I went through the car wash and it came out just as dirty as it went…read morein!.........................................................

A very so-so experience. I think small businesses should be supported, but I think there are…read moredefinitely a couple issues that need to be ironed out first with this business. Let's start with the good. I spilled some smelly food on my passenger car seat on Friday night and contacted several businesses to get a quote. Frank was one of the first to respond, offered a fair price, and was available to come out the next morning to help clean my car. He was prompt, professional, and seemed to do a decent job. I tipped him for the service and let the car dry out with the windows down for the next few days, as directed A few days later when the car had dried out, I noticed the smell had improved, but was still present. I contacted Frank asking nicely if he would be able to come back and do a second round of cleaning, stating that I understood that this was just a particularly stubborn food spill and offered to pay him again for his time (I also left it open ended so he could name an appropriate price). This received no response. I followed up again, again to no response. I was turned off by this lapse in communication and went on to seek another company to help do further cleaning - which they did two more times, and with prompt and clear communication. Overall, I give this guy credit for doing a decent job the first time around, but all subsequent interactions pointed to a disregard for customer retention

I've been a monthly member here for at least 5 years, and I honestly felt like it's finally time to…read moreleave a review. The biggest thing I've noticed recently is the change in the team's attitude. Before, whenever I asked for a small favor or wanted them to pay attention to something, I sometimes felt like I was being a pain. Lately though, it's been the complete opposite. The staff are much friendlier, easy to communicate with, and most of them speak great English. They actually listen to what you're asking for and make the effort to get it done. The wash might take a few extra minutes now, but I'd much rather have that if it means they're taking their time and paying attention to the details. As someone who's been coming here for years, I finally feel like my voice is heard and that they genuinely appreciate their monthly members. That kind of customer service is hard to find these days. If you live anywhere in the San Gabriel Valley, I'd definitely recommend checking this place out. I've seen the improvement firsthand, and I hope they keep it up. Keep up the great work, guys!

I don't know what happened to this place. I've been coming here for 30 years with over 10 different…read morecars. This year (2026) is the first time I have experienced a a bad service. Not once, but twice in a row. I came to get my van washed about a month ago with Bronze wash. I always get the bronze wash. They didn't vacuum the rear seats and the trunk. They did not wipe my front console, windshield, front dash, and middle console. They did not wipe down the inside of the doors and hatch where it closes to the car. I gave them a pass. It was a hot day. Today, I came with my wife. We brought both of our cars. This time they took time on my van. My wife's car was out 30 min before mine was finished and hers was washed about 20 min after mine went through the wash. Her car was not vacuumed in the rear, the trunk, and the front and middle console was not wiped down. We can still see fingerprints on the front touch panel. My wife had already left. Got home and noticed all of these things. I complained to the supervisor. I told him I've been coming for 30 years. Told him about my last experience. All he offered was to ask my wife to drive back down for them to clean the rest. He said he will double check my van to make sure it's clean. My wife is already home and has already cleaned the mess they didn't clean. I don't know about any other patrons, but you should not have to double check the work. I never did since 1996. There have been a few missed spots here and there, but it was minor. Something's wrong with the operation. It's not the same. I still have a free wash to claim. We will see if these two stars will go to 5 stars. I wanted to give 1 star, but 2 just because they been better. I want it to get their attention to improve. At $35 for bronze service, you guys be the judge.

This is an okay place to get your car washed if it is not new and is just your beater. You will get…read moreswirl marks and there is an increased possibility for scratches. My recommendation would be to go to a coin op car wash (nearby) or a touch less gas station wash (there are a couple in Pasadena, Monrovia, and El Monte) Again, do not bring your car here if you care about your paint. fair warning!!

We were in the AREA and wanted to get a drive thru type of CAR WASH so we went on YELP and MISTER…read moreCAR WASH appeared... FIRST OF ALL: I am not sure why there are so many negative reviews. YES the place here's busy and there's a long line. But they have 3 LANES!!! 3 LANES: 1 line is for non members and the other 2 lines are for members. QUALITY: The organization of the line got better in my opinion... TIME OF ARRIVAL: Sunday afternoon. We were car number 6 in line. I was pretty happy about that. Then, I saw a nice and hardworking lady carrying a tablet and going to ASI the cars in line. It felt like the SAME organization system used at IN 'N OUT BURGER! That was pretty cool!!! It made the line go a bit faster. We waited for about 20 minutes... VALUE: It's pretty pricey $16 for a base wash. But, I like the machine and it really CLEANS well in my opinion for a small SUV. However, I do see a lot of BIG TRUCKS in line so I think I can only speak for mid size and compact cars... Once you get to the front there's another hardworking MISTER that tells you which car you WILL go after... However, there were no empty shots for DRYING or VACUUMING :( wah wah wah... (sad cello music)... VERY ORGANIZED MISTER CAR WASH!!!!!!

I have to say, I'm extremely impressed with Fast Five Express Car Wash. The level of customer…read moreservice here is on a whole different level. First off, a huge thank you to Brandon -- an incredible manager who truly sets the tone. Because of you, I'm 100% a long-term customer. I also want to recognize Fiona and Noah -- you both go above and beyond every single time I come in. It's rare to find a team that genuinely cares, but you guys make me feel like family. The fact that you know me by name and always find new ways to exceed my expectations really means a lot. This is what great customer service looks like. I hope corporate sees this because this team deserves recognition. Thank you again -- I'll definitely be a customer for the long run.

I just needed a quick car wash and didn't feel like driving all the Buena Park to my usual…read moretouch-less, automated car wash spot. The one closest to me wasn't open until 8 AM, and the other one was a self-service, so this was the closest one that fit my needs at the time. The cheapest (bronze) is $10, so I thought I would purchase the unlimited $19.99 a month to justify paying that much since where I usually go only charges $5-6. I had to repeat myself to the employee, and I'm pretty sure he heard wrong because I was charged $13 and still received just the basic service. So, I was of course disappointed. Also, he had to take my smartwatch since their tap-to-pay device can't leave their building...they should just have a kiosk where we can pay from our car like every other place to save money because that was lousy service. Towards the end of the tunnel, I noticed all this black grime built up on the walls...like do they ever get that cleaned? That can't be good to have. It makes me wish I had turned my A/C on because it smelled funky.

I mentioned that last time, they suggested a brake fluid change on my next oil change. They said…read morethey will check my file. I love that they keep my car on file. I also get text messages about getting my next oil change too. They quote you for the service(s) and will require your signature to sign off before commencing. I think the time it takes to get your car serviced here is pretty quick. I drove up and was quickly assisted. They are correct in saying "no appointment necessary" and there is usually one free spot available each time I have come here for my oil change.

The Good - quick service, straight up pricing on fluid services…read more Not so Good - staff gave some attitude when asked what transmission fluid they use "the kind the car requires" with ATF on the invoice - of course they'd use Automatic Transmission Fluid, I just wanted to know the brand for future reference. Be sure to ask which "free" carwash they give you because the guy said "any" when I gave him the voucher and I was still charged $10.

Usually my go*to carwash, today 7/22 I chose this location drove all the down from Monterey Park to…read morehave Xpress Car*Wash drive*thru being Shut down Iunno for how long but their Vacuum works so I made the best of my trip & vacuumed my car instead. Itiswhatitis

My car does not take as many showers as I do, but when she does, I make sure she gets a good scrub!…read more My car gets insanely dirty sometimes. I have been these express car washes and it's not totally clean and you feel like you have to turn around and go for a second round, you know what I mean? Safe to say, Xpress car wash does not make me feel like I'm heading on an edge! The payment process is easy, you just slide your shiny little card in and it'll give you the green light to go! As you drive in, I've notice that the drop down scrubbers really gave my car a good scrub! Soap and bubbles all over my car, just went she needs it most, mind you this is all from the bronze option! At the end of the wash, the dryers were BLOWs! Just what she needed to dry off, just like how I blow dry my hair after my shower haha. I love how you can to vacuum your car interior after, which was the cherry on top. It's the full package deal, all you have to do is drive in and do a little car spring cleaning. Thanks Xpress!

I come here to get all the work done on my vehicle. Service is always great. And prices are very…read morecompetitive. I trust Peter and his team do do all the maintenance on my vehicle. They are honest and won't suggest service you don't need.

Although I wasn't able to get my car fixed here, the owner did reach out to me personally to…read moreapologize and I was offered a solution I am satisfied with. As I said in my previous review, they ARE very kind people and I do think they are trustworthy. They definitely try their best to fix issues, just couldn't figure out what was causing the issue with my engine! respect to them

Super convenient and always available for $50. Was the car perfect? Yes, we get what we pay for…read more I get deep cleaning too but those take 3-6 hours and cost around $350 dollars. I mean I'll come back again for rapid and available service. I stopped by at 8AM on a Monday and I was out in less than 30 min.

I came today and asked for Diamond wash. $59.99)The guy suggested to get Hand Wax for a total of…read more$100. He was kind of pushy. I refused at first and after he asked me twice I said okay. Unfortunately, I got ripped off. My car didn't look like it was waxed. Hand wax usually takes about 1 hour or so. My car was finished in half an hour. I tried calling them today but nobody answered. A little piece of advice...Don't waste your money here. Go somewhere else. I wish yelp has an option of no stars!!

I have been coming to this car wash for a long time…read more I always had great experience with it. The full wash or the outside wash. The employees always provided great service. The detail that they put it into the wash was great. I will definitely come back.

Been coming here for years. It's a hit or a miss but most of the time you'll receive a decent…read moreservice. My most recent visit was afternoon on July 10th. The person working the front desk seemed like she was absolutely miserable and did not want to be working. Asked her for cash back so I can leave a tip for the workers washing the cars which I always do. After paying I noticed she didn't charge me for the cash back and when i asked why she didn't charge it she blamed it on me and said "you never confirmed you wanted it." When I specifically told her "that's fine, go ahead and charge it" She then proceeds to give the following customers in line major attitude. If you are working a customer service job but hate the job itself you should seriously find other employment. Don't make supporting customers pay for you being miserable. First time seeing this cashier here so maybe she's new? Regardless this is a decent spot to get your car washed they do really good jobs on leather treatments and they are fast all around.

This is my first time getting a car detailed and it was a great experience. My car was full of fur…read moreand odor from my dog but Mason worked his magic and made it so much better! Mason was extremely professional and so easy to communicate with. Highly recommend! Will definitely go back for his services in the future

Highly recommend if you ever need a detail / wash for your car! I'm now a fan of mobile detailing…read morefor the convenience and quality. Mason was super responsive over Yelp and text, with good check-ins ahead of his arrival and flexible. You don't need much to bring him over as his car has everything including a generator to keep it really self-sufficient and contained to work on wherever your car is. I had him over in the morning for the bronze package ($150) and that included a great exterior wash/wax plus vaccum of my interior. Very punctual. He did the proper job in asking of any need to knows before he started and even offered to remove some of my old decals if I wanted his help. Overall very efficient and highly pleased with his work. Would recommend for anyone looking for this type of service!