Kaffie-Frederick, Inc. General Mercantile is a salk through the past in so many ways…read more A sign outside says it is Louisiana's oldest general store and this was an amazing place. The staff was friendly and only added to the experience. I would definitely recommend a visit here.

I love going to this place, it's a very old place with lots of things to look at! There are bird…read morefeeders, awesome chimes and toys! All kinds of hardware, glassware, china, some baby stuff! You need to go in there at least once! I've been to a lot of old general stores but this is different!

I love this store and it was much needed here at the lake. You may pay a little more than you would…read moregoing to Many, but you will spend the difference in gas and time. It's always been a friendly atmosphere to shop and so convenient to have at Toledo Town.

Great hardware store very well stock reasonable price and friendly service…read moreLocated very convenient

Okay, Brandie you are fantastic in Garden dept. J.J, you are not as fantastic. Price on the exact…read moresame plant, from same Nursery, same size has 2 different prices. Didnt make since to Brandie and only having a few of these plants on hand from ladt Summer. Well she called a Manager, J.J and he really had no explanation besides it is what it is explanation. Oh, at the counter he then decided to take 10% off the (3) for $6.99 while I got the other (3) a.s t $5.99. Go figure!!! Just wanted to know, why the inconsistency?

Worst customer service ever. Won't be back. No wonder there's never more than 3 cars in the parking…read morelot. Used to love shopping at this store. Not anymore.

On Saturday July 19, 2025, Atlanta Water System was scrambling to recover from a lightning strike…read moreat both our well site and our standpipe. I rushed to Home Hardware in Winnfield to get some small plumbing parts to finish up an already long job. On entering, a woman with blonde hair informed me to hurry, they were closing the store. She did not offer to assist me. A young man in the back finished with a customer and then he came over and helped me gather the parts I needed. Then, he then asked her for the key to unlock the back to ge a piece of pipe. The blonde lady replied, "I'm not unlocking the back, it's after 2:00 o'clock, we're closed." I handed the the gathered parts back to the young man and left. This is the kind of customer service that destroys businesses. Atlanta Water System has nearly 1200 people depending on them for water and your employee did not have 10 minutes to help us keep that water flowing for them. I worked in the retail and wholesale auto parts business for 40 years. It is very similar to your business except in product sold. I would have never thought to treat a customer like that. Atlanta Water System is not a major customer of yours. We don't buy that much, but we have been a customer there for 50 years back when it was Harrell Builders. To me, this has always been the problem when a town loses local ownership of its businesses. Out of town corporations don't give a shit about anything. Anything that is, except the bottom line. Customer service is just a meaningless catch phrase at the bottom of the corporate website. Congratulations on living down to my already very low expectations. Gary Foster Atlanta Water System

This is a neat little store! It's a hardware store meets small town farm needs meets gardener…read more haven. It's not very big, and the selection isn't huge, but they do pick quite a bit in the space that they have. The customer service has always been top notch for me. Kind, quick service is always key.

I was in search of a grill, and I needed something easy to work with. I had gone to a few places…read morewith no success. However, I went into Stein's Deridder, which was my last final stop. When I arrived at Stein's, I was directed to go over to the Garden Center. When I arrived, I began looking at the grills, still not sure what I was going to purchase. That's when this remarkable young man by the name of Billy came up and offered assistance. Not only did he inform me about all the grills, but upon determining which one I was going to purchase, he offered to set it up for me, which not only saved time but also energy. He was very sincere, and not only that, but everyone in the Garden Center made the place pleasant to shop! I had a wonderful experience, and Billy, I want you to know that you saved and made my day!!!! Thank you, Thank you! Thank you!!!! Angela L.

I called the store to ask about some prices on various materials and Charley helped me with…read moreeverything. What a great member of the team I appreciate her kindness and service!

We visit Stine's everytime we go to Natchitoches. They have lots of hardware, good employees, and…read morewe even found some sales on tools. They have Christmas trees and decorations. We think it is a good value.

My husband usually writes reviews. I'm writing as his wife about my disappointment. He is a…read moredisabled Veteran. He tries to stay active and work on projects. If you know a Veteran you know! He went in a week ago to Natchitoches Stines and asked to have a couple 2x4's cut in half. He has done this before at Lowe's in Leesville and at the Home Depot in Alex. Never has anyone charged him. He asked why they would charge when competitors do not. They got a female manager outside who said if you don't like it don't buy wood here. You already got a good deal right? Meaning his Military Discount. He said he has never been treated this way and other men pulled him aside and said sorry man that's how she is. Next time just come over here and we will be happy to make cuts for ya. This is a policy? Is this just an unhappy manager? Is she anti Military or anti Veteran? Either way it's not like I can shop here in good faith anymore. I have a house and a cabin we have been working on, spent a bunch so far and was about to buy exterior paint for both. Now I cannot just because I support the Military and Vets. I don't want them to be mistreated and still support this company. It needs addressed!

The staff is always knowledgeable, professional and friendly. I can always find what I'm looking…read morefor. Fairmount is lucky to have a store of this size and variety of products. Letha Irving

Very good customer service. We bought some boards to build a staircase, and one of the boards…read morecracked in the middle when we were cutting out the steps. We called them, and they had the delivery guy bring us new boards at no charge. So happy they are in the area. Their lumber is actually better quality than some of the competitors. They have good prices.

The perfect example of the local hardware store…read more.. I was in the area doing some work on my parcel of land by Toledo Bend and one of my hand tools broke. Not being familiar with the town of Many and short on time, I used Yelp! to find the nearest hardware store. The older gentleman working couldn't have been more helpful. He showed me where the screw to fix my tool was located, help me choose the size and then, having no tools with me, helped me fix the tool (I brought it along) with a couple wrenches off the shelf. I also picked up another hand tool I forgot at home, which was reasonably priced compared with the big box stores like Home Depot and Lowe's. I would have liked to look around a little more, but had to get back to work. I wasn't in the market for them, I did notice a few hard to find building supplies and hunting items that can't be found at chain stores like Lowe's and Academy. Overall, a great experience...and I was back to work in no time. Probably more of a 4.5 rating, but I'll go with a 5 star rating because of the service and the fact that these local stores are getting harder to find nowadays when corporations come to town.