Why can't Uber or Lyft be like this!?…read more Coming from San Francisco where I was used to the subpar service that comes with ride-sharing apps, I was hesitant because this was the first time in my adult life when I had to order a taxi. I called well in advance to schedule a pickup from South Wedge to ROC, gave the owner my address and contact information and it was done. I wasn't even sure if he was able to get all that information down or heard it clearly, but he did! He has a system and has everything under control to deliver the best service possible. He actually arrived early to pick me up which was perfect. Great friendly conversation, clean van, it was aptly timed. He is pretty much a one-man show assisted by one other driver, so definitely call in advance; don't be surprised however if he's already booked up though. It was my first time in Rochester and he was very helpful in giving me instructions and tips on how to navigate the airport. Give this guy your business knowing you'll be in good hands. Thank you, Dennis!

It was the 4th of July, it was a busy night, and I see that they do not service Irondequoit area…read more My apologies.

Called this guy on Tuesday for a pick up on Saturday Morning after reading good reliable yelp…read morereviews. I cannot comment on the service, only that I never got a call back. Pretty inconsiderate if you ask me. At least call someone back and tell them you cant do it like EVERY other place I called and couldn't do it. Would have been a repeat customer too, but wont now since I was just blown off. Oh well.

Used Binici taxi to be picked up after a wedding all the way out in Letchworth! He was on time and…read morewe were back in Rochester in no time! Bilal was so reliable- I didn't have service to confirm if we were still expecting and he came regardless! Phew! Or we would have been stuck out there. Then, as an added bonus! Great conversation for the ride back! Bilal has lots of space so if you are traveling with 6 maybe even 7- he's your guy! Thanks Bilal!

Very reliable service. I schedule ahead of time, just sent a reminder as date approaches…read more Courteous and on time service

I will never use this taxi service ever again. I was set up with them to bring me home from the…read morehospital. I live in Avon, NY, which is about a half hour from Strong Memorial Hospital in Rochester, NY. This taxi service refused to come pick me up and bring me home. Which left me scrambling to find another taxi service to bring me home, which I was lucky enough to find. The man for this taxi service was rude and uncaring. He is very unprofessional and should not be taking riders. Hence the no star rating. Better time spent looking for a medical taxi service, who actually does their job. Enough said...

This business is very fishy. Could not quote a ride price . Could not find a driver after the first…read moreone bailed. I canceled my Plans. I definitely wouldn't get in one of their cars. Very unprofessional on the phone

From the owner: Airport Taxi Service, Greyhound and Amtrak, college, Hotels, shopping mall, Doctors appointment,read more

Woman was beligerent and abrasive. Waited 20 minutes for a cab and I had work at 4, so I instead…read morecalled an Uber and to avoid confrontation from this woman as I was getting into my Uber.. I had told a white lie saying it wasn't me who called the cab. Which I'm literally 7 months pregnant and she started screaming at me ... feel extremely unsafe that she knows my address.

I'm never going through this company ever again they never showed up I called and got an attitude I…read morewould never recommend this to friends or family I'm not even giving one star that's how terrible the service was

I was very impressed with this taxi service. I had a 5:30 AM flight, and my wife's car is in the…read moreshop. This is the first time I've had to take a taxi to the airport, let alone at 4:00 AM. The driver HAD to be there on time. The driver said no problem when I made the reservation, and he was waiting by my house at 3:30 am when I got up. He said he gets there early to be sure that everything goes as planned. This is the place I would call next time I need a taxi for the airport at such an early hour (or any hour).

I've used this service several times. Always reserved over the phone or text and every time he's…read morebeen on time. Driver is punctual and courteous. He even waited for me at the airport when my plane arrived late. I can highly recommend.

Always lying never on time Carl always stinks and this morning they left me and the driver and the…read moreclerk lie city bus is faster

While putting my 4 year old daughter on the bus the driver pulled up behind the school bus fast and…read morealmost hit the back of the bus. If he was any closer he would have been inside the bus. The bus driver turns the lights off while the kids get buckled so he was able to pass the bus. No problem with that but when get got to the stop sign at the corner he didn't even attempt to stop. People like that should not be driving the public, it's not safe!​ the car was a heap of different parts, I quality taxi service would do better.

I've been using this service for the past two years, unless they didn't pick up my phone call…read more Anyway, I've been getting the same Taxi Driver every single time, she's really nice, and always on time. Price: about 7 miles for $23.50. Great service, but it's important to bring some small change. I gave her $50, She had some trouble with her math, so I took out my calculator (iPhone), just to help her out. It's also a good reminder to thanks your parents for their hard-work and providing you the education that you need. As long they are on time, I do recommend their service. FYI: You can also make reservation thu sms/txt (585-284-3965, July 2014).

Do not use this company! I called for a taxi at 11pm and asked that they come in 15 minutes. 30…read moreminutes later, had to call and ask where they were. An hour later, they still had not arrived, and had stopped answering the phone. I had to arrange for another means of transportation.

Have used Associate numerous times without any hitches. I recommend them highly, with a feeling of…read moreease getting a ride.

Worst all time history cab services,,disrespectful , dirty broke down any thing for a…read morevehicle...hour wait, can't leave shit in them dirty musky..yo.. Just loss my business Years...

I've had many rides from Silver Ride. Never had any issues. Excellent communication. They pick up…read morevery fast when I'm calling. Very professional. I highly recommend them! The best taxi/medical transportation in Rochester Ny

Not Happy with the services late picking you up return trip 20 min to a half hour turns in to hours…read morelater