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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    (95 reviews)

    I arrived Thursday evening to pick up my overnight rental, and I was pleasantly surprised that it…read morewasn't busy. This is a very small location with extremely tight parking. It's definitely not somewhere I'd feel comfortable leaving my personal vehicle, which is why my husband dropped me off and picked me up the next day. When I walked in, I was somewhat greeted by the gentleman behind the counter. He seemed like he might have been having a long day, but I made a comment about his tattoo -- something easily recognizable if you live in the Jupiter area -- and he instantly brightened up. We ended up having a great conversation, and the entire interaction turned very positive. He recommended two vehicle options for me. I'm used to driving my Jeep Wrangler, so the rental cars felt tiny in comparison, but everything worked out just fine. The car was clean, drove well, and I had no issues during my short rental. Returning the car the next day was quick and easy on my end, although the location was much busier inside -- which made me even more grateful that my experience the night before had been smooth and stress-free. Overall, no complaints. It was a simple, efficient rental experience.

    Reserved a pickup truck (confirmation #72305270) and tried calling the branch repeatedly starting…read moreat opening time--no one ever answered. I showed up after being told the day before the truck might not even be available. I rode my bike there in the rain just to confirm. At the counter, I was told my card "declined," but my bank (Capital One) confirmed the charge was approved and only reversed by Enterprise. Still, the manager refused to rerun the card or accept another payment method--even though I had sufficient funds. I was denied my reservation and asked to leave with no solution offered. Ended up riding my bike home in pouring rain after all of this. Very poor communication, lack of accountability, and unprofessional handling of the situation.

    Budget Car Rental

    Budget Car Rental

    (51 reviews)

    ABANDONED ME AT 1:00 AM 3/6/26 Was supposed to pick car at West Palm Beach airport. It was 11:45…read morePM. When I arrived. Therefore the counters were closed. They advised to go out to the shuttle, which takes you directly over the budget every 10 minutes. a shuttle NEVER came. There was about 16 of us waiting for the shuttle that never came. There was a number to call to the managers hotline, which was just a useless recording not helpful at all.... we waited till 1 o'clock in the morning still never came by that point Budget is closed. I was stranded. Had to have a friend drive an hour to come pick me up in an hour Back.. after being on the phone with Budget for 2 hours, all they wanted to offer me was a "one day coupon" for future rental. Unacceptable. after calling back and arguing again for another two hours, they gave me a "two day coupon" for future rental. They refuse to give me any discounts on my vehicle. Once I picked up the vehicle and drove away from the lot it had empty soda cans a dirty Band-Aid in it !!!! again I called. They offered me a "one day coupon" for a future rental. I never received the coupon. Had to call back 3 times to get it. I generally use Hertz, only reason I chose Budget this time it was through my JetBlue account. This is the worst rental experience I've ever had in my life. My first time using Budget and this will be my last time. !!!!

    I highly recommend this location. I see there are some bad comments about this budget and…read moremanagement. That makes me sad bc Sabine is a hard working, wonderful, and kind lady. The world is a tough place, especially lately. She is trying to run this place with one, maybe two people helping her. I suggest giving others some grace. If you don't know what it's like to have a line of people out the door with the phone ringing and orders being barked at you well, then you're lucky; bc I do know and it is HARD. Sabine wished me a happy birthday and arranged for me to have the car I was looking so forward to! My 40th bday in the mountains is going to be amazing:) Keep it up Sabine, you are killing the game girl

    Ride4U - usedcardealers - Updated May 2026

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