Dr. Puntillo was my orthodontist 16 years ago and I decided to now take my daughter. That many…read moreyears ago, I recall this place being amazing, full of smiling faces and kind employees. It's hard to believe that this near perfect environment could be any better 16 years later. Well, apparently it's possible because at my daughters appointment today, from the moment we walked through the door to the moment we walked out, every single person greeted us and smiled and seemed to love their jobs. This speaks loudly to employee moral. The technician that did her pictures down to the finance lady...everybody was informative, prompt and professional. Dr. Puntillo is great and I look forward to my daughter receiving treatment at his practice!

I always love going back even after it's been years! The staff is always so nice and welcoming and…read moredr is awesome all around as well. He listens and answers questions and doesn't make you feel rushed.

I took my 10-year-old son there for the first time yesterday, 08/07/2019, for a consultation about…read morebraces. They were very busy because of the time of day, but truly everyone we interacted with there was amazing and made us feel welcome. They took their time to explain our son's situation and Dr. Schmidt went over the full process of braces from beginning to end. I would highly recommend their services.

From the owner: Orthodontic Affiliates has one basic commitment: to provide our patients with the latest and most…read moresophisticated treatment available, at an affordable price. That's why we think most people choose us over any other orthodontist in Northwest Indiana. We serve patients in seven office locations throughout Lake, LaPorte and Porter counties. We work with your general dentist and other dental specialists to provide you with "optimal care" even in the most complex cases. Orthodontic Affiliates is the leader in orthodontic and TMJ care with over 65 years of combined experience.

Great experience. Janae was very awesome with my son. the only reason I'm not giving it a 5 star is…read morebecause it's our 1st time they're getting his braces. But overall office staff was great too.

From the owner: Do you need an orthodontist near you? Your search ends here. At Orthodontic Experts, we offer a…read morevariety of orthodontic treatments to residents of Merrillville and its neighboring towns, including Crown Point, Gary, Dyer, Portage, and Munster. Whether you're interested in traditional metal braces, discreet clear aligners, or other advanced orthodontic options, our state-of-the-art technology and experienced team are dedicated to providing you with the highest quality care. Our goal is to deliver exceptional orthodontic results paired with outstanding customer service. We understand that choosing an orthodontist is an important decision, and we're committed to making the process as easy and stress-free as possible.

Oh happy day my grandson got his braces off today. I will say this AAC orthodontist did a great…read morejob. I loved all the people all the workers in the Valpo office in the Schererville office and in the Munster office very friendly very kind. Very very kind, thank you AAC orthodontist, my grandson has a beautiful smile.

All four of my kids had ortho provided by AAC and their teeth all turned out gorgeous ! The staff…read moreis friendly and caring ! I highly recommend AAC if you want braces done right ! Thank you AAC !

We needed more than straight teeth; we needed help with grinding, restless sleep, speech delay,…read moredifficulty in school and concerns about tongue placement-- everything was addressed at the consultation, everything! Thank You--

My daughter went here and we left after they refused to move forward with their end of the bargain:…read moreFINISHING HER ORTHODONTIC WORK. Instead, 4 years in(after they were paid in full) and when she's close to having them off they wanted her to get myofunctional lip treatment for an ADDITIONAL 5700!! What a scam. They have not displayed they care about their client one bit. And now we have to pay for her to finish treatment elsewhere because they are only refunding us 480 for failing on their end. And it is a failure, we thought we were moving to get them off and they bamboozled us with this additional cost. In working with ppl in customer service my whole life, it takes a serious narcissist to tell me they care more about my daughter than me and, in saying that, expect us to move forward with this absurd additional cost for a treatment that took them over 3 years to identify.

Re: location on Randolph St…read more Great environment. Friendly and very attentive! My new Dentist office.

I regret the day I stepped foot into this Dental practice!…read moreAfter 25 years of having my original set of veneers placed on my 2 front teeth I had one crack. My original Dentist had long since retired so I was in immediate need of finding a new dentist who was experienced in cosmetic dentistry who could fix or replace my veneer. Smiles on Randolf told me Yes, they could absolutely take care of this for me and got me in right away. The female dentist I was placed with told me she couldn't guarantee that a new veneer would identically match the 25 year old veneer that I had on my other front tooth. So at a cost of nearly $4000 I opted to have both replaced. She began drilling away at my two front teeth to remove the existing veneers. I felt as though she was shaving down the front surface of my teeth and she did! I was fitted for a temporary veneer after being scanned x-rayed and molded for my new replacement veneers. That temporary was a nightmare to deal with. It slipped up and down while talking exposing the remaining stumps of my front teeth. And eating was next to impossible. Finally, my new veneers came in and I was able to get them put on. They looked nice but not as beautiful as my 25 year old original set. They even admitted that my original set looked amazing and to have them last 25 years was extraordinary. I was relieved to have my new veneers and wanted to put this horrible experience behind me. So I had thought, until one of my veneers popped off one day while I was at work. I had to work the whole weekend with one veneer completely detached from the surface of my front tooth. I went back and they had a different dentist glue the veneer back on. Within a couple of weeks the other one popped off! Again while I was at work. I had to wait again to get in to get it glued back on. I was told by yet another dentist in the practice that the dentist who delivered my veneers in the first place did not use the right glue!! I was told that I should not have any further problems now that they solved the original problem. But It happened again! This last experience pissed me off to a whole new level. They gave me yet another Dentist who was rude and condescending questioning me as if to blame me for this ongoing issue of my veneers continually popping off. I told him my original set of veneers lasted me 25 years without any issues until 25 years later when one cracked. The problem isn't me it is that this Dental practice is incompetent and knows not what they are doing! This Dentist told me he thinks one of my bottom teeth is hitting my veneer and that I might want to consider having it shaved down or else I should consider spending another $6000 plus to have caps put on my front teeth. Well, if the first incompetent dentist would not have shaved the front surface off my tooth then the new veneers would have lined up like my old veneers and I would not be going through this ongoing nightmare!! At this point I'm considering seeking restitution legally.

Such an awesome place! Everyone was great (front office staff, hygienists and dentist) and made my…read morekids feel so comfortable. Highly recommend!

Very dissatisfied with the desk service. I tried to arrange an appointment for my son and daughter,…read moreand I mentioned that my son's Central Incisor Teeth are in a little amount of pain, and she immediately started pushing for an Xray. Consider this: the doctor did not even examine my son, and now she is telling me that he needs an X-ray or the doctor may reject to see him. What an excellent technique to take as much money as possible without even looking at the issue.

Staff is great and very knowledgeable. Dr. Hurst is great!…read more So glad we came here for braces. The drive is long, but well worth it!

Dr Hurst is very kind but overpriced. Sandy is the rudest person I've ever encounter and I've seen…read moreher basically bully small children

HIGHLY RECOMMEND THIS OFFICE! My family has had such a wonderful experience with Orthodontic…read moreSpecialists. From our first interaction to set up our consultation to the day my daughter got her braces off we have been so pleased with the office. Dr. Koufos was very thorough in our consultation and made sure we were comfortable with the recommended treatment plan. The staff is always friendly, very informative and helpful, accommodating with my schedule, and my daughter's teeth look great! I recommend them to anyone looking for great care in the area.

Horrible experience!! My son had his braces on for 5 years and he still had large spaces in his…read moreteeth!!! The orthodontists never communicated with us and I had to continually schedule appointments with them and pin them down continually to get an answer on the progress of his case! At one point they told me he needed to get a tooth pulled before his treatment could progress. His tooth had been pulled and the orthodontist just had an appointment with my son and "examined" him prior to the meeting This is definitely an example of taking on too many patients and not giving an personalized attention!! Much more about the money and not the care!! If I could give them a 0 rating I would!!