I would avoid this place if you can. I arrived for my reserved vehicle and the employee, who was…read morelate, just sat there and said, "We're sold out" in the most deadpan manner. No apology for overbooking and no follow up questions or suggestions were offered. He did the same thing to the next two parties behind me, one of which was a young family with a little baby. It seemed like he was eager to just get everyone the heck out of there. I got a great rental right down the street at a much nicer place with a green sign and helpful employees. It was less expensive, too. Save yourself the trouble and go there instead.

All ok upon pickup....I drive out to Clearwater, Florida.....so I'm at the…read more Mall and I'm like hey I should check the oil....I'm 48 somewhat diligent. I open hood, absolutely no oil....bone dry ...how weird. I call Hertz Fort Pierce....oh go to Clearwater, flip it out...what a hassle.?...I'm moving Car full.....then mark emails me a voucher for oil change. I proceed To 2 places. No one takes voucher....nightmare, run around. No one should have to check car oil.......fort pierce was not busy. I called Clearwater....they were pleasant...but decided to return car when Done at different location. Bye

Called for a quote and before I could give full reservation details the woman who answered said "…read morewhy don't you just grab an Uber from the airport?" - 5 passengers from a private airport all with hockey gear looking for an hourly... Extremely unprofessional. I called because an Uber was not what was needed or wanted.

Affordable but the driver had a hard time finding the locations. Other than that it was a five star…read moreexperience! Will hire them again. He must have been having a bad day!

Always great customer service and will make you are always helped in a timely fashion…read more Lyle Hawkins

Booked a rental in early October and booked a flight in Sanford for the Holidays. Plus booked…read moreanother flight back in December. 3 days before the pickup get a call they have no cars. Talked with people twice at Enterprise so now I am waiting as they escalated it and to wait for their call back. So besides this car rental I am worried that on my return flight which arrives at 11:30 PM no car will be available and will be spending all night in the Sanford airport. I guess I should have checked here before using Enterprise. Would I recommend Enterprise..No I see the message from the manager, I am not going to waste more time on Enterprise. 3 phone calls to 3 different people all saying this is being escalated and I will get a call back. Like I said would never recommend Enterprise.

I arrived Thursday evening to pick up my overnight rental, and I was pleasantly surprised that it…read morewasn't busy. This is a very small location with extremely tight parking. It's definitely not somewhere I'd feel comfortable leaving my personal vehicle, which is why my husband dropped me off and picked me up the next day. When I walked in, I was somewhat greeted by the gentleman behind the counter. He seemed like he might have been having a long day, but I made a comment about his tattoo -- something easily recognizable if you live in the Jupiter area -- and he instantly brightened up. We ended up having a great conversation, and the entire interaction turned very positive. He recommended two vehicle options for me. I'm used to driving my Jeep Wrangler, so the rental cars felt tiny in comparison, but everything worked out just fine. The car was clean, drove well, and I had no issues during my short rental. Returning the car the next day was quick and easy on my end, although the location was much busier inside -- which made me even more grateful that my experience the night before had been smooth and stress-free. Overall, no complaints. It was a simple, efficient rental experience.

Reserved a pickup truck (confirmation #72305270) and tried calling the branch repeatedly starting…read moreat opening time--no one ever answered. I showed up after being told the day before the truck might not even be available. I rode my bike there in the rain just to confirm. At the counter, I was told my card "declined," but my bank (Capital One) confirmed the charge was approved and only reversed by Enterprise. Still, the manager refused to rerun the card or accept another payment method--even though I had sufficient funds. I was denied my reservation and asked to leave with no solution offered. Ended up riding my bike home in pouring rain after all of this. Very poor communication, lack of accountability, and unprofessional handling of the situation.

Came for a one day rental (came in right at 8am and dropped it off around 9pm)…read moreThe guy was super professional and helpful. He made sure to help everyone as soon as he could and figure out vehicles for all of us. No issues with the car. We had to call on Monday (because closed on Saturday and Sunday and we did a Friday rental) to ensure we got a receipt because it didn't come right away as another location borrowed the car for their lot

This location is the best in our city don't even bother booking with the other Enterprise down the…read moreroad at 5400 US Highway 1 as that seems to be out of vehicles constantly with staff that gives very poor condescending customer service to amend issues like Kayla has. At the 975 S US Highway location the manager David has always been a friendly the past five times we rented a car there, he seems to always go above and beyond to make all customers happy. Looking forward to having the same experience each and every time.

This office has the most amazing staff who go above and beyond for their clients. I rent vehicles…read moreoften and rarely do I ever get treated with such kindness, efficiency and customer centric philosophy. Deandre was the manager who took care of my account and she excelled at ever aspect of my rental experience. Because of Deandra and the amazing customer service I experienced at this location my company and I will only be using Hertz from now on. Thank You again to everyone at the Port St. Lucie Hertz on Courtyard Blvd.

The bad reviews are no lie......there is only one lady working and I don't know how to describe…read moreher. Some would say rude, but she's the only one working trying to get people checked in, the phone constantly ringing and people trying to return cars all at the same time. It's Avis fault for not hiring enough employees and not having the vehicles that people reserved for. If you don't mind waiting in line for almost an hour then the car you get won't be so bad....if they even have the car you want

Beware of horrible service and misinformation when attempting to rent. All of the employees in this…read morelocation are extremely rude and incapable of proving at least decent service. There were about 4 employees total and 2 of them had no uniforms. One of the employees came in and said "You get what you get". We waited about 2 hours to receive a van that we had already reserved and paid for online so we obtained a refund and took our business somewhere else. If I could give it 0 stars I would.

ABANDONED ME AT 1:00 AM 3/6/26 Was supposed to pick car at West Palm Beach airport. It was 11:45…read morePM. When I arrived. Therefore the counters were closed. They advised to go out to the shuttle, which takes you directly over the budget every 10 minutes. a shuttle NEVER came. There was about 16 of us waiting for the shuttle that never came. There was a number to call to the managers hotline, which was just a useless recording not helpful at all.... we waited till 1 o'clock in the morning still never came by that point Budget is closed. I was stranded. Had to have a friend drive an hour to come pick me up in an hour Back.. after being on the phone with Budget for 2 hours, all they wanted to offer me was a "one day coupon" for future rental. Unacceptable. after calling back and arguing again for another two hours, they gave me a "two day coupon" for future rental. They refuse to give me any discounts on my vehicle. Once I picked up the vehicle and drove away from the lot it had empty soda cans a dirty Band-Aid in it !!!! again I called. They offered me a "one day coupon" for a future rental. I never received the coupon. Had to call back 3 times to get it. I generally use Hertz, only reason I chose Budget this time it was through my JetBlue account. This is the worst rental experience I've ever had in my life. My first time using Budget and this will be my last time. !!!!

I highly recommend this location. I see there are some bad comments about this budget and…read moremanagement. That makes me sad bc Sabine is a hard working, wonderful, and kind lady. The world is a tough place, especially lately. She is trying to run this place with one, maybe two people helping her. I suggest giving others some grace. If you don't know what it's like to have a line of people out the door with the phone ringing and orders being barked at you well, then you're lucky; bc I do know and it is HARD. Sabine wished me a happy birthday and arranged for me to have the car I was looking so forward to! My 40th bday in the mountains is going to be amazing:) Keep it up Sabine, you are killing the game girl

They had so many options, I was surprised to see quality used cars. I got my Honda Accord and it's…read morebeen so great to me. The family there was very accommodating to my needs and helped me leave with a great car!

They sold me a clunker and now they won't return my call. Drove fine on the lot and then began…read morehaving starting issues immediately. Mechanic says it needs a fuel pump and has a blown head gasket. Water and coolant coming out of the tailpipe. The worst part is that I don't even own the car yet! I have a temporary tag so no registration, or tag in my name and they won't return my call. STAY AWAY!!