I had a time sensitive situation that required two cars to be towed. Within 1.5 hours City Wide…read moreTowing sent a truck out and had the first car loaded within 20 minutes and delivered within 30. We then proceeded to load the second, and the entire transaction was completed inside of an hour. The driver was professional and extremely helpful. His dispatcher was friendly and did exactly what he said he'd do. The price was lower than what I expected as well. I just want to say thank you to City Wide Towing for taking care of me in such a fast and professional manner. It's rare these days. Thank you City Wide Towing!

Highly recommend!! Rick was my savior the other night. He came to help me with my car a couple…read morenights ago when my car stalled out on 35 as I was heading home to Dallas. I called multiple other companies and no one else was available quickly or at all (this was a Sunday night). I called his service - City Wide Towing - and immediately got ahold of Rick. Rick was polite, professional, and got to me in ten minutes. His tow rate the lowest of the couple options I had (and between the two, he was the only one free to meet me ASAP). I thought my car was needing to be towed (it had failed during the multiple attempts to jump it with jumper cables), so the only conclusion I could think of was a dead battery. When Rick arrived, I was in an upset and nervous state after being by myself on the side of the road, with night time approaching, and after having fumbled through other failed options. Rick was extremely reassuring and helpful - he was patient with me as I explained my situation, and he asked if he could attempt to jumpstart it himself. Voila! (My car battery is in a really weird place and very difficult to attach cables to). Even if my situation would have necessitated a tow, I still would have felt very comfortable working with Rick. I'm so, so grateful to Rick and his business.

Worst tow service !!!!!!!!!!!! Unprofessional and rude ! Don't waste your time ! If you are in the…read moreservice industry you need to learn how to talk to people . He was towing my car from me having an accident and had the audacity to stop by the food store first before coming to me , like why would you dispatch someone to a job site and they make a stop at el rancho?? I had his location since he was already dispatched . When I mentioned this to him , he said with an attitude "so what " the whole time he was very rude saying that " I'm not paid enough for this " "isn't insurance not gonna pay for the car " such statements ! His wife is his dispatcher and she's just as guilty and not helpful ! Worst experience! I was already sad about my car and what I've been through he just made it worse

I was stranded unexpectedly as it normally does not happen with warning! Luckily Tow knights was…read moreright honest choice. Really thankful to these guys to help Me out with very reasonable rates! My tow guy went above his duties to tow my car and brought it to safety.

I was on a road trip and got a flat an hour south of Dallas. Statefarm dispatched them to me and…read morethe driver got there within the time frame, called to let me know he was on the way and was super friendly when loading my car and transporting me and my dog. I had a wonderful experience even though getting a flat is always a bummer. They did a great job and I felt safe as well. Thanks again

Poor service, unprofessional, disrespectful Male dispatch mgr. 6 hours wait w/NO service provided,…read moreunethical business practice. Context of incident dated July 2nd, 2026. Allstate assigned my tow request placed 7/2/2026 @10:35am CST, to TP Wrecker Service (AKA: Tow Pro Wrecker service phone number 972-938-3221). Pick up of vehicle located at CO-PART located 1701 E Belt Line Rd Wilmer, TX, is 21 miles from tow Pro Wrecker. By 11:20 am CST, I was on the phone with TP wrecker paying my out-of-pocket portion of $104.17 which was in addition to the$120.00 that Allstate was paying via PO#1061594085. The vehicle needed to be picked up prior to 4pm as Co-Part closes at 4:30pm. I followed up with TP wrecker service a total of 5 times from 11:20am all the way to 4pm to asked on arrival time & assigned driver. Every time I spoke to a different lady dispatcher which would say that they did not have an assigned driver, and that they understood timeline. I also advise on every follow up call that there is a per diem cost from Co-Part if it was not picked up by end of day July 2nd. Driver was not assigned until 4pm, arrived at closed location at 4:41pm, car was NOT picked up. What makes this egregious, is that today July 3rd I called requesting to speak to dispatch mgr. a male got on phone extremely unprofessional & condescending. When I asked for his name, he said while on loudspeaker," my name is none of your F***king business!" and hung up on me. I called back and asked for my refund on portion I paid out of pocket, response was "you'll get it sometime within a few days and hung up! Co-Part is closed due to holiday; I will incur per day cost. They took my copay & Allstate payment. Was treated horribly, 6 hours wait w/NO service rendered, is unacceptable. Not ethical way of doing business, unacceptable wait time, not a way to treat customers and cheat system. I hope that registered owner Danny Girard wasn't the rude male on the phone. Notification to Allstate has been done.

This tow service is horrible! They are contracted bye Geico and my RV needed to be towed and Geico…read morecalled them to pick it up and they never showed. When I called I ask them if they were coming to pick it up and he (the owner) said "no" then hung up on me! DO NOT USE THIS HORRIBLE RUDE COMPANY!!!!

Their report for their failed attempt of towing my vehicle f***ed me over for any kind of…read morereimbursement. Don't go with them, listen to the reviews. If your ins chooses them, then decline and go with someone else. not worth your time or money

This company was very timely and efficient. The cost was reasonable and the individual assisting…read morewent above and beyond to ensure my vehicle was delivered safely to my apartment.

I just want to say how grateful I am for a kind receptionist/operator/angel - whatever you want to…read morecall her. After calling roadside assistance who told me I just needed a tow, then 15 towing companies who didn't answer or said they couldn't come, I - a young woman alone in a sketchy part of town - was sobbing. I called Frank's, and Cory answered and was so incredibly kind, understanding, and comforting as I was frustrated and distressed. She said she would send someone right away, less than 20 minutes. I ended up having a friend able to come and help and didn't end up needing a tow. But I cannot express how much her kindness effected and comforted me. Customer service was 10/10. Thank you Cory, and Frank's.

Well my husband ran into Frank the other day he expressed some hard feelings over my last review.My…read morehusband said make it right Frank you stole from her and took money I couldn't afford to pay for a vehicle wed never be able to drive.He must not have been that affected by my yelp because I'm still out the $1500.00

My car was towed to the Dallas auto pound. It had not been driven for 2 years so the battery was…read moredead. Hence, I could not retrieve it by myself. VC Towing (across the street from the pound) provided excellent customer service. They proposed a few different options and we wound up selling the car to them as-is. Ask for Carlos!

I highly recommend VC towing. I was in need of a tow and he got to me supper quick hooked my car up…read moreand was at the tire shop in less then 30 mins. Very honest and dependable.

I passed one of their wreckers by using right hand lane on old seagoville road and apparently…read moredriver took offense for me doing so, at next 4 stop signs he never hit his brakes and instead got close enough when I did stop at the signs he deliberately tried to take my passenger mirror off by getting close to my car, at last stop sign #5 he stopped his wrecker and proceeded to get out cursing me all the while, I did report incident to police for road rage aggression, driver was a heavy set Hispanic male. Hey folks it's your disgression whether you ever use this company or not but as for me hell no! He is a dangerous driver, I mean I and other drivers were extremely fortunate that cross traffic was able to avoid him, the guy just didn't care who he endangered in balch springs tx. Good note: I was able to finally get away from him at 5th stop safely on the other hand beware of Aguilar towing services!!!

My husband got stranded today, and they went to his rescue after 20 minutes of him calling!!…read more Martin picked my husband up, and he was friendly and really fast. The price for this gig was reasonable, only $85! Definitely will be using Aguilar Towing again!!