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8 years ago

Robert is one of the BEST. Knows his "stuff'", great follow up and you can tell that he loves his work.

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14 years ago

Best company for a van conversion. Norwood MA location. Best sales and service you will find in all of New England.

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MobilityWorks

MobilityWorks

(1 review)

If I could rate a zero I absolutely would. Purchased in 5/2022, for 80k, a 2020 Chrysler Pacifica…read moreWheelchair van to use for my quadriplegic child. Delivered with a light on indicating the rear safety sensor was not working. Robert, the salesperson, assured us that this was an oversight and we could call the office to have it repaired. We thought it was a simple issue (yet optional) that would need repair. Made an appointment only to be told they cant repair and needs to go to "dealership". Never told this was a critical issue. Entire electrical system blew in 9 months due to faulty wire. Called Mobility works and told that this was not their problem and wouldn't cover repairs or even assist with cost. Also called us liars as they "didnt have a record" of our service appointment. We brought to a Dodge/Chrysler dealer who finds numerous and dangerous issues: broken in half sway bar, leaking water pump, engine needs to be completely replaced(15k dollars alone). Thousands of dollars in repairs needed for this WHEELCHAIR van that was an astronomical price given all the issues. This is my primary car as well. Mobility works claimed no recalls (lies) and no accidents (lie). The sway bar had the incorrect bolt which indicated it was an attempted repair. How can you prey on such a vulnerable population? My child has been through so much. We financially can't afford these repairs. Please, please, please DO NOT USE this company. They do not stand by their cars and have predatory sales people who are clearly not concerned with disabled people, families or their saftey.

Ride-Away - mobilityequipment - Updated May 2026

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