Beautiful apartments and the best office staff and management I have ever encountered! I've been living here for 5 months and it has been the best experience I have ever had at any apartment complex. I give the Crest the highest rating based on the following areas:
1) The office staff and managers provide the very best customer service. They promptly fix and/or replace any apartment items that need attention. Most of the time the repairs are done the very next day or sooner. Often, they will even call you to let you know when maintenance will enter your apartment to do the repairs. They immediately address any concerns about noisy neighbors. They personally call the other person or persons involved and make sure the noise does not continue. They're very good about enforcing rules, in general, to make sure that everyone has a pleasant experience. The staff and managers also see to it that the grounds and property of the apartment complex are well maintained. They keep everything looking clean, attractive and up to date and make any necessary repairs. Besides all of that, the office staff and managers are incredibly warm, friendly, and very professional in how they treat people. It's always such a pleasant experience to talk to them. They're always happy to help with any questions or concerns.
2) The interior of the apartments are really beautiful, warm and inviting. The carpeting is really nice and plush and in great condition. The fixtures and cabinets are modern and up to date. And there are some nice details like the tile and mantel around the fireplace. I believe the flooring in the kitchen and bathroom is a wood laminate. It's very attractive and a very nice touch! The bathroom is very spacious, with a large shower/tub combination and a large vanity with attractive, modern light fixtures above it. Also, I love the large, built-in microwave in the kitchen. It's very clean and in excellent working condition. I also like that the balconies and patios are covered, which shields some of the harsh sunlight in the Summer.
3) The maintenance staff and grounds crew are excellent. They do a great job of fixing and maintaining everything, both inside and outside of the apartments.
4) The general attractiveness and inviting ambiance of the property is unique. You would never know that you're in the dry desert of El Paso because, at the Crest Apartments, you actually have green, grassy areas and plenty of trees all throughout the property. There are paved walking paths that meander throughout the property, interspersed with grassy common areas that have picnic tables and barbecue grills. The pool area is clean, gated and very well maintained. There's a large, gated basketball court and a sand volleyball court. Also, a BIG plus, especially in the warmer months, is that all the units have refrigerated air!!! How great it is to be able to switch back and forth from heating to cooling with only the flip of a switch! Nothing compares to the cool comfort of refrigerated air!!
5) The location is VERY desirable! The Crest Apartments are located very close to several bus stops, along with many of the best and most popular Westside restaurants, Sunland Park Mall, Alamo Drafthouse theater, Bob O's, Adventure Zone, Western Playland and many other entertainment, shopping, and dining destinations. There's a post office very close by and several banks and ATMs, as well as a Walmart Supercenter and several Walmart Neighborhood Markets. Not to mention that the newly opened Whole Foods market and La Madeleine restaurant are also nearby. There are also three excellent laundromats in the area, but the Crest Apartments also have some laundry facilities on site as well. And there are several self-serve and full-service car washes in the area.
There are many other advantages and pluses about living at the Crest Apartments, but I tried to cover the most important ones, which have the biggest impact on the quality of life and overall experience of living at the Crest. I hope this information is helpful to prospective renters. read more