Puntillo & Crane Orthodontics have a great team of doctors, nurses, techs, and staff who go out of…read moretheir way to informed me every step and took care of any needs that arose. I am very happy with the results and appreciate all their excellent care. I loved their medical facility and the view that calmed us during our office visits. I would recommend them for sure to anyone. Thanks so much!

I am always greeted with a Hello and friendly smile when I walk in. I fully trust Dr. Puntillo and…read morestaff to care for my orthodontic needs. Thank you, Terri Livingston

The quality of care and friendliness of the staff makes this experience extremely pleasant for both…read moremy son and I! They value our time there yet always make sure that we understand next steps and what needs to be done to get there and we appreciate it! And anytime we need to reschedule or make appointments, they are very patient and friendly over the phone with accommodating us. We highly recommend Dr. Koufos & Associates!

I can't say enough about Orthodontic Specialist consisting of Dr. Koufos and the team members of…read morehis office. I've had 5 immediate family members as patient's of Dr. Koufos and I keep referring more. My last child is currently a patient at the St. John office and she always looks forward to her next appointment. The office staff is very accommodating and helpful when attempting to schedule patients. Dr. Koufos takes his time when treating the patients and explaining the progress. The quality of care provided by Dr. Koufos and his team is superior. Out of a rating of 5, I give the office a 10!. I would highly recommend this office for anyone considering orthodontic treatment.

Dr. Rizvi is one of the most knowledgeable dentists I've ever encountered, and I've been to quite a…read morefew. He's done so much to help improve my smile and keep my teeth healthy. Actually the whole staff is amazing. Always checking if I'm doing ok while working on my teeth and very thoughtful in every way. Ashley, I believe she's the the front desk manager, is always very helpful. She even gave me suggestions on which insurance I should select when my job released the elections for dental insurance. Just very grateful for this wonderful team. I will never go anywhere else.

Unfortunately, my experience at this office has been consistently disappointing. I've been a…read morepatient here for about three years, and there has been ongoing confusion, inconsistent information regarding my dental history and treatment, and repeated billing issues that have never been clearly explained. At my most recent visit, I explained to the receptionist, Marissa, that my insurance situation had changed, that I was now out of network, and that I had a credit remaining on my account. Instead of listening or reviewing the information, I was immediately told I would have to pay full price -- until another staff member later confirmed the correct amount I had originally been trying to explain. I've also been overcharged more than once and later ended up with unexplained credits on my account, yet no one has been able to clearly explain the charges or where the credits came from. After my appointment, I requested paperwork for my new in-network provider, and the communication between staff was disorganized and dismissive. When I expressed that Marissa's attitude and behavior felt rude and unprofessional, the concern was brushed off rather than addressed. Instead of acknowledging the interaction or apologizing, I was simply told "it's been a long day." While I understand everyone can have stressful days, this is still a business and patients should be treated with professionalism, respect, and clear communication regardless. Despite everything, I still thanked the staff and told them to have a good day, but I was ignored until another employee finally acknowledged me after I repeated myself multiple times. After three years of being a patient, it's disappointing to feel like there is little consistency, accountability, or genuine care for patient concerns. Professionalism, communication, and billing transparency matter -- especially in healthcare settings where patients are trusting providers with both their health and finances

I just completed my treatment with Ellis Orthodontics after coming here since Feb. 2018. Staff…read moremembers were absolutely amazing. They're so considerate and definitely work to make a bond with you. They work to get you in and out within a reasonable matter without making you feel rushed. Wish I could give them 100 stars!! EXCELLENT SERVICE

Larry Ellis DDS MSD, has opened an orthodontic practice at 275 Joliet st. (US30), Dyer,IN 46311…read more(just across the Illinois/Indiana line) 219-322-7645 in the Galleria Bldg. Dr Ellis offers all orthodontic applications, and specializes in offering evening and Saturday appointments, First consultations are free of charge.

HIGHLY RECOMMEND THIS OFFICE! My family has had such a wonderful experience with Orthodontic…read moreSpecialists. From our first interaction to set up our consultation to the day my daughter got her braces off we have been so pleased with the office. Dr. Koufos was very thorough in our consultation and made sure we were comfortable with the recommended treatment plan. The staff is always friendly, very informative and helpful, accommodating with my schedule, and my daughter's teeth look great! I recommend them to anyone looking for great care in the area.

Horrible experience!! My son had his braces on for 5 years and he still had large spaces in his…read moreteeth!!! The orthodontists never communicated with us and I had to continually schedule appointments with them and pin them down continually to get an answer on the progress of his case! At one point they told me he needed to get a tooth pulled before his treatment could progress. His tooth had been pulled and the orthodontist just had an appointment with my son and "examined" him prior to the meeting This is definitely an example of taking on too many patients and not giving an personalized attention!! Much more about the money and not the care!! If I could give them a 0 rating I would!!

Great experience. Janae was very awesome with my son. the only reason I'm not giving it a 5 star is…read morebecause it's our 1st time they're getting his braces. But overall office staff was great too.

From the owner: Do you need an orthodontist near you? Your search ends here. At Orthodontic Experts, we offer a…read morevariety of orthodontic treatments to residents of Merrillville and its neighboring towns, including Crown Point, Gary, Dyer, Portage, and Munster. Whether you're interested in traditional metal braces, discreet clear aligners, or other advanced orthodontic options, our state-of-the-art technology and experienced team are dedicated to providing you with the highest quality care. Our goal is to deliver exceptional orthodontic results paired with outstanding customer service. We understand that choosing an orthodontist is an important decision, and we're committed to making the process as easy and stress-free as possible.

I have had nothing but great experiences with Dr Kapers and his staff . They are always on hand to…read moreanswer any and all questions. I have never felt that it was all about the money. Dr Kapers cares about his patients . As for me and my family I will always refer to this clinic .

I had a very bad experience at this office, went in for a deep cleaning thought they were only…read moredoing half my mouth at a time, but did my whole mouth at once giving me 8 injections of epinephrine with lidocaine as a numbing agent. When I got home I started feeling strange, bad headache, and strange sensations in my head, was told to take something for the headache and try to relax. Later that night ended up in the ER, having severe panic attacks that lasted for 4 weeks. I believe they hit a nerve with one of the injections that led to all of this, but they didn't even investigate or check up on me. Also was given an electric toothbrush that I didn't want and charged over $100 for, insurance doesn't cover that!

Very dissatisfied with the desk service. I tried to arrange an appointment for my son and daughter,…read moreand I mentioned that my son's Central Incisor Teeth are in a little amount of pain, and she immediately started pushing for an Xray. Consider this: the doctor did not even examine my son, and now she is telling me that he needs an X-ray or the doctor may reject to see him. What an excellent technique to take as much money as possible without even looking at the issue.

I've been coming here for a few years just for my routine cleanings, never had cavities or major…read morework. At my last visit, I was charged $48 for X-rays I didn't even know weren't fully covered always have been in the past. I don't know all the different types of X-rays they offer -- I just came in for my cleaning. The issue isn't the $48, it's the lack of transparency. No pre-treatment estimate, no discussion, just a surprise bill. Patients deserve honesty and the chance to make informed decisions. Just make sure you ask for a pre-treatment estimate before getting any work done at this office.

I had very good experience with AAC. They were very gentle, friendly, and professional. When you…read morecall, they answer.i never had an answering machine answer. I would recommend them for young and old.

Amazing care. Had braces for a short time which was really amazing. Workers were so nice and…read morehelpful throughout me having braces. I loved the time and consideration of getting a perfect teeth.

My son Christopher was very nervous but the team at Distinctive Dentistry got him comfortable and…read morerelaxed. That's a tough job and they handled it easily. Smooth in and out! I highly recommend them for all your dental needs!!

Unfortunately, my experience with dental care by Dr. Rogers at Munster Distinctive Dentistry was…read morevery disappointing. I went in to fix a small chipped filling and had no pain or sensitivity at that time. After the filling was replaced, I started having pain when chewing. I returned for bite adjustments, but the pain continued. I was then advised to get an onlay. Looking back, I wish I had gotten a second opinion at that point, but I trusted the recommendation and proceeded. After the onlay, my symptoms became significantly worse, including cold sensitivity, severe pain when chewing, and jaw pain that lasted for over a month. I ultimately sought a second opinion and was told I now need a root canal, and that the work was very close to the nerve and became inflamed. When I contacted the clinic to discuss my experience, I was told the issue may be related to pulp stones. This was frustrating to hear only after going through multiple treatments on the same tooth within a few months. This possibility was not raised earlier, despite several visits and X-rays, and the tooth had no prior nerve issues. I was also very disappointed with the billing. I was initially quoted around $475 after insurance for the onlay, but my total out-of-pocket ended up being $1,050. I was told this was due to insurance paying less than expected, even though the clinic is in-network with my insurance. A difference of this size is not what I would expect from an in-network estimate. Overall, this was a very frustrating experience. I do not recommend coming here for dental care and would not trust their estimates.