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    JELMS Insurance Group

    4.9 (9 reviews)
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    4 years ago

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    12 years ago

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    Insurance Professionals of Arizona

    Insurance Professionals of Arizona

    (14 reviews)

    if you want the top, best customer service from an agent that remembers your name, your needs, and…read moretreats you as person, not just a customer, than you need to talk to KIMBERLY I. Best service ever

    e used Insurance Professionals of Arizona for years for both my personal insurance and multiple…read morebusiness policies. Over the years, we've also referred them a tremendous amount of business through our business Facebook page, which is one of the largest and most well-known Facebook groups in the contract fire industry. Because of that network alone, we've sent them a substantial amount of business from other fire contractors throughout the industry. Unfortunately, after repeated mistakes and months of unresolved issues, I'm done doing business with them. Last year, they made a workers' comp mistake on my policy that cost me nearly $11,000. This year, they made the exact same mistake again by adding me, the owner, as a covered officer after I specifically instructed them not to. That error created another bill of roughly $6,000 entirely because of their actions. I've spent almost two months going back and forth trying to get them to correct their mistake. I was repeatedly told they would handle it, yet nothing has been resolved. Because of this, my company has now been without workers' compensation coverage for around two months, which seriously affects our ability to operate and puts a business with substantial investments at risk. For a company that has given uthem years of loyalty, multiple policies, and countless referrals, this level of service is completely unacceptable. I have now canceled all of my policies and will no longer refer any business to them.

    JELMS Insurance Group - insurance - Updated May 2026

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