1. Right at Home

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Red Bank, NJ

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Right at Home

5.0 (1 review)
Open • Open 24 hours

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7 years ago

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Helpers At Home Care

Helpers At Home Care

3.7(6 reviews)
8.3 mi

I was trying to get an aide for my mother for years. Finally she agreed on 8/4/2017. I called Zena…read moreand the next day an aide came for an interview. The aide began that Monday. Zena worked with me with the Long Term Care Insurance company so that billing was direct to them. My mother was a very difficult, demanding, stubborn person who could be very nasty on any given day. She smoked two packs of cigarettes daily. The aides Zena provided were compassionate and as helpful as could be. I live 1200 miles away, but trusted the care that was provided. Zena was immediately responsive to any issues, or concerns that arose. Mom began with a 3 half day a week aide. It increased to 4 half days, then finally 7 days a week before she passed in December 2018. She made things difficult for everyone, often cursing at the aides, or sending them to the store so she could be alone. Zena provided daily flexibility when Dr. appointments required an aide on a non scheduled day, or required more hours. Zena provided invaluable advice and was a good listener because I had never encountered this situation before. I highly recommend Zena and her agency. The gift of long life is often accompanied by failure of many parts of the body, most notably, the brain. At times a son can feel extremely lonely in an effort to provide his mother with quality care toward the end of her life. The aides at Helpers certainly made my situation more manageable and Zena is an angel. Steve Throne

The one star is not for the company but for the first person that they sent to care for my mom with…read moredementia in a hospital bed with a catheter for life. Her name was Alysha. I would never trust her with my stuffed animal. I would have sent her home immediately but I had a drs appointment that I couldn't miss. She walked in the door with a nasty attitude. Saying "she don't like this". "She don't do that". Last time I checked. I had hired her. I came back to 2 big bags of laundry. When I washed everything. I saw on everything. I guess that she didn't like to change diapers either. Because she didn't know how to change one correctly. I do not recommend her. Get a camera if she is used to take care of someone with dementia. The second lady that they sent us is very nice

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Right at Home - homehealthcare - Updated October 2026

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