The perfect example of the local hardware store…read more.. I was in the area doing some work on my parcel of land by Toledo Bend and one of my hand tools broke. Not being familiar with the town of Many and short on time, I used Yelp! to find the nearest hardware store. The older gentleman working couldn't have been more helpful. He showed me where the screw to fix my tool was located, help me choose the size and then, having no tools with me, helped me fix the tool (I brought it along) with a couple wrenches off the shelf. I also picked up another hand tool I forgot at home, which was reasonably priced compared with the big box stores like Home Depot and Lowe's. I would have liked to look around a little more, but had to get back to work. I wasn't in the market for them, I did notice a few hard to find building supplies and hunting items that can't be found at chain stores like Lowe's and Academy. Overall, a great experience...and I was back to work in no time. Probably more of a 4.5 rating, but I'll go with a 5 star rating because of the service and the fact that these local stores are getting harder to find nowadays when corporations come to town.

I love this store and it was much needed here at the lake. You may pay a little more than you would…read moregoing to Many, but you will spend the difference in gas and time. It's always been a friendly atmosphere to shop and so convenient to have at Toledo Town.

Great hardware store very well stock reasonable price and friendly service…read moreLocated very convenient

absolute GEM stop. I pass by frequently and finally made…read moretime to stop. Gotta make more time to look at all the treaures. great selection and fantastic prices. awesome employees friendly and super helpful.

They've got a bit of everything you need, some of the things you don't but still leave with…read more The prices are decent, specifically the gardening supplies, which I always find to be higher quality than competitors while still somehow managing to not be too expensive. They always have a good variety of plants to choose from; they even took my name and number to call me when the plants came in so I could get the mints I wanted before they sold out! The employees are always incredibly nice and extremely helpful. Overall, great place to go to if you need farming stuff.

Kaffie-Frederick, Inc. General Mercantile is a salk through the past in so many ways…read more A sign outside says it is Louisiana's oldest general store and this was an amazing place. The staff was friendly and only added to the experience. I would definitely recommend a visit here.

I love going to this place, it's a very old place with lots of things to look at! There are bird…read morefeeders, awesome chimes and toys! All kinds of hardware, glassware, china, some baby stuff! You need to go in there at least once! I've been to a lot of old general stores but this is different!

Love that this is a UPS drop off now. Quick and easy! Much more variety of items in the store…read morethan you would think for a small town. Friendly staff.

They sell just the basics, and the prices are higher, but it beats driving 25 miles to buy a light…read moreswitch.

if I could give them a negative score I would. I am nearly 80 years old and they would not let me…read moreuse their restroom. We spent $1200 at their store and still wouldn't me use the restroom. I will never go in that store again. if we hadn't needed the items for an urgent plumbing problem I would have walked out and let the items there. AStore that serves the public should hsve to offer a restroom

Rude and unfriendly…read more We were exhausted and made the mistake of stopping in the parking lot of this store at 4:30 am. This was when the Sabine River was overflowing and looking to take a short break as we detoured through East Texas to reach Louisiana. At 5:45 am a man beat on the window and told us to leave the parking lot as the store was opening. We were parked in plain view in the front and not been bothering anything in a vacant lot. The store would not be opening any time soon and we were not even asked if everything was okay, just told to go. Left an impression on us that will not fade.

The staff is always knowledgeable, professional and friendly. I can always find what I'm looking…read morefor. Fairmount is lucky to have a store of this size and variety of products. Letha Irving

Very good customer service. We bought some boards to build a staircase, and one of the boards…read morecracked in the middle when we were cutting out the steps. We called them, and they had the delivery guy bring us new boards at no charge. So happy they are in the area. Their lumber is actually better quality than some of the competitors. They have good prices.

Went in looking for a couple small items. We were helped immediately and were brought to the exact…read morecorrect item. Super nice folks - this Ace IS the place with the helpful hardware man!!!

Bought a zero turn mower from Ace and had problems with it right away. Ace did great job fixing the…read moreproblem. Ended up swapping out for new mower. Great service

On Saturday July 19, 2025, Atlanta Water System was scrambling to recover from a lightning strike…read moreat both our well site and our standpipe. I rushed to Home Hardware in Winnfield to get some small plumbing parts to finish up an already long job. On entering, a woman with blonde hair informed me to hurry, they were closing the store. She did not offer to assist me. A young man in the back finished with a customer and then he came over and helped me gather the parts I needed. Then, he then asked her for the key to unlock the back to ge a piece of pipe. The blonde lady replied, "I'm not unlocking the back, it's after 2:00 o'clock, we're closed." I handed the the gathered parts back to the young man and left. This is the kind of customer service that destroys businesses. Atlanta Water System has nearly 1200 people depending on them for water and your employee did not have 10 minutes to help us keep that water flowing for them. I worked in the retail and wholesale auto parts business for 40 years. It is very similar to your business except in product sold. I would have never thought to treat a customer like that. Atlanta Water System is not a major customer of yours. We don't buy that much, but we have been a customer there for 50 years back when it was Harrell Builders. To me, this has always been the problem when a town loses local ownership of its businesses. Out of town corporations don't give a shit about anything. Anything that is, except the bottom line. Customer service is just a meaningless catch phrase at the bottom of the corporate website. Congratulations on living down to my already very low expectations. Gary Foster Atlanta Water System