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Aac Orthodontics

4.8 (10 reviews)

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3 years ago

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5 years ago

all of the staff is friendly and made me feel comfortable at my visit! The doctors listened and made me feel like a priority

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1Smile Dental - Reception Area

1Smile Dental

3.6(5 reviews)
3.0 mi

Dr. Rizvi is one of the most knowledgeable dentists I've ever encountered, and I've been to quite a…read morefew. He's done so much to help improve my smile and keep my teeth healthy. Actually the whole staff is amazing. Always checking if I'm doing ok while working on my teeth and very thoughtful in every way. Ashley, I believe she's the the front desk manager, is always very helpful. She even gave me suggestions on which insurance I should select when my job released the elections for dental insurance. Just very grateful for this wonderful team. I will never go anywhere else.

Unfortunately, my experience at this office has been consistently disappointing. I've been a…read morepatient here for about three years, and there has been ongoing confusion, inconsistent information regarding my dental history and treatment, and repeated billing issues that have never been clearly explained. At my most recent visit, I explained to the receptionist, Marissa, that my insurance situation had changed, that I was now out of network, and that I had a credit remaining on my account. Instead of listening or reviewing the information, I was immediately told I would have to pay full price -- until another staff member later confirmed the correct amount I had originally been trying to explain. I've also been overcharged more than once and later ended up with unexplained credits on my account, yet no one has been able to clearly explain the charges or where the credits came from. After my appointment, I requested paperwork for my new in-network provider, and the communication between staff was disorganized and dismissive. When I expressed that Marissa's attitude and behavior felt rude and unprofessional, the concern was brushed off rather than addressed. Instead of acknowledging the interaction or apologizing, I was simply told "it's been a long day." While I understand everyone can have stressful days, this is still a business and patients should be treated with professionalism, respect, and clear communication regardless. Despite everything, I still thanked the staff and told them to have a good day, but I was ignored until another employee finally acknowledged me after I repeated myself multiple times. After three years of being a patient, it's disappointing to feel like there is little consistency, accountability, or genuine care for patient concerns. Professionalism, communication, and billing transparency matter -- especially in healthcare settings where patients are trusting providers with both their health and finances

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1Smile Dental - We Offer Nitrous

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1Smile Dental - We are here to ensure you SMILE.

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Munster Distinctive Dentistry - Orthodontic Treatment Area

Munster Distinctive Dentistry

2.7(20 reviews)
4.4 mi

My son Christopher was very nervous but the team at Distinctive Dentistry got him comfortable and…read morerelaxed. That's a tough job and they handled it easily. Smooth in and out! I highly recommend them for all your dental needs!!

Unfortunately, my experience with dental care by Dr. Rogers at Munster Distinctive Dentistry was…read morevery disappointing. I went in to fix a small chipped filling and had no pain or sensitivity at that time. After the filling was replaced, I started having pain when chewing. I returned for bite adjustments, but the pain continued. I was then advised to get an onlay. Looking back, I wish I had gotten a second opinion at that point, but I trusted the recommendation and proceeded. After the onlay, my symptoms became significantly worse, including cold sensitivity, severe pain when chewing, and jaw pain that lasted for over a month. I ultimately sought a second opinion and was told I now need a root canal, and that the work was very close to the nerve and became inflamed. When I contacted the clinic to discuss my experience, I was told the issue may be related to pulp stones. This was frustrating to hear only after going through multiple treatments on the same tooth within a few months. This possibility was not raised earlier, despite several visits and X-rays, and the tooth had no prior nerve issues. I was also very disappointed with the billing. I was initially quoted around $475 after insurance for the onlay, but my total out-of-pocket ended up being $1,050. I was told this was due to insurance paying less than expected, even though the clinic is in-network with my insurance. A difference of this size is not what I would expect from an in-network estimate. Overall, this was a very frustrating experience. I do not recommend coming here for dental care and would not trust their estimates.

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Munster Distinctive Dentistry - Orthodontic Treatment Area

Orthodontic Treatment Area

Munster Distinctive Dentistry - Main Entrance (Left to Right - General Dentistry, General Dentistry, Orthodontics)

Main Entrance (Left to Right - General Dentistry, General Dentistry, Orthodontics)

Munster Distinctive Dentistry - Secondary Reception Area

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Secondary Reception Area

Aac Orthodontics - orthodontists - Updated May 2026

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