They are impossible to reach by phone. How can I get an apt. when they do not pick up their phone?…read more I get this odd message that "my call may not be completed". This is unacceptable in health care. I hope their other "standards" are better. If we as patients are unable to get in touch with them, why should I set up any appointments with them? My physician/surgeon also questions this.

I was sent to Sheltering Arms due to Migraines, and very severe Vertigo. What I found out, thanks…read moreto my very attentive and caring Therapist was so much more. Were it not for her caring and in depth knowledge, I would have just slipped through the medical cracks; as I have for so very many years, and continued to have the trouble I had. My Therapist figured out that the crystals in my ears were severely spread out through multiple passages in my ear canals. Once she fixed those (which took weeks) she discovered huge problems with my balance. Through her patience and testing, I've not only improved, but I have no more Vertigo! This is all she does, this Therapist deals with Migraine and Vertigo, nothing else. I have been (and continue to go) going for over 2 months now, I am able to walk without stumbling, or bumping into walls. My Therapist found out that the 2 nerves in each ear were devastated, due to a medicine I was given back in 2012 to save my life. Sometimes the cure comes at a price, that price was my balance. Thanks to her, I will be seeing specialists regarding my ears and my Migraines. My Therapist also evaluated the 3 types of balance that we all have; eyes, legs, and inner ears. All three of mine have been affected in one way or another, however my eyesight balance has made substantial improvement as well as my leg balance. I am truly grateful to all of the friendly and helpful staff at Sheltering Arms. They are kind and caring people, who give to people like me, far more than they realize. I am never tasked with anything that is beyond my reach, and it is a safe environment to get stronger. My Therapist is cognizant of all of my limitations both there and at home, and she has made me feel comfortable and safe telling her anything regarding my health. She truly has gone the extra mile for me, as far as her knowledge, and her innovations to my therapy program. I would recommend this facility to ANYONE! I would recommend my Therapist to people suffering with Vertigo. She doesn't work miracles, you have to do the work, however she does help and works very hard to make you feel respected, and treated with dignity as a whole person not as a condition.

When I had my knee surgery Mrs mills helped take care of me. She was very professional and…read morecompassionate. I would definitely recommend her. If I have to get any future surgeries and need help at home I would definitely call her again.

Having Nadine come and stay with me after my back surgery helped a lot with my recovery. She was so…read morekind and calm as well as diligent with keeping me on schedule with my pain medicine. I highly recommend her if you need some help after having surgery! She was not only delightful but very helpful!

I appreciate the care that they gave my grandfather, Ray. They loved the caregiver- she was…read morecompassionate and caring. She went over and about. Kaye was communicative about staffing and I really appreciated the effort that they gave.

We us them to help with our mom. All the people they sent her have been very nice, on time,…read morecaring, and great at their job( Saba, Paulina, Polly, etc) Also Kay , who runs the CH office is a great coordinator, and administrator. Kay does a fantastic job. Highly recommend this company.

Just called again and went through triage just to be told they are again fully booked for days!!…read moreThey even asked if patient was homebound which he is!! He has no legs and unable to hold himself up which makes it almost impossible getting to a Dr appointment without calling an ambulance.Seems like they pick and choose which patients to see based on which insurance has highest reimbursement!!! DISPATCH HEALTH IS AN ABSOLUTE JOKE!!!! Have been unable to book an appointment on two different occasions. The portal states there is availability in my area and to call them. After calling them, I was told there was no availability for the next 48 hours. I call the very next morning as soon as they open and again, no appointments available for the next 48 hours. This company use to be great, now it is a joke!

Feeling like I had a bad flu, decided it was time to get a covid test, just to be safe. First…read morecalled local CVS (a store I avoid on the best days) but they were booked-out for several days. Found a link to DispatchHealth and thought it was worth taking a chance. They have generally good reviews, and I loved the idea of a home visit. They arrived on time the nest day, after setting the time by phone early in the morning. Two very nice, very professional health workers, a nurse and a physicians-assistant, came to my house, did a very thorough exam, asked appropriate questions, and gave me a covid test on my front porch. They also wrote some prescriptions for me to ease the cough and other symptoms. They sent their results to my primary-care doctor, and called later to check on me and give some advice, which impressed me. They were friendly, thoughtful, and professional. And it's way better to be treated at home than to visit a clinic somewhere. Expectations were exceeded by Heather and Stephanie every step of the way. Highly recommended.

Yours Truly is a great company to work for. The staff and employers are wonderful. Yours Truly is…read morevery professional and provides exceptional in home nursing care. They show so much love and compassion when it comes to there clients Yours Truly provides great care for the elderly and children. Ive been an employer with this great company for over 10 years. I would highly recommend Yours Truly for all your in home health care needs.

Home Helpers swept in and helped our family at a very difficult time. Each nurse that came was…read morephenomenal. Not just with their experience and medical skills but also just being loving, kind and flexible. They helped us figure out the insurance part of things and really were there with us day in and day out for over a month. They made a very hard time more bearable and we will always be so appreciative.

Tracey and her staff are outstanding. They truly care for Seniors like their own family. I have…read morereferred to Tracey in the past and will do so again without hesitation.

Went to this "facility" today after my best friends mother was transferred from a normal nursing…read morehome to this woman's home by her abusive husband through a recommendation from his cousin. She accepted my friend's mother as a patient without having access to obtaining her medications. She has extremely severe diabetes that has caused her to enter a diabetic coma twice now. When my friend spoke with the owner of this facility she told her that her mother "would be fine overnight without her insulin" which was the first red flag. She scrambled to find any extra insulin her mother had and brought it to her so she would not go without it. the next red flag was that she immediately told her that her mom was being placed on hospice and would most likely die soon even though no one at any of the real nursing facilities or doctors at the hospital have brought this up at all. She then told her if she did not come get a medical power of attorney document notarized within 48 hours she would be kicked out. again she accepted this patient without that being a prior requirement before taking her in and it is week of 4th of July on a wednesday. my friend has had no say in any of this and works a full time job and we live an hour away from where she is located now. thankfully i was able to find a notary that could meet us at 7:30pm this evening so that she could get this paperwork done. She is charging $5,000 a month to care for her. apparently her only employee quit yesterday. there are no doors or bed alarms in the patients bedroom which is just a giant living room attached to their home and has threatened that if her mother gets up at night she won't be allowed to stay there which makes sense if you aren't equipped to care for memory loss patients or any patients with a high level care need. She knew we were coming out this evening and when my friend lifted the blanket covering her mother i noticed her diaper was so swollen it looked like she hadnt been changed all day. the woman who runs this facility just gives off bad vibes in general and after seeing what care shes receiving for $5,000 a month i am extremely concerned. apparently this woman is an RN. i have not looked up her license yet but i have worked as a CNA + med tech for 12+ years in various different settings including hospitals, in home care, and long term facilities and nothing about her home is comparable to the care that her patients should be receiving. our plan is to get her out of there as soon as possible and back to the facility she was at where they had the staff and ability to properly care for their patients. Over the past two days that she has had to interact with her the only reassurance she has given is that "most people die quickly when they get there so she won't have to deal with overcrowding" while also telling my friend that all the sudden her mother is going to die soon. Her husband has multiple adult protective services investigations open against him right now for abuse and leaving her mother to die alone in her bedroom multiple times where she has been put on life support when her daughter finds out and EMTs arrive and take her to the hospital because of the condition she is in. Please for the love of god do not send your family members here if you have any other option

We cannot say enough good things about Torie and her excellent care of Charles "Pop" Stepko! We…read morewere kept informed daily on Pop's care, which was greatly appreciated. Torie is kind, efficient, and trustworthy, in everything she provides to her patients. Torie truly is a special person. I would highly recommend her for a caregiver any day! The whole family felt Pop was in good hands. Oh, and we cannot forget Moose. Moose is so sweet and provides comfort alongside Torie and her family!! Even though Pop is no longer with us, we will never forget the care that was provided to him in his time of need. God bless you Torie!

Caremed has been very instrumental in caring for my loved one. The kindness, compassion and urgency…read morethat they displayed in helping my family was amazing. The caregivers were trained, professional and on time. Caremed truly Cares!

Caremed is the worst business for healthcare and especially a terrible place to work. They really…read moredon't care for their patients...they could care less about the care & welfare of their clients. as far as working for them, its worse .....the people in the office are true idiots..especially at the Amelia office... they have NO CLUE as to what they are doing...and to top it off...they all smoke in the office..the last time I checked it was illegal to smoke in a healthcare facility... it is designated as a healthcare facility according to state law. Find another company to care for your loved one's..... and don't even consider working there..unless you don't mind being treated like trash. I've never seen a worse place as Caremed...Scaremed.