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    Ridgecap Roofing

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    11 months ago

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    Rhino Roofs

    Rhino Roofs

    (2 reviews)

    I rarely take the time to write reviews, but this company absolutely earned one. We just had our…read moreentire roof replaced and the experience from start to finish was outstanding -- honestly better than I ever expected a roofing project to go. From the first call, communication was clear and consistent. They explained everything upfront, kept us informed throughout the process, and never left us guessing about timelines or costs. The pricing was fair and transparent -- no surprise charges, no bait-and-switch. The crew was professional, efficient, and respectful of our property. They completed the full replacement faster than I thought possible without ever cutting corners. The materials they used are top quality, and the finished roof looks incredible. A special shoutout to Hector, who supervised the job. He was on-site, attentive, and clearly takes pride in the work his crew does. Anytime I had a question, Hector had an answer. That kind of hands-on leadership makes all the difference. And when they were done -- I mean really done -- the cleanup was immaculate. You'd never know a roofing crew had been there.

    So when I am making a major purchase, I always do my homework and read a companies reviews on Yelp…read moreand Google. When I needed a new roof, I did the same here with Rhino Roofs. There are many one star reviews and I see why, mind you there are many 5 star also. Not my experience. It started with me calling the representative who came out a few years ago, his name is Phil. Nice enough guy, however when I didn't hear back after 3 calls, I called the office and asked why he is not calling me back? There answer was he is out in the field and will call you asap. Well I find out after his assistant calls that he is out of town at a funeral and won't be back in town until next Tuesday. I was calling on a Weds. in any event, I said that would have been nice and understood if the office didn't lie to me originally. His assistant sent over 2 quotes and they were $39k and 43k for what looked like the same thing. I emailed her and said "what is the difference"? Rhino has done a lot of roofs in my neighborhood and wanted to get a quote from them as most homeowners are happy with them. The other roofer that does many jobs is MRE who has terrible reviews and have heard the horror stories. Well, I get a text from Phil that basically said that "they were going to pass on the estimate as they didn't think I would be a good fit". There are tons of roofers in So Florida and I guess they can decide who they want to do business with? I will gladly take my business somewhere else, no problem. With customer service like this, who needs Rhino roof. They could have at least been transparent about why the salesperson could not get back to me after 3 calls! Later Rhino

    Ridgecap Roofing - roofing - Updated May 2026

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