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    First Chrysler Dodge Jeep Ram

    First Chrysler Dodge Jeep Ram

    (87 reviews)

    If I could give zero stars I would First Chrysler Dodge Jeep Ram - North Attleboro…read more If you're considering buying a vehicle from First Chrysler Dodge Jeep Ram in North Attleboro, I recommend reading reviews carefully first. This review is based on my personal experience. The sales process may feel fine initially, but in my experience, the real test is how things are handled after the purchase--and that's where my experience was very disappointing. I purchased my vehicle in December 2025 and was promised, in writing by the General Manager, that I would receive an extra key at cost. What should have been a straightforward process turned into months of delays and repeated follow-ups. I was asked to provide proof of this agreement four separate times, even though I had the original text message from the General Manager. In my experience, it was unnecessarily difficult to get the dealership to honor what had already been agreed to. When I went in to resolve the issue, I did not feel that my concerns were taken seriously. My interactions with both the service department and sales staff felt dismissive, and I left without confidence that the situation was being handled appropriately. Overall, my experience was that once the sale was completed, communication and follow-through were lacking. It took several months to finally receive the second key I had been promised. I had previously leased a Jeep from this dealership and returned expecting a better experience when purchasing. Unfortunately, that was not the case. Based on my experience, I would not return to this dealership. I encourage others to review feedback carefully before making a decision.

    This is the second time leasing a Ram from First. The first time went relatively smoothly. This…read moretime around, it kept getting worse and worse. We made an appointment in the morning with David Hamel. And when we booked said appointment, we stated we wanted to leave with a new truck same day and wanted this done as quickly as possible. I was told that wouldn't be a problem. We test drove the truck and things were going fine. We noticed some ants on the truck, but figured it was just from sitting on the lot. When it came to negotiations, there was a lot of back and forth, fine and expected. I basically had to push the paperwork along myself, asking what we could be doing to speed this along vs just staring at each other twiddling our thumbs. Numerous times David disappeared rather than work to finalize the sale. To this day I still don't have the registration for the truck I've now had for 3 weeks. The man in finance got us through very quickly and was pleasant to converse with. He was the best part of the experience. During this time David told us the truck was getting cleaned and would be ready at 2pm, so we decided to go to lunch to kill time. Back from lunch, we are waiting for our truck. While we waited I asked if I could test drive another vehicle as we were in the market for an SUV as well. David said yes over text but when he came back from wherever he went, he said no. At 4pm David tells us that our truck is getting cleaned now. Another hour goes by, my husband goes and tells him to just give us the truck and we're tired of waiting. He refuses and says it's almost done. At 5:30, we finally get our "clean" truck. The truck was rinsed off at best and looked the same as when we test drove it, but with more ants. When we drove off, insulation came flying out of the left corner of the dash, and now air comes into the cabin making an annoying noise going over 50mph. Turns out there was an ant nest in the truck. How did that not get addressed when getting cleaned? Either way we were so irritated with the whole experience, we dealt with the ants ourselves. We had no intention of writing a poor review, as even though these issues made for a poor experience, we ultimately like our truck. However, after the countless attempts from the dealership asking us to fill out a survey, we did. We were honest with our experience with David. Rather than attempting to resolve any of the issues we experienced or at least offer an apology, I received this text from David (attached). This review serves as a warning to future First customers, as well as to warn First how this salesman speaks to an already unhappy customer.

    Village Auto Sales - Grabd caravan

    Village Auto Sales

    (22 reviews)

    Nice, friendly, no pressure. Gerry walked me through the process, even connected me to a local…read morecredit union for the best rates. I asked for pictures of the under carriage and frame, he did one better by putting it up on a lift so I could do a full inspection. Service like that makes me want to tell everyone.

    Let me start this review by stating that for nearly 50 years there is NOTHING I have hated more…read morethan shopping for and purchasing a new vehicle. HOWEVER, this was my BEST experience ever. I began by researching and deciding what kind of vehicle we wanted and about what we wanted to spend and started searching online. Through CARS.COM we located a perfect match about an hour away at 123 Village Auto Sales and called to make sure it was still available before driving that far. When we called Gerry answered the phone and when we told him which car we were interested in and where we would be coming from he told it was available and went on to inform us not only all the great things about this vehicle but also the several issues with it because it didn't want us driving down if the issues were going to be a problem. This was a pleasant surprise compared to what I have dealt with in the past - auto salesmen doing everything just to get you to their lot. We drove down immediately after the car and loved the vehicle - it was everything he told us. Gerry guided us to a bank that would finance the vehicle and walked us through the process. He insisted we tell him any concerns we had so he could get the vehicle ready while took care of our end and we wrapped everything up in a few days. We love out 2015 Subaru Forester. We have had it for about five months now and have had absolutely no issues with it NOR have we found anything that we weren't fully made aware of by Gerry. I would strongly recommend Gerry and his team at 123 Village Auto Sales and we will be returning the next time we are looking.

    MobilityWorks - mobilityequipment - Updated May 2026

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