Called for a quote and before I could give full reservation details the woman who answered said "…read morewhy don't you just grab an Uber from the airport?" - 5 passengers from a private airport all with hockey gear looking for an hourly... Extremely unprofessional. I called because an Uber was not what was needed or wanted.

Affordable but the driver had a hard time finding the locations. Other than that it was a five star…read moreexperience! Will hire them again. He must have been having a bad day!

I am at the US 1 and Midway Rd Enterprise location to pick up a rental. The lobby is full of people…read morewaiting and the staff is doing a great job of keeping everyone updated and getting everyone served. I must commend them for their professionalism.

Booked a rental in early October and booked a flight in Sanford for the Holidays. Plus booked…read moreanother flight back in December. 3 days before the pickup get a call they have no cars. Talked with people twice at Enterprise so now I am waiting as they escalated it and to wait for their call back. So besides this car rental I am worried that on my return flight which arrives at 11:30 PM no car will be available and will be spending all night in the Sanford airport. I guess I should have checked here before using Enterprise. Would I recommend Enterprise..No I see the message from the manager, I am not going to waste more time on Enterprise. 3 phone calls to 3 different people all saying this is being escalated and I will get a call back. Like I said would never recommend Enterprise.

I arrived Thursday evening to pick up my overnight rental, and I was pleasantly surprised that it…read morewasn't busy. This is a very small location with extremely tight parking. It's definitely not somewhere I'd feel comfortable leaving my personal vehicle, which is why my husband dropped me off and picked me up the next day. When I walked in, I was somewhat greeted by the gentleman behind the counter. He seemed like he might have been having a long day, but I made a comment about his tattoo -- something easily recognizable if you live in the Jupiter area -- and he instantly brightened up. We ended up having a great conversation, and the entire interaction turned very positive. He recommended two vehicle options for me. I'm used to driving my Jeep Wrangler, so the rental cars felt tiny in comparison, but everything worked out just fine. The car was clean, drove well, and I had no issues during my short rental. Returning the car the next day was quick and easy on my end, although the location was much busier inside -- which made me even more grateful that my experience the night before had been smooth and stress-free. Overall, no complaints. It was a simple, efficient rental experience.

We rent from Enterprise a few times a year, mostly from the SW Bayshore location in PSL, Florida…read more They offer a good selection of reliable vehicles. The staff is very professional and helpful. We would recommend this service and specifically this location.

Came for a one day rental (came in right at 8am and dropped it off around 9pm)…read moreThe guy was super professional and helpful. He made sure to help everyone as soon as he could and figure out vehicles for all of us. No issues with the car. We had to call on Monday (because closed on Saturday and Sunday and we did a Friday rental) to ensure we got a receipt because it didn't come right away as another location borrowed the car for their lot

David and Kevin are the two most outstanding individuals I've ever dealt with . They are kind…read more Caring and quick to make sure I am satisfied . They have created a life long customer and will be sending all my business there from here on out.

This office has the most amazing staff who go above and beyond for their clients. I rent vehicles…read moreoften and rarely do I ever get treated with such kindness, efficiency and customer centric philosophy. Deandre was the manager who took care of my account and she excelled at ever aspect of my rental experience. Because of Deandra and the amazing customer service I experienced at this location my company and I will only be using Hertz from now on. Thank You again to everyone at the Port St. Lucie Hertz on Courtyard Blvd.

The bad reviews are no lie......there is only one lady working and I don't know how to describe…read moreher. Some would say rude, but she's the only one working trying to get people checked in, the phone constantly ringing and people trying to return cars all at the same time. It's Avis fault for not hiring enough employees and not having the vehicles that people reserved for. If you don't mind waiting in line for almost an hour then the car you get won't be so bad....if they even have the car you want

Beware of horrible service and misinformation when attempting to rent. All of the employees in this…read morelocation are extremely rude and incapable of proving at least decent service. There were about 4 employees total and 2 of them had no uniforms. One of the employees came in and said "You get what you get". We waited about 2 hours to receive a van that we had already reserved and paid for online so we obtained a refund and took our business somewhere else. If I could give it 0 stars I would.

I highly recommend this location. I see there are some bad comments about this budget and…read moremanagement. That makes me sad bc Sabine is a hard working, wonderful, and kind lady. The world is a tough place, especially lately. She is trying to run this place with one, maybe two people helping her. I suggest giving others some grace. If you don't know what it's like to have a line of people out the door with the phone ringing and orders being barked at you well, then you're lucky; bc I do know and it is HARD. Sabine wished me a happy birthday and arranged for me to have the car I was looking so forward to! My 40th bday in the mountains is going to be amazing:) Keep it up Sabine, you are killing the game girl

ABANDONED ME AT 1:00 AM 3/6/26 Was supposed to pick car at West Palm Beach airport. It was 11:45…read morePM. When I arrived. Therefore the counters were closed. They advised to go out to the shuttle, which takes you directly over the budget every 10 minutes. a shuttle NEVER came. There was about 16 of us waiting for the shuttle that never came. There was a number to call to the managers hotline, which was just a useless recording not helpful at all.... we waited till 1 o'clock in the morning still never came by that point Budget is closed. I was stranded. Had to have a friend drive an hour to come pick me up in an hour Back.. after being on the phone with Budget for 2 hours, all they wanted to offer me was a "one day coupon" for future rental. Unacceptable. after calling back and arguing again for another two hours, they gave me a "two day coupon" for future rental. They refuse to give me any discounts on my vehicle. Once I picked up the vehicle and drove away from the lot it had empty soda cans a dirty Band-Aid in it !!!! again I called. They offered me a "one day coupon" for a future rental. I never received the coupon. Had to call back 3 times to get it. I generally use Hertz, only reason I chose Budget this time it was through my JetBlue account. This is the worst rental experience I've ever had in my life. My first time using Budget and this will be my last time. !!!!