Now its called Desert Oaks and non profit. Different name even worse care and the same…read moreinexperienced workers. Avoid!!

Terrible, as a vendor the phones never work/go through nor do they respond to emails. Don't know…read morehow they stay open. I wouldn't even leave a 1 star but it makes you leave something.

What an amazing place!! I know our family is so blessed to be apart of the Autum Park Family!!…read moreAlways amazing food Merry Christmas

Somewhat regretfully, I have been one to look at Yelp reviews for everything from where to eat to…read morehow to purchase services, but have done little posting of my own experiences. My experience with Autumn Park Assisted Living Center in Washington, Utah has caused this to change as I could not have imagined a better experience as to their professionalism in a time of great need. They deserve my accolades and thus this posting! I live in California and when my cousin who lived in St. George needed better support and care than I could provide, Autumn Park was one of the six referrals that we explored. It ended up being the best, by far. The facility is top-notch, built to accommodate folks with many different need levels. The staff is dedicated to make their customer's experiences fulfilling, from the time of getting up in the morning to the games in the PM (and even the nighttime "check-on-yous"!). In addition, the administrative staff and owners (I spent considerable time with both) are as good as it gets (and a special shout out to the boss, Chris Holub, who is even better than the best!). I could not imagine the staff at Autumn Park providing a higher level of care, being better at communicating both expectations and the day-to-day realities, and having the professional experience to manage challenging customer's needs. They rock!

Best place to be. It's a wonderful environment to work in. We are fortunate to have a wonderful…read morestaff who cares about the residents.

From the owner: Assisted Living & Independent Senior Retirement Home. Our Community has 1 bedroom, 2 bedroom &…read morestudio Senior apartments that are designed to promote the atmosphere of beauty, security & serenity. The food is chef prepared and we have Activity programs for socializing w/friends & neighbors. Trips to plays, casinos in Nevada & much more! Cards, crafts, physical therapy exercise room & therapy pool, movies, Bingo. Live entertainment provides opportunities to sit back & be entertained or engage in active participation. Lush, landscaped patios & courtyards offer quiet areas for reading, sunning & napping, or barbecuing w/friends. A well maintained library, computer lab, beauty shop.

My mother-in-law recently moved into the facility. Very nice room. Lots of activities. Amazing…read morestaff. They are helpful. They are patient and kind. They took good care of my mother-in-law. She was very happy there. And she's a tough cookie. I think the price is reasonable. And your relative would be very happy there.

No doubt it is a beautiful facility. The parking lot environment does not go unnoticed. What is a…read moreplus if you get beyond that is the location. It is central to shopping,services, and a multitude of activities. Residents are friendly and welcoming, each a testament to their satisfaction with the facilities. The tour (measured by the guide's enthusiasm) was obviously not high on the list of things to do that day. The virtual tour had more excitement. If giving a tour sells your facility to a potential family your heart needs to be in it. What sets Spring Gardens apart? A library, a crafts room, a theater, an ice cream bar,, a dining room? It seems cuisine are touted as being the best at all the senior living we visited. No one showed us a sample of a meal, or offered a thirst quenching beverage. We were told we could purchase a meal coupon...not the right answer for a family about to plop down several grand a month. A better demonstrated tour is in order. The tour showed sizzle...not the steak. The missing star is the "service" in setting SPRING GARDENS apart. It didn't and should have. I've demonstrated many products and services to thousands of customers in 35 years...this tour eeds to be polished and focused more on what the family member needs, rather than THIS is what we got. It was a whiplash tour. But thank you SPRING GARDENS for your time. Maybe the residents should do the tours.

Can NOT say enough WONDERFUL things about the Staff at The Abbington Memory Care. We feel truly…read moreblessed to have found Suzy (the Director) and be under her care. The staff is exceptionally attentive & caring. They pay attention to individual needs and prompt us as to how to help support. We are sooooo very lucky to have found them. Suzy runs an AMAZING program. We are forever GRATEFUL.

Every time I go and visit with my grandmother all she wants to talk about is how great the staff is…read moreand how clean they keep her room. She absolutely loves this place and I couldn't agree with her more. The front entrance all the way to the end of the hallways is always clean, everyone i pass always has a smile on their face and looks genuinely happy to be there. If I could recommend any place in the world it would be The Abbington!

This is where my mother in law lives - great place for older people who need some help.read more

From the owner: Primrose Retirement Community of Washington, Utah, offers…read morevibrant senior living just minutes from St. George. Our community features spacious Assisted Living and Memory Care apartments, as well as luxurious Townhome Villas designed for comfort, independence, and peace of mind. Located at 5190 S Washington Fields Rd, we provide chef-prepared meals, engaging activities, and compassionate care in a warm, welcoming environment. Whether you're enjoying the scenic beauty of southern Utah or participating in our wellness programs, Primrose is where seniors thrive. Discover why "This is Living!" is more than a motto--it's our promise

This is where my family felt comfortable to assist our aging mother, staff are fabulous and the…read moreproperty is all new and modern.

My mother and I had a scheduled tour at 12pm - We had to sign in on a computer- felt extremely…read moreimpersonal. We sat and in the Lobby for over 20 min and waited. The concierge came back to the desk- saw us and didn't greet us. Four employees walked by- saw us and didn't greet us. We got up and left. If they're ignoring potential residents- they're most definitely ignoring your loved ones already living there. -. Would never recommend!

I am changing my initial review upon October 2023 touring, occupancy for a family member in…read moreNovember 2023. Property sold March 1, 2024, and the transition has not gone well for residents. Directors have all been replaced. All is not as it was projected and is not looking up at the present. Many residents and families were disappointed but tried a "wait and see." I am not endorsing this Pennant/Pinnacle owned facility. I doubt they care very much what I think. My YELP community does. Type of care: Memory Care... The most vulnerable residents. Cleanliness...inconsistent Care of resident...inconsistent. Weight loss. Meals... (3 daily, no consistent snacks available or offered) food is forgettable and inedible). All residents get the same meals regardless of any dietary restrictions. Exercise or mental/sensory stimulus..inconsistent if at all. I'm giving care staff benefit of the doubt. Overwhelmed and overworked. Assuming tasks not qualified. Caregivers with an enormous list of daily routines. Currently 1 Caregiver for 8 (wing occupancy 18) with 1 medtech (that floats) during the day. Maintenance tasks incomplete. Facility now looks unclean and weathered. I am sure there is a corporate response on how to skate close to the edge of the law. It is just wrong and not a good look for an employer. Activities/outings have declined. DON not visible or accessible. The biggest overall incident is DON and Ex Dir being absent from the facility at the same time on vacations without adequate replacement coverage. Not bad after 6 weeks in the new location. Of course this was denied by corporate, yet no one saw the ghost "fill-ins". Office staff are doing the best that they can learning new systems and corporate environment. Hats off to those brave souls still trying to make it work. I fear those that are trying will be replaced soon. As every good management team knows, "it all stems from the TOP." The behavior is set. The buck stops there. You can only be as good as your weakest link. I am not inserting pictures, naming names to further embarrass anyone. Small community, news travels fast. Optics are not looking too great. How do you come back from this? Honesty and transparency would have been nice. Slash and burn putting residence at risk? Not so much.

Once the new company took over the management has been horrible. They have flat out refused to…read moreanswer any of the multiple emails and voice mails I have left regarding billing issues and how my mother's death was handled. They have done nothing to show they have any interest other than making money. Avoid this place or any place owned by Pennant.

If you are not family they don't give a damn about you and are very rude…read more I think the level of care is better at the dog pound than at the retreat. All management is concerned about is their paycheck not the residents. Our loved one has declined rapidly since in their care and they deny us visiting rights because we are not family. She claims they hurt her and they lie about her care to anyone who asks about her including doctors. We have been close friends for over 20 years and provided care because her family lived out of state. Our loved one was very unhappy and wanted to be moved out of the facility.

Outstanding care. Extremely clean and well run. The staff and management go out of their way to…read moreprovide individual attention and outstanding care to residents. My mother in law was extremely well care for at the Retreat.i would highly recommend this facility.