Since my mother has been under their care for severe dementia on home hospice, she has been in…read moredistress and pain all day every day. I would not even give them one star, but I had to in order to post this review. As of 1/31/21, my 76-year old mother was sitting with me and arranging words for a scrabble game. Less than one year later, on 1/14/22, she is slumped over in a wheelchair and strapped in at the kitchen table, but she is mostly bedridden with bedsores. My mother is emaciated and dehydrated; she must weigh 90 pounds soaking wet. Her abdomen is hard as a rock and so distended so that she looks about nine months pregnant. Her head is bent to the side and she cannot lift it up. Her neck is rigid and she is jaundiced (yellow face). Her feet are purple and swollen. She has tardive dyskinesia (tardive dyskinesia, TD, is a movement disorder that causes a range of repetitive muscle movements in the face, neck, arms and legs). She cannot eat solid foods, she has had chronic diarrhea for two years (that I have cleaned up all over the bathroom and from leaking diapers) and she has pinpoint blood dots all over her arms. She is completely incoherent. When she was able to communicate, she complained of abdominal pain every day. Under the hospice physician (who has never met my mother in-person), my mother has been maintained on Depakote, an anti-convulsant medication that is CONTRA-INDICATED IN PATIENTS WITH DEMENTIA. One of the major consequences of depakote (valproic acid) is liver failure. Patients on Depakote are supposed to be monitored closely. According to drugs.com, "liver function tests should be performed prior to therapy and at frequent intervals thereafter, especially during the first 6 months" for patients on Depakote. To my knowledge, this routine bloodwork has not been performed. The goal of hospice is to provide comfort to patients. My mother has not been comfortable for one day since she has been on hospice. This is a living nightmare all day, every day. This is unconscionable. Watching my mother die is like watching a deer suffer and die slowly in agony, pitifully and helplessly lying on the side of the road. Please find below information about how Abbott illegally promoted Depakote to control agitation and aggression in elderly dementia patients. It was NOT EVER FDA-APPROVED. "During a four-year investigation, federal officials found that Abbott violated FDA regulations and state and federal laws. The company illegally promoted the drug to control agitation and aggression in elderly dementia patients": https://www.drugwatch.com/depakote/lawsuits/ Illegal Promotion of Depakote to Control Agitation and Aggression in Dementia Patients: "The FDA approved Depakote for only three uses: epileptic seizures, bipolar mania and the prevention of migraines.  The FDA never approved the drug as safe and effective for the off-label use of controlling behavioral disturbances in dementia patients. In 1999, Abbott was forced to discontinue a clinical trial of Depakote in the treatment of dementia due to an increased incidence of adverse events, including somnolence, dehydration and anorexia experienced by the elderly study participants administered Depakote." https://www.justice.gov/opa/pr/abbott-labs-pay-15-billion-resolve-criminal-civil-investigations-label-promotion-depakote "There are currently no FDA-approved drugs for treating dementia-related agitation, and other drug makers have been penalized for marketing drugs for this use. Abbott Laboratories Inc., for instance, pleaded guilty in 2012 to illegally marketing an anticonvulsant called Depakote in nursing homes as a way to control agitated and aggressive dementia patients. But the drug had only been approved for treating seizures, bipolar disorder and migraines. The company ultimately paid a total of $1.6 billion in civil and criminal penalties." https://ihpi.umich.edu/news/little-red-pill-being-pushed-elderly ABBOTT LABS PAID $1.5 BILLION TO RESOLVE DEPAKOTE INVESTIGATIONS Abbott plead guilty to misbranding Depakote by promoting the drug to control agitation and aggression in elderly dementia patients and to treat schizophrenia when neither of these uses was FDA-approved. https://www.whistleblowersagainstfraud.com/our-successes

I needed wound care after a recent surgery. My doctor assigned this agency to me. I have had one…read morevisit and will not be having them back. I have called my doc and explained that beyond the nurse assigned to me being less than skilled or informed in managing my wound she was also rough in application of my dressings and needed me to dig into my medicine cabinet supplies for her to be able to do the job. Previous experiences with HHC agencies the nurses had a supply of the things they commonly needed and were associated with a pharmacy service to be able to aquire the supplies needed and run that through my insurance. This one does not to my knowledge because when I asked I was told that was only for Medicare patients. Too much work for a group who is supposed to simplify my life while I am recovering.

I have been working here for around 2 months and its a great atmosphere.All of the caregivers are…read moregreat and always communicate. Our clients are always happy and so are their loved ones. We strive to hire and have the best caregivers we can find. We are open 24/7 for questions and concerns.

My dad needed full time health care at home for several months in Collegeville. After a very brief…read morestay at Cathedral Village in long term care, we decided it was time to bring him home. We had already fired out first at home care company when we came upon Assisting Hands. What a difference!! All of your care takers were excellent. They were thoughtful, treated my dad with dignity, loved dogs ( a must) and went about their business with such respect and care. We could not have asked for more. This company is top drawer. Do not hesitate to call them and seek out their services. You will be pleased!

They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!

The owner is amazing. She truly cares & goes the extra mile. She is a true asset to the home health…read moreaide industry.

From the owner: SILC provides active and engaging companionship and care to seniors. Our services put joy and fun…read moreback in their day, elevate their quality of life and maximize independence, all while providing peace of mind to loved ones. Our companions treat all clients with kindness, dignity and respect. We believe in personal relationship building through conversation, interaction and activities that make the lives of seniors better and in control of the way they age. We provide services and care to fit the individual needs of each client.