I moved out of an Avenue 5 property in Silverdale, WA- Ridgetop- in September 2022. It is now Dec 2022 and I've yet to receive my security deposit along with the prorated rent I'm due. It's impossible to reach anyone at Avenue 5 and even when I've gone to the Ridgetop office to request they call them, they refuse to. I'm beginning to wonder if any human beings actually work for this company since they never seem to respond to anything. For months, they ignored the rat problems we had at Ridgetop until rats literally ate through pipes and the ceilings. I guess taking legal action is the only way you'll get results with Avenue 5. read more

I am very impressed with the how wonderful the staff are. Especially the maintenance crew. My parents live in these apartments and told me how great Janusz is. read more

I am not one to write reviews, but Ridgetop apartment living and the staff (office & maintenance) deserve an applauding shout-out. Most of my adult life I have lived in apartments.  But this is the first time where apartment living feels like having a home.  I can't speak for the design of other apartments, although I don't think there would be much difference, the apartment has more of a townhouse feel.  In combination with my effort to make my apartment a home, the office staff and maintenance team are always available and willing to take care of any household issues that may interrupt my living conditions.  For that reason in itself, the team deserves an applauding shout-out.  THANK YOU RIDGETOP OFFICE TEAM AND MAINTENANCE TEAM FOR ALL YOU DO TO HELP MAKE MY HOME A HOME.  There many other reasons that make living at Ridgetop pleasant, but it is up to you to make your home.  The foundation for you to make a great of home is here, you just need to forge it.  From townhouse like living, to the staff, neighbors, amazing property, and location; I am proud to live here. read more

We've lived here for 1.5 years now. Honestly it's a great spot out of the main Silverdale area. Quick to base, shopping, work, dog park, highway, etc. Staff, parking and layouts are great. Would highly recommend the 2 bed 2 bath. We moved from the 1 bed 1 bath and it's a huge difference storage and comfort wise. Rent isn't too bad, would recommend to any of our neighboring friends. read more

Ridgetop Apartments - Apartments Near Me - Silverdale, Washington

The community is well maintained and everyone is so nice. Great area, felt like I was at home right away.

The people that doing special events once a month at ridgetop apartment at Silverdale are nice people and we enjoyed their company and excellent service. Scale 1 to 10, we give them 10+. Thank you so much for your kindness. God bless. read more

Ridgetop could be an excellent place to live, but the corporate management prevents the on-site management from carrying out their duties. Corporate does not care about the condition of the property, and on-site management is not given the authority to properly maintain and run the property. The condition of the property and its services has declined sharply. Rents go up while life here gets worse. I have lived here for nearly 3 years, so I have seen a few management teams come and go. Though the on-site management has been uniformly excellent, I am appalled at how the corporate management prevents them for doing their jobs and running the property well. For example, the landscaping company hired to tend the plants, lawns, etc. was not doing any work at all. The on-site management had no authority to get the landscapers to fulfill their contract, as the contract was with the corporate offices. The corporate offices refused to act, and the whole property became very unkempt. I was embarrassed to have friends visit as the property looked so bad. Another example is the trash collection service. Residents may pay $25/month to have their trash collected from their doorsteps 5 nights a week. Our trash is being picked up very irregularly, though we still pay $25/month. On-site management can't change trash collection companies or make any demands on on the irresponsible company, because corporate forbids it, and corporate refuses to do anything about it. I do not like to think about moving, but I know many residents are leaving due to the situation with corporate. Corporate needs to listen to on-site management, and use the wealth of hands-on experience and insight the on-site staff offers. Corporate also needs to give more authority to the on-site staff, so that they can do their jobs properly and completely. As it is, corporate is preventing the on-site staff from making this a great place to live. read more

I smelled plastic burning as I was falling asleep I then realized the stove wouldn't turn off I immediately unplug Ed the electric AC power supply but I still concerned what if I didn't smell the obvious tried to call the front office no one picked up. read more

I love that we have Maintenance working 6 days a week instead of just 5. They are also amazing at getting things fixed very quickly. Thank you Ridgetop Apartment maintenance team!!! read more

I lived here for 8 months and throughout my time I enjoyed it! It made for a perfect first apartment. The kitchen is small and there is little storage but besides that and the pool being closed for 90% of the time I was there I enjoyed it! The staff was so friendly and loved when I came in with my dog. I will also note that the rent JUMPS up after your lease is up but that is the same at every apartment complex in the area. read more

Do not rent from Avenue5 or their apartment complexes, specifically Ridgetop Apartments in Silverdale. We voiced concern over carpet transitions stabbing our feet a few weeks ago. Maintenance stopped by with a mallet and "resolved" the issue by hammering the transitions. It made the issue worse and resulted in our 6 month old son getting his lip split by a tack. He ended up requiring an antibiotic ointment for his lip to avoid infection. On Monday a carpet company stopped by and said they had never seen such a poorly done job and that the entire apartment needed to be redone to completely resolve the issue. I called Tuesday asking what was going to be done and was told "they will call you tomorrow(Wednesday/today) with a plan." And today... nothing. (I've called and been in the office all day trying to get a solution. But "tomorrow, tomorrow, tomorrow.) Tonight the carpet tacks stabbed our 6 year old daughter and drew blood on the bottom of her little foot. We have had 1 problem after another with this apartment complex. Sinks clog every other week. Cabinet doors fall of the hinges always. Refrigerator sounds like a damn lawn mower. Water pressure is never consistent. Water smells like sediment sometimes. And when we moved in my vacuum picked up 4 full Walmart bags of animal hair. Save yourself the headache. Spend your money elsewhere. read more

The management company here is very difficult to work with and won't acknowledge when they're at fault. They switched online payment services so they discontinued my auto-paid rent without informing me. The way I found out was two letters in the mail and one on my door saying I had 3 days to vacate the residence. When I told the office this they basically said I was lying despite me never having been late on any payments previously. They also tried implying that I must not have had auto-pay set up. Like I would be too dumb to know if I went online each month to pay or not. The entryway to my apartment is very unsafe as well. It's a wooden bridge way the gets extremely slick in the winter. My elderly mother nearly fell walking across it, as I nearly did on multiple occasions. They're aware of the hazard since it previously had non-skid paint. The penny pincher office hasn't repainted the walkway despite nearly every bit of the non-skid coming off. Also, my stairwell's main support is wood. It has completely rotted out at the bottom to the point the stairs bounce when you walk on them. The office's fix was to put a clamp on the wood at the bottom of the stairs rather than any action that would actually improve the safety of the stairs. read more

The doors and walls are paper thin. The apartments are tiny. The garbage disposal continually breaks and they fix it, but it always breaks again. Quickly. I do not use it anymore. The refrigerator is tiny and I can't open it all the way. The pool has been being remodeled for the last year. A month ago a friend had a car stolen from the "designated parking." Now they are raising the rent by 1,200. These apartments are not worth that raise in rent. It is price gauging. The money paid does not match the value! read more

This is a wonderful place to live. Friendly people living here and a beautiful property. Nice wooded areas give you a feeling of tranquillity after a day at work and there is a awesome gym that's open 24 hours to blow off some steam. There's also a nice little dog park that appears to have just been built recently. It's a really nice idea and it shows to me that the management cares about people's pets as much as they care about their residents. Everyone in the office greets me with a smile when I need to pick up a package or just grab a cup of coffee. They have always gone above and beyond to make sure that I am happy living here. read more

Horrible! Employees rarely answer the phone and demand to enter your apartment with little or no notice. The apartment was dirty and I've seen closets larger the kitchen. When I moved in the place was filthy even though they claimed it was professionally cleaned. Not not to mention they will nickel and dime you with ridiculous fees. Not recommended! read more

If I could make it any less stars I would. For one, they have employees making fake reviews AKA cassandra. They put ridiculous charges on people for small mistakes, EVERYTHING BREAKS. Horrible customer service skills, they're payment system is never working always forcing us to use money orders. The apartment was FILTHY when we moved in. You get what you pay for, there's a reason they're on of the cheapest apartments in the area. DO NOT RENT HERE!!!!! read more

Very friendly neighborhood, the staff are very helpful in accommodations to your needs.

I have lived here since 2014 and am moving only because I'm leaving the area. There has been some turn around but it's all good...every apartment is being completely remodeled and looks awesome. The clubhouse and leasing office are being upgraded too, so you'll get all new everything. I've always received great assistance from maintenance and the office staff. One of my favorite conveniences is how close we are to everything...the naval base, convenient stores, Costco gas. It's the only place I've ever lived where I can buy ice cream at Costco and it still is frozen when I get home! Ridgetop is the first complex from Highway 303. Check it out!! read more

Be very careful of the company that manages Ridgetop as they're breaking WA law when it comes to breaking your lease. On move-in day, the apartment we rented had parts of the furnace missing, carpeting missing and wasn't cleaned. They had weeks to get this done. After many hours of waiting, they moved us into another apartment that we were practically forced into because we came from a long ways out, it was already 5PM and we had all our belongings loaded up in the bed of our truck. We insisted on a top floor apartment like the one we were meant to move into because we knew the floorboards of the apartments in the complex were noisy, but we were moved into a ground floor apartment instead. This apartment was dirty, had permanent stains in one of the toilet bowls, there were loose screws scattered around the carpet probably from maintenance work that they were doing making walking around the apartment on anything but shoes a literal pain for weeks. Eventually we moved out months later, breaking the lease, we were charged fees such as cleaning the carpets, repainting the walls, replacing parts of the furnace charging $5 a piece for the 4 burners somehow totaling to $30, not $25. Reasonable wear and tear is allowed under WA law and we asked for picture proof of the unreasonable wear and tear which the company was unable to provide. We were charged $3300 for breaking the lease, however under WA law, if notice is given, you only pay for the time between you moving out and them finding a new tenant. They found a new tenant in 7 days, rent was $1650 a month, so we should only be paying $410, not $3300. If you read up the reviews from the company that manages Ridgetop, Avenue5, you will find very similar stories to mine, describing the same illegal practices. Do not rent from Avenue5! read more

Was very pleased with my recent visit to Ridgetop Apartment Homes. The staff was very welcoming, and able to answer the questions I'd had throughout my tour. Bri, the leasing consultant, was very attentive and I could tell she knew these apartments very well. I also noticed the maintenance staff out and about on our tour, and they waved hi which I thought was very kind of them. I would highly recommend these homes. The staff, the community and the overall experience was wonderful. read more

Do not waste your time with this place. Words cannot describe how frustrating it was to live here for almost three years. If my schedule wasn't so unpredictable then I would have been out long ago. Pool has been closed for almost two years. Hot tub hasn't worked for years. Black mold will grow in your apartment even with dehumidifiers and ample airflow. Your apartment will fall apart because the maintenance staff is not provided quality materials. The ONLY good part about this community is Wes the Lead Maintenance technician who is the longest tenured employee currently at this location. Additionally, I have never seen a greater turnover in staff anywhere. Over the course of almost three years I have seen over a dozen individuals quickly come and go from the office. If I were to guess the property managers don't care about this location. The office has been under construction on and off for months, cars had been waiting to be towed for years and the sprinklers haven't come on as of my last day on 14JUN2021. I really didn't want to leave this review but the last straw was finding out that i have to pay for a professional cleaning service even though my wife and i cleaned for hours prior to moving out. I have seen what the "professional" cleaning person brings to clean with. I can assure you the service isn't worth $165. read more

First off, we enjoyed our gorgeous views of the Olympics whenever the mountains were out! This is a beautiful apartment complex with very responsive grounds keeping and maintenance. Prices were actually reasonable for the area and we loved the convenience of being close to town. read more

The employees are friendly and warm, the appliances are new, and the apartments are cute and cozy. I checked out 11 apartment complexes in the area before choosing here. The price, for what you get, is very competitive, especially if you can be a bit flexible with how long the lease is. They also do a great job of trying to foster community through events and having snacks/dog treats/tea/coffee stocked in the clubhouse. The gym is AMAZING. It might be considered small if anyone else ever used it, but it's usually empty or maybe 2 other people at most. read more

This was by far, the worse place I have ever lived. Our 9 months was full of lies and more lies. Upon move in, we were informed the complex was getting sold and the first thing the new owners were doing was replacing all the old 1980s appliances. We were also told we could have a barbecue. Lies both lies by the same employee. Our unit was up against the tree line of Sante Fe and the dog owners would bring their dogs over to Ridgetop and let them poop , practically on our patio and not clean it up. The office staff did a piss poor job of giving out maintenance delays. You would have less than 12 hours notice to remove items from your patio, balcony etc. The plumbing in the units is so freakin' loud that every time our upstairs neighbors flushed their toilet, it would scare our baby awake. Our kids couldn't play outside our ground floor unit because all the poop and couldn't sleep through the night because of the loud plumbing and neighbors upstairs. Management claimed they couldn't do anything about dog poop which is kind of ironic since the two complexes had the same corporate ownership. We had mold in our apartment and the staff was quick to put the blame on us. PSE came around and evaluated all the old appliances. We were given a notice of intent to enter for PSE to give us a new washing machine. We were home during the time PSE was there yet we never got our machine. Melissa, the assistant said it was because they couldn't make entry in our unit for some reason. That's kinda funny since I was outside with the door open talking to my neighbors who had gotten their new washers as well. Jen the manager is nothing but a liar. I had a sit down private meeting with her and discussed the dog poop issue, BBQ, new appliances, loud plumbing, kids not sleeping etc. she told me she was sorry and there's nothing that she could do. She did tell me she made contact with the since former employee who told us lies in the beginning and admitted that we were lied to. I informed her we wanted out of lease. She said there was nothing she could do. I told her we were going to break our lease regardless and she told both my husband and I, on separate occasions, that we only had to give a 30 day notice. It comes time to give our notice and we do. She calls us and tells us to meet with her. She then proceeds to lie and say she would never say such a thing but it's suspicious that she did so on 2 different times that we only had to give 30 days instead of 60. Anyhoo, the meeting was ugly, all she did was lie. She said that she never stated that the former employee had lied to us and kept repeating herself over and over. Jen claimed she made notes on all conversations and none of it was in her notes. Guess what?! She's a shitty note taker. She also told me in the years she's been there, she's never had any complaints about loud plumbing, loud neighbors, and that when people leave there, they are happy. People hug the office staff when they move on. Guess what readers?!? More lies. I know 3 other people who have lived there and complained about things themselves and hated it there. I told her that I was done and just wanted to leave. She told me I was being disrespectful to her. Hmm. Okay since she was the one lying out her ass. Just beware if you move in. If you bend a blind, you will be charged. Unless the unit has been remodeled, your appliances are old as hell, the walls are paper thin, the carpet doesn't get replaced between tenants, they claim they don't have a mold issue, but they do. The place is a shithole that's currently getting painted. Overpriced like the rest of Kitsap county. Stay away. If you're gonna pay their prices, don't rent unseen. I wish I could give them 1/10th of a star. read more

We moved into the Ridgetop Apartments as a short term place to stay between selling our house and buying a new one - we were in the apartment six weeks. We rented the unit sight unseen as the apartment was still occupied when we made arrangements to rent, however we were shown a floorplan on paper. We were told the unit had been renovated and had new carpet. We had lived in the house we sold for over fifteen years, and during that time we had never seen a single flea on our two small indoor dogs. On day one of our move-in to the apartment, we found fleas in the apartment's carpeting - it was disgusting. It was something we dealt with ourselves immediately, however it was obvious the carpeting was not new and had been rented to us infested. Please also be aware that other pet owners are not vigilant in picking up their pets' waste and the apartment management isn't interested in enforcing this. So in order to not step in poo whenever we went outside, we also picked up after other dogs as well as ours. As we knew we were only going to be renting this apartment for a short while, we were prepared for the hefty lease breaking fee - two month's rent. We also sucked it up with all the initial nickel and diming move-in/rental "fees" charged by this complex. What we were unprepared for was the bill for an additional $650 we received after moving out. This was for cleaning costs. Please keep in mind we are a married couple in our 50s with two well-behaved dogs. We had scrubbed that apartment and left it in FAR better shape than when we moved in - and also took care of their flea problem! We were charged for cleaning, carpet shampooing, and window blind replacements. Keeping in mind we were there six weeks. We, of course, called the apartment management questioning this bill as surely this must be a mistake since we left the apartment far cleaner than we found it, hadn't damaged ANYTHING and had dated photos proving this. Management informed us that these cleaning fees were standard and there was really nothing they could do. So, to sum up - If you really enjoy paying hundreds of dollars for cleaning that you have already done and for replacing things that you LITERALLY never touched, this is the place for you! If not - keep looking. read more

These are fabulous apartments! They are a great value, but they uphold high standards for quality. Convenient trash, fun dog park, clean landscaping, stylish club house, and beautiful pool. They are doing renovations and I LOVED the decor choices in the renovated apartment we moved into. Thy have updated inside the apartment, but the floor plans are really stand out floor plans. We're in a two bedroom that has a wonderful flow, and great use of space! I've lived in many apartments before, and have been really impressed with the Ridgetop apartments. Additionally, the office staff are all wonderful, helpful, kind, and intelligent people. They work hard for all of their residents, and really care about them. I just can not speak enough for how wonderful these apartments are. I will miss living here. We moved here after being in the area for nearly 2 years, and I regret that we didn't move here sooner. read more