(Rented in Cambridge Manor in Hackensack) Please read the reviews before deciding to go with Ridgetop! Even one-star is generous. This management is money-hungry and they will keep as much of your deposit as possible based on made-up evidence. They take advantage of their residents to benefit themselves and do not care for the their residents. You will have to take legal action to get your full deposit back (read the reviews, it's not all that uncommon). We left the apartment cleaner than we have ever left any other apartment because we have heard of nightmare stories with Ridgetop. Even still, we still did not receive a whole chunk of our deposit back. When we first moved-in, there were scratches on the floors and cabinets from previous residents. We took those damages into account on a signed document and handed it over to the leasing manager who they since fired. Since the firing, they have misplaced those documents and have placed the blame of those damages on us. Therefore, they charged us for their own negligence. Furthermore, when I was 9-months pregnant, they took out a whole wall in our nursery to work on the piping during renovations for the unit upstairs. There were paint particles and dust everywhere in our apartment--not safe for pregnant women or newborns. We found paint particles in our baby bottles and food/suffered from allergies for a whole month, which they merely offered a cleaning service for "our troubles" only AFTER multiple phone calls, emails to management, and threat of legal action. Additionally, in the midst of taking out the whole wall to benefit themselves (renovating another unit), they moved the furniture around in the nursery which caused scratches on the floor...which we have to pay for now. We left Ridgetop before our lease was up, but still paid for rent until our unit was newly leased (they make it impossible for you to break your lease...we tried because the stress of living there wasn't worth it). We were never delinquent on our payments because we set up auto-pay, but management kicked us off from auto-pay and did not inform us. A new resident leased our unit halfway into the month of July, but we were still responsible for the first half of the month. Management did not inform us how much we owed or what our balance was...they just simply took it out of our deposit and even CHARGED us $100 extra for being late on our rent...which on our account said we did not owe anything. Had we known, we would have paid the rent on time. I believe they did not inform us just so they can charge us extra. Don't even get me started on maintenance...it took weeks to get something fixed. All in all, it was by far the worst experience I've had as a renter. Management is rude, dismissive, and they are all penny-pinchers. Don't get robbed, go somewhere else...or just don't expect your deposit back. read more

THE PARKVIEW AT POLIFLY My current unit is very nice but there are various issues with the apartment itself. 1.Packages are stolen here. They keep the front door open throughout the entire day although they have an password based door system. I have had packages taken recently and the manager explained that they can't pull the cameras and I would need a police report to get the cameras pulled. So I now I have to send my packages to families address that I know it would be placed securely. If you must live here I highly suggest doing so. 2.Only some units are renovated not all. So the infrastructure of the building is horrible. When I can for a tour I noticed I could hear the upstairs neighbors conversations and their footsteps. I asked the manager and he said i concrete slab was being placed to reduce the noise which never happened. So now I can't study at home or work from home. Its no fault of my neighbor because they are just doing daily activities but the units are so old and not well renovated that with each foot step you here loud creaking. I can literally hear the TV shows my upstairs neighbors are watching. 3. There is no elevator! You have to carry heavy groceries etc up and down stairs. I would say for this price point just go to one of the nicer places nearby. It is not that much cheaper and not worth the stress So this place is nice but I think only for elderly people or people who don't do much at home and literally just need a place to sleep. read more

I was very grateful to find my apartment at The East Hill. I have always wanted to live in Tenafly as it is a great town with great restaurants and shopping. Additionally, the apartment is across the street from a church that I attend, so it was a blessing in many ways. The apartments are very well-maintained, and the superintendent is a great guy and wonderful to deal with - kind and responsive. I am very impressed with the manner in which the grounds are kept, as well as the quick turnaround time with issues. Unfortunately, I am moving out of state, but I have lived here from more than 4 years. Some of these reviews are old and I do not think reflect the new management team. They have all been very good to me, so I do not think we are talking about the same people. I am very grateful for everyone I have met here (great neighbors), the bus to NY right on the corner, the expeditious way in which snow is handled, grass is mowed, and the property maintained. I would recommend The East Hill to anyone. read more

Worst company ever!! Don't do it. They only care about your money!! My back yard looks like a third world country...trash everywhere!! And there is no Super living here-not like he would do anything anyway. Save your money or spend it elsewhere...This company is the Worst!!!! read more

Since these people took over the complex its been a total mess. They increased the rent. Stay away from these people unless you want to live in a nightmare. Everybody is moving from this complex. The worst administration I have ever seen.They went to the city hall so they can block street parking forcing tenants to overpay for parking and these administrators are so stupid & incompetent that they can't even assigned the proper parking to each tenant. They lock Leadership & logistics skills. All they do is raise rent & provide poor customer service. Those apartments are overpriced, with poor maintenance & outdated. This review is for the apartments in Clifton avenue. Stay away from these rentals they are overpriced with low quality maintenance. Old apartments. They want over 2000 for 1 bedroom. read more

I have the worst experiense with Ridgetop Corporation especially with the president Mr. Ethan Addess. I will not deal or have any business with them. They will NOT return any security deposit when you move out. They make up whatever story to try not to return the money or even try to charge you more no matter how clean you use their property. I have also seen him being very rude to a foreign resident (non-american people). BE AWARE! read more

Ridgetop Corp. - Property Management Near Me

Awful service, horrific response time and very rude. Wouldn't have them manage my doorknob.

It has been 1 year and several months since I've been living in Villa Malta- Ridgetop Cooperation. I must say I love living here. I like the neighborhood, most of the neighbors are friendly, I am happy to have a parking space and management keeps the grounds and building clean and welcoming. What I dislike about the building is the structure of it- meaning, you hear everything. I can hear someone's tv, music, dropping and dragging objects, conversations, etc. It seriously drives me crazy. I often get depressed when it is time to come home. I rather not complain because it is not the residents fault. The walls and floors are super thin. At times, I am reluctant to walk heavily or talk at a higher volume because I don't want to disturb others. If the building was less hollow and more solid, I will definitely make this place my home for awhile. read more

Ridgetop was responsive and reliable for the most part. They also did their due diligence by refunding my deposit. I would recommend them to somebody looking for a decent apartment for an affordable price. My only complaint is that maintenance could have responded in a more time sensitive matter, and the deposit took awhile to arrive. read more

I've visited Passaic Manor twice. The apartment itself is beautiful, but nothing can save this place because their management is an absolute joke. They keep passing you off to someone else when you have a question. You never get a direct answer to any of your questions, because everyone claims "I'm just the messenger." I spoke with the super, the property manager, and someone from accounting and the requirements for this apartment changed every single time I spoke with them. When I first spoke to them they told me I was accepted. Great. The day that I am supposed to move in I get a call saying that I am being rejected, but they couldn't tell me why. Then they told me I would have to give them a larger security deposit. This was odd, but I agreed. Then they called back and told me that I was still being rejected and if I offered them several months worth of rent I would be accepted. Again, this is on the day I am moving in and I am supposed to start a new career the following day. So I don't have many options. I agree and offer them five (5) months rent in advance so I can move in. They call back and tell me this is no longer an option, but if I have $52,200 in a bank account they will accept me. This is the minimum amount of money that you need to make annually to be accepted. I don't have that type of money laying around, but I offer ONE FULL YEAR OF RENT and the security deposit via a cashier's check. This is close to $20,000 in advance and they still told me no. What kind of sham is Ridgetop Corp running at this location? This is absolutely insane that I now have to live out of a hotel room because they promised me the apartment and move in date and then rescinded their offer. I've never heard of such mismanagement before. I've rented for the past five years and have never had to deal with a staff like this. If you have to deal with Wes, Diane, or someone named Kate from Ridgetop Corp I would run for the hills. I will never recommend a facility owned by this group. Also, it's not because of my lack of credentials. I have a Master's Degree, a co-signer with a combined salary of $160,000 annually, and I'm an engineer. In any real world situation that would qualify me for a one bedroom apartment in Passaic. read more

The only thing this place cares about is money... they charge you for everything... be careful and read the lease careful. I paid for my apartnment on time for 6 years in a row and was a loyal customer they still screw you over at the end with security deposit. Also if you live on 3rd or 4th floor the elevator breaks constantly. At one time it was out for 2-3 month. People are moving out regularly because the landlord does not care about the people. read more

One of the worst rental apartment companies: * You have to put a request in maintenance box kept in laundry room. No standard time for satisfying the maintenance request. * For routine maintenance request like clogged drains etc you get a notice that the next maintenance will be charged for. * No parking rules enforced. Cars parked at turns which are in blind spot creating a potentially hazardous condition. * No attention to regular maintenance requirements like house painting or door stopper at the main door. * Rude personnel who have no professional courtesy while talking. read more

In today's day and age apartment hunting can be an extremely daunting task. Let's face it it's 2020 and in this very politically bias/ technology - social media based world we must use the power of discernment. I searched high and low for an affordable apartment for months. Originally from New York I never considered moving to New Jersey. As I read many reviews of various properties I soon realized that everyone post complaints very few people actually post their good experiences. Some would say if it ain't broke don't fix it but I say the road less traveled might bring you to your destiny or blessing. Last week I came upon an apartment at Villa Malta on Zillow and decided to fill out the application online. For what ever reason I was unsuccessful so during business hours the following day I called the property and left a message. Kayla promptly returned my call and took nearly 30 minutes over the phone to hear my concerns, Preferences, & needs. We set up an appointment for viewing the same day and she walked me through the entire process. I watched Kayla exercise her professional expertise as she hosted multiple appointments of the open house/ viewing. I was impressed. Her Mannerisms were the extreme opposite of the reviews I read! Even when I drilled her with questions about the properties bad reviews & apparent ongoing construction Kayla was professional. In fact, when I mentioned the fact that the unit I was viewing was missing the dishwasher that is clearly shown in the pictures & on the amenities of the property she reached out to her boss. At the end it was stated that the unit didn't come with a dishwasher & there was no way to accommodate that. I was pretty upset because there's clearly a space for it in the layout however that wasn't a dealbreaker. This coming week I will receive the written portion of my lease, do the walk through & get my keys to move in. Thus far I am satisfied. I will definitely update my review if necessary. If by chance the management team will find a way to install a dishwasher that would really make my day & 12 months lease that much better. P.S. that was the reason I rated this company with a 4 star not 5. Hopefully this review was helpful & informative. read more

The woman who showed me 57 Westwood Manor was extremely unprofessional and inappropriate. She rambled about her overnight visit from her friend or "well, guy I'm seeing", went on to explain how he threw up in her sink, left her bathroom blinds open and she "showed the entire gas station her t*ts", as well as questioned my car's model, year, mileage and demanded I get my squeaky brakes fixed since I had such a nice car. She also told me she had drove to the appointment with her car that had an out of date inspection sticker from 2014 as well as a brake light out. Applying to the apartment was a nightmare, their landlord Mr. Ethan Addes denied my application stating my co-signer did not make sufficient income. Which is a false statement, being the co-signor exceeds the income requirements. Thank the lord, I dodged a bullet. read more

I was a tenant at Legion Drive before the building was taken over by Ridgetop Corp. They did not do a review of apartments when they took it over, and when I moved out I got a deduction from my security deposit for removal of vertical blinds that they "did not purchase" that were already in my apartment when I originally moved in. I did not install them, I was not told I needed to uninstall them before moving out, and I was not told that the specific ones that were in the apartment were not supported. I was completely unaware of this. Also, I did not get the opportunity to do a final walk through with someone before moving out. When I called the property manager to dispute, she told me that she does not have to argue this with me, that it is not their responsibility. She was incredibly rude, unhelpful, and inconsiderate of the situation. I was a renter from this building for 5 years, and did not have any issues prior, but this put a bad taste in my mouth. I will not recommend renting from this company in the future, partially because of this experience. read more

Being a first time renter, my fiance and I lucked out with an amazing apartment that The Cornerstone in Hackensack. The building is located in a quiet part of The Fairmount Section, and there's very little crime or incidents. The management company is meticulous about how clean the buildings are and how the landscaping is maintained. For the most part, the company acts on any complaints or concerns as quickly as possible (within 12-24hrs). The building supers Cindy and Pierre are two of the sweetest people that we've ever met. Despite being EXTREMELY pregnant, Cindy still worked hard to keep the building clean and her tenants satisfied. Our only complaint is that for the size of the apartment, the price seemed a little high. Our unit, despite being completely re finished, was only 500 square feet, and our rent was due to increase close to $1300/mo. Heat and Hot Water is included in your monthly fee, which is a major plus, and the unit came with a dishwasher. As much as we did not want to leave, we had to because we were able to find something nicer which was more in budget (and because we wanted a dog). Our security was returned within 2 weeks, with a 1 day credit because we left a day early. The Ridgetop Corp made our transition extremely smooth. Overall, I'd recommend this management company to any first time renter. Whether e mail or called, they're available to answer any questions or concerns that you may have. read more

My mom rents an apt. at Villa Malta, in Hackensack; my only complaint is that I still have to write and mail a check every month; they still dont have set up a way to pay online; very annoying. read more

I would highly recommend avoiding this management.. Especially Dot from Legion Manor. Very rude and unprofessional. She seems to play favorites. They claim to do things "by the book" but they really don't. They have a no pet policy yet allow tenants to keep pets. They choose their battles. They may enforce certain things but let others slide. Not very consistent. I can only speak to legion manor so don't take this as an overall critique. And I hesitate to say I don't think they look favorable upon people with fixed incomes. If I had to guess they are trying to "phase out' the tenants who are seniors or disabled. Unfortunately that's a majority of their tenants because the building used to be a senior home. That screams discrimination. Although there's no way to technically prove it. It's more of a sense. Understand this is just my perspective. So don't take this as gospel but I felt a need to inform. Don't even get me started on rent. I was informed of a senior who was a few days late on her rent. Not only that but the tenant tried to contact management to resolve it and they end up sending her a form letter charging fees and threatening legal action. And they had never been late and was a good tenant. I believe that's extreme especially with Dot Reardon having foreknowledge that they were on a fixed income. This increases my suspicion of discrimination. read more