no longer believed my experience was merely the result of an employee providing poor customer service. I originally wondered whether Pam Johnson State Farm had simply grown too large to maintain good service. My personal experience with Pam Johnson changed that opinion. I also have an unusually strong basis for comparison. I have other State Farm agents handling my policies in other states. The difference in communication, professionalism, and the way serious concerns are handled has been remarkable. So let me be very clear. This review is specifically about my experience with Pam Johnson State Farm. Insurance is easy when everything is going right. You learn the value of your insurance agent when something goes seriously wrong. That is when communication matters. That is when professionalism matters. That is when trust matters. Pam Johnson State Farm lost mine. After more than 20 years with State Farm, approximately a dozen personal and commercial policies, and experience with State Farm agents across three states, I would not trust Pam Johnson State Farm with my insurance again. I am leaving this review so prospective customers can consider my experience when choosing an insurance agent and, hopefully, so this agency takes a serious look at how customers are treated when something goes wrong. Things are good until they aren't. Choose your insurance agent accordingly.

Fantastic customer service with this team. Super fast underwriting and efficient. Also, this team…read morecan find solutions to difficult loan files. The best in the business!

Don't appreciate being solicited via tex message using my name and asking if I need their service.read more

Lynn Marble is amazing. He knows the ins and outs of the insurance options. He helped me find my…read moreoptimal Medicare plan and I've been very happy with his recommendations. I highly recommend this company for your insurance needs.