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    Ridgeline West

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - Ridgeline West

    Buyer's agent

    Listing agent

    Property management

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    1 year ago

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    Marissa E.

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    2 years ago

    Staff is amazing and apartments are so nice and new!!! Highly recommend this place. :) me and my dog love it.

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    Marissa E.

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    Northern Pass Properties - Stating I didn't give a 30 day notice to vacate

    Northern Pass Properties

    (26 reviews)

    As an investor in a few different markets, I've worked with a number of property managers, both…read moregood and bad. These guys are the BEST in the business. First off, they are very responsive and communicative, which is arguably the most important quality in a PM company. I really appreciate that they proactively reach out to me just to give me status updates, which is definitely not a quality in some of the PMs I've worked with elsewhere. They also are very knowledgeable about the market and quickly adapt to it; I've never had a property sit vacant for long while it was in their hands. Finally, they're very transparent about their costs, fees, and services, and really look out for you as a client. If you're looking for a great property management company, I highly recommend Dale, Lisa, and the associates at Northern Pass Properties!

    Do yourself a favor and rent somewhere else…read more I was a tenant for three years and never missed a single payment--even after relocating to another city for work. Instead of helping a responsible tenant, this company told me I had to continue paying every month for the remainder of my lease AND pay a lease-break fee before they would even assist in finding another tenant. The responsibility to market the home and find replacements was pushed onto me. So that's exactly what I did. I paid rent every single month on a house I wasn't living in while also paying for another apartment in a different city. I maintained the property, referred qualified applicants, and worked with the leasing office while they accepted and processed those applications. They knew I had moved. They knew I wasn't renewing. They accepted my written notice months before my lease ended. Then, after collecting six more months of rent from me, they decided that wasn't enough. After my lease expired, they suddenly claimed my written notice didn't count and demanded another month's rent based on a requirement that does not exist anywhere in my lease. Conveniently, this "requirement" was never mentioned during the six months we communicated about my relocation, my move-out, or the applicants they were processing. After paying tens of thousands of dollars in rent over three years without ever missing a payment, this is how they chose to end the relationship--with an attempt to collect money beyond what I believe my lease requires. If you're considering renting here, understand that being a reliable tenant does not mean you'll be treated fairly. Read every word of your lease, keep every email and text message, and don't assume the written contract will be interpreted the way it's written. Based on my experience, I would never rent from this company again, and I would strongly encourage others to look elsewhere.

    Yvonne Russell, El Paso TX Realtor® - New Home Expert - We specialize in luxury homes

    Yvonne Russell, El Paso TX Realtor®

    (6 reviews)

    Highly recommended…read more I basically stumbled across Yvonne online while house hunting. Lucky me. Before we met she provided me with MLS info based on my requirements. And before we met, I found the house I wanted just from the online info. It was New Year's Eve and she went to bat to get all the paperwork done that day. She found out someone else was making an offer on the house so she helped me with the offer details to ensure I'd be the winner. She's very responsive to random questions, important or trivial. One of the seller's requirements was a 30-day close. I didn't anticipate a problem because I was already pre-qualified by the mortgage company that I'd used before. Turns out they are so under-staffed they said they'd not be able to do anything in 30 days. Yvonne had a referral at hand - Cheryl Montenegro at Finance Home America - who made the deadline without any problem (or at least for me). Yvonne is also great on referrals for service suppliers. I'm fairly new in El Paso so her experienced advice is very useful.

    Yvonne was a great support to us as we sold our home in El Paso. She really knows the market! She…read morewas able to get us more than we originally thought our home could bring in. She was also able to recommend contractors/cleaners in the area to aid us in getting the house ready. She did a fantastic job of staging and marketing! We had multiple offers before accepting the correct one. I would recommend Yvonne to anyone needing to sell or purchase a home.

    El Paso Rentals and Realty - EAST- 9007 Darlina @ $875 Fantastic location- 2BR, 1BA Duplex;  more info GO www.ElPasoRentalsAndRealty.com

    El Paso Rentals and Realty

    (2 reviews)

    Tom was the property manager for my house. It was often difficult to reach him and the payment from…read morethe tenant was not always distributed on time even though the tenant promptly paid at the beginning of the month. When the tenant left this year, there were several things that were damaged. If Tom had been doing his inspections regularly he should have notified me so the tenant could be held accountable. I was left with nearly three thousand dollars in repair costs. I promptly fired him and hired a more professional organization.

    I have used Tom Wiggins, owner of El Paso Rentals and Realty, as my Property Manager of 5902…read moreRedstone Mesa Court, El Paso, Texas, for almost 5 years and still counting. I am totally pleased with Tom's ability to keep my house continuously rented with quality tenants who know how to properly maintain it. Tom knows his business and is a no nonsense guy. He holds the tenant reasonably accountable for any damages beyond fair wear and tear. Consequently my house is in the same excellent condition as when I left it. Tom is a man of utmost integrity and professionalism. He is very personable and a great communicator. He keeps me fully apprised of any problems with my house in a timely manner. He also responds promptly to any questions that I have. I highly recommend El Paso Rentals and Realty to professionally manage all of your house rental or purchase needs. C. Enright, Homeowner

    5 Star Property Management - Reliable solutions
  for effortless property management
  built on trust, clear communication, and excellence.

    5 Star Property Management

    (20 reviews)

    got repairs done for quickly and found a tenant within 30 days. First time working with a property…read moremanagement company so I will update at the end of the year

    I had a pretty frustrating experience with this property management company and wouldn't use them…read moreagain. After they took over my property, it took over a week before anything actually got done. It didn't feel like there was any urgency at all. The listing photos were also disappointing. They said they'd be professional, but they honestly looked like quick cell phone pictures with very little effort. The pricing advice was way off too. I was told I could easily get $1,900/month, but the house sat vacant for over three months. We kept lowering the rent week after week until it finally rented at $1,600, which cost me a lot of money in the meantime. There's also a $50/month fee that's supposed to be paid by the tenant for certain services. Instead, that ended up coming out of my part of the rent. When I talked to the tenants, they said those services (like regularly changing the AC filter) weren't even being done. Maintenance costs were another issue. Their in-house team quoted me $3,500 just to replace a ceiling fan. I ended up buying one myself for about $300 and paying someone $100 to install it. That pretty much says it all. The biggest problem, though, was how they handled communication with my tenants. When I told them I wasn't renewing my contract, they told the tenants I was moving back in and that they needed to vacate, which wasn't true. I got that cleared up and was told the tenants would renew. Then about a month later, they gave the tenants a notice to vacate again. When the tenants questioned it, they were told that they had contacted me and I had confirmed it, which didn't happen and I absolutely did not. I only found out after talking to the tenants directly, after the tenants refused to communicate any further with 5 Star and I was finally provided their contact info. At this point the tenants were already committed to moving. This will ultimately cost me thousands as my house will sit vacant until I can get another tenant. Overall, just a lot of miscommunication and very poor handling of most things. I wouldn't trust them to manage my property again.

    Mission First Property Group

    Mission First Property Group

    (2 reviews)

    Mission First Property Group is a local real estate agency here in El Paso Texas. It's a sub…read morevertical of Livian Texas and Keller Williams. Christy, the CEO, is a Top 5% Realtor in El Paso and frequently in the state. She's licensed in both Texas and New Mexico. Mariana, another realtor, is born and raised here in the borderlands and knows this place inside and out - with deep roots both in El Paso and Juarez Mexico (se habla espanol) My wife and I were finally set to buy our first home ever - and Christy made that happen! From start to finish she was there for us every step of the way, as was the entire team of Transaction Coordinators working on her behalf. We were never left unsupervised or left "holding the bag" during our first ever home buying experience. We were able to buy a brand new build in an exclusive luxury community, and Christy made sure we had the right lender, with the right APR, with the right incentives ($8k cash from builder), with the right inspections / follow ups and even made them through in a garage door opener! All of that + we brought $0 cash-to-close. How? Christy made sure we were checking the right blocks and working with the right folks. In the last 2.5 years Christy has sold over 125 homes just here in the borderland. The average agent sells 12 per year - Christy is at 25 as July 2024 closes out. She is the spouse of a Military Officer, and she specializes in Military Families and Military Moves. After all, as a Military Officers wife and mother of several, she knows a thing or two from buying, selling, and moving when it comes to the military. She has a huge network that is truly international. She often handles buyers that are overseas and does everything, even the blue tape inspection s for them so they can PCS (move) without the hassle of not having a home. And when it is time to PCS again - whether you choose to rent it out, or sell, literally nobody in the FT BLISS community is going to make it happen for you faster or better than Christy or Mariana at Mission First. After all, closing your transaction (successfully), is their mission. Taking care of you and offering a level a personal responsibility and care that only a fellow Army Spouse understands is their mission. Making you equally a friend as well as a client is their mission. And, it's always "Mission First" And with a team that knows the struggles of moving / buying / selling etc., as they aren't just the presidents, but also clients (lol), you won't find anyone in town that offers better value from compensation rates to just being able to move your property when no one else can.

    Four words: GREATEST OF ALL TIME!!!!…read more This company made our first house purchase experience almost effortless and very assuring! My husband and I had zero idea what we were doing and our realtor, Christy Amsden was with us every step of the way! We specifically wanted to purchase a house in the new community Campo Del Sol in the Northeast and she made sure to answer our text messages and call almost anytime of the day. The woman was even out on a personal vacation and did not hesitate to answer us! Although we apologized for interrupting her vacation, she insisted that it was more than ok still and put any doubts at ease. How incredible service! Christy also made sure that we purchased the best house option for all our needs that also met long term needs that we would want to anticipate. Being in a military town, she advised the best house value for our price point and one that would fit the needs of future military families. She has an excellent understanding of how the turn around rates go for either future buyers or renters. She also made sure she assisted us with our financial representatives to ensure my husband's Disabled Veteran benefits were applied to set up our finances as good as it can be. Highly recommend this company for any and all house buyers or renters! They will not mislead you!

    Ridgeline West - propertymgmt - Updated August 2026

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