Got an amazing tattoo from Gabby. Very well organized went over everything at least twice to make…read moresure I was happy with the design and placement. Will definitely be going back for more work. Gabby was very knowledgeable and was fun chatting and watching her work. Very reasonably priced for quality work.

These guys are amazing and I've only been in for a consult !! I'll update this review in approx two…read moreweeks when I receive my new piece from Chris. But this place has impressed me beyond words, super friendly and humble staff who make you feel welcome and right at home ! Chris took his time with me, we spent upwards of an hour brainstorming how to cover up a pre existing tattoo from a shop that doesn't exist anymore. After multiple apologies from me about taking up so much of his time, he stopped me and told me "don't apologize, this is exactly what I'm here for !" I LOVE that attitude and can not wait to go back in two weeks to receive some nice artwork !! I highly recommend giving these guys a look !! Update: Received my tattoo tonight, by Chris Kelly. One more session to go !And let me tell you guys something, dead serious, you will not find a better tattoo shop in North Carolina. These guys are absolute professionals, and super friendly, they make you feel like an old friend the moment you walk in. The attention to quality and detail is through the roof, I've been tattooed quite a few times now, and have never encountered as good of an experience as I encountered tonight. I HIGHLY recommend, and if it were possible to rate higher, I absolutely would in a second. The shop is super clean and tidy even to the smallest detail, even the mop bucket had a place !!! Once again, I urge you to go to Heart And Hammer for anything ink related.

The piercer was incredibly helpful in my jestrum (a piercing requiring exquisite perfection), moved…read moreswiftly in ensuring the least amount of pain possible, the atmosphere was so relaxing and the receptionist was so sweet and understanding. I don't get why anybody would have an issue with this place, good people and work! And I paid 51 for the full piercing including jewelry.

This establishment took advantage of my elderly mother who didn't know the cost of a tattoo. She…read morewent in to get an empowering tattoo that said " I am enough" on her clavicle and was charged $250. If I could give ZERO stars I would. I would NEVER recommend this predatory establishment to anyone.

I had my first and only tattoo done here back in 2021. Absolutely horrific. I'm actively looking to…read moreget it removed, so that's fun! For comparison, I've included the photo of what I asked for and then what it looks like now. It's looked this bad since the beginning, not just because it's been 3 years. I wish I remembered the guys name that did it, but I just know it was a guy at this tattoo shop. A day or 2 after receiving the tattoo, it began fading already. I reached out to the guy and he said to come back and he'd fill it. It turned out even worse. It's crooked and not anything like I asked for. In 10 years this tattoo will just be one blob of ink on my wrist. I'll have it removed before that happens, though. My advice - absolutely do not get a tattoo done here. I trusted the high reviews of this shop. Definitely a massive disappointment!

Jae is amazing! Made me feel welcome and relaxed. Fabulous lil' studio. Great music and awesome…read moreart. Would recommend to all & I would go back again for sure.

BEWARE ladies!!!! ...this is to any female that goes to Jonny X, currently working out of Valhalla…read moretattoo shop. I went to Jonny for a few tattoos, all completed on the same day...with the initial intent to return cause I had been looking for an artist since I moved here to NC. Aside from feeling the entire time I was there like he was hitting on me...before starting my last tattoo he asked me out; which I declined. I should have just left after he asked but still sat for my final tattoo...after declining, his demeanor completely changed. He was clearly irritated with me, which made me extremely uncomfortable and feeling unsafe. Long story short, as a result of declining, he intentionally messed up on my last tattoo. It's absolutely terrible!!!! Thanks to this asshole I now have a permanent reminder on my body of this situation; a fucked up tattoo. In this town, I unfortunately am not the only female who has had this same/similar experience with Jonny X. If you are a female that still decides to go to him, I wouldn't go alone.

I had a terrible experience with this tattoo shop. I paid a $100 deposit via Venmo to Dicie…read moreEsparza. When I called to confirm the appointment (almost three weeks ahead) they had the wrong date and refused to reschedule. They also refused to refund my deposit. Dicie put a rude man (who was seemingly under the influence) on the phone who screamed "BYE" at me repeatedly and hung up.They ignored all my calls and emails after that. All I wanted was to reschedule my appointment. Avoid this place unless you want to be scammed and treated poorly.

100 STARS Ken is amazing, brilliant, talented, artistic,…read moreprofessional, receptive, personable... the list goes on. He has tattooed, both myself and my husband. Our tattoos could not be more different, in size concept and style, but both are completely perfect and beautiful pieces of art. He can do it all!!! I came to Ken with a hot mess of halfway thought out ideas and he was able to patiently and kindly pluck right out of my "oh squirrel" brain exactly what I wanted and executed it to perfection! My husband and I both are already discussing our next pieces that we will undoubtedly be going to Ken for. I could not be happier with the experience or the art!!!!

OMG, Ken is amazing! He is so talented and kind and gives you plenty of time to make sure your…read moredesign is exactly what you want. I have to say my first tat experience was overall positive thanks to Ken's skilled hands and wonderful demeanor (plus, he's cute as a button). This was my first tattoo at 74 yo and Ken's first opossum! We were both pleased!! I LOVE, LOVE, LOVE my tattoo!! Thanks so much, Ken.

This is my *second* awesome experience with this shop and I'm always blown away by the results!…read moreCame in as a walk-in for a repiercing (not originally done by them) and I waited maybe 5 minutes and we were done in 20! I was allowed to bring a guest this time, which helped my anxiety a lot. There's an ATM for withdrawals/tips and the waiting room is cozy and nicely kept and they have a guest bathroom. Justin helped me out with the entire process from start to finish, was knowledgeable about his craft and made me feel super comfortable during what would be an otherwise unpleasant piercing process. Thank you

Completely professional and a wonderful result. Great experience from design to pricing. Highly…read morerecommended.

For future potential clients, this business will take your deposit, cancel on you and refuse to…read morerefund the deposit. The manager was very rude when inquired on my son'a behalf after they canceled his appointment last minute and refused to refund the deposit. Customer service is not a priority.

Christina got back with me, we both got our tattoos touched up. I really appreciate it a ton…read more See pics of touchups added !

So, the piercer screwed up my daughter's piercings. Didn't use the correct LENGTH bars for her…read moresnake bites to start with. THEN when we called, the piercer is out of town (mind you, she said if something happens come back Tuesday, during the piercing process) so she's not available. The lady that answered gave attitude instead of trying to handle this situation professionally. DO NOT GO HERE FOR PIERCINGS! The young lady is new at it, and I get mistakes happen, it my daughter has 1 out of 2 that cost $120! The swelling on the SMALLEST bars, stripped the threads and her post fell out. UNACCEPTABLE TO SAY THE LEAST. As I see it, they owe my daughter a redo in 2 months, this was her sweet 16 present and it's ruined. OR a refund for the avoidable mess they caused and now won't fix. UPDATE: Took her to a better piercer with more experience. Found out her one surviving piercing is crooked as hell (45 degree angle) and looks like it was a total loss on the whole experience. Turns out they use cheap jewelry from Amazon as well! This entire experience has sucked, which is sad because the young lady was super nice and patient with my daughter. She needs more training obviously. We need a refund, both piercings had to be removed to heal properly. $120 for neither piercing to have worked out. My wife will be in touch about the refund

Service Was Great With Quality Work Hands Down , My Wife Had Her Nipples Pierced , Everyone Made Us…read moreFeel Comfortable And Welcome

I am so disgusted with the outcome of my tattoo and my experience at this bully of a shop…read more I made two separate three-hour round trips, expecting beautiful results based on the artist's portfolio. I wasn't healing correctly after my first session and emailed my concerns with pictures but was given a generic response. I eventually ended up going to urgent care to be treated for inflammation. Even with pictures they never admitted it had been overworked. I was contemplating whether to find another artist to complete the initial work, which presented some challenges. However, I returned to the original artist some time later and wrote the reaction off as a consequence of new ink going over the old ink, or maybe a reaction to the short lived sani skin application. NO ONE IN THIS SHOP EVEN BREATHED A WORD THAT MY SKIN HAD BEEN OVERWORKED. Since the last session, every artist I've gone to for a consult told me that the area was definitely overworked and not my fault. The quality of the work is just ok, but as of right now the look is not cohesive. I hope to find a skilled artist who is even willing try to fix this. I did question whether or not he was taking longer to charge more. If I had returned, I would have paid over 5k total. I also spoke with the manager, Jo in person. I was in tears, explaining how unhappy I was so far, especially since I had already put so much time and money into it. She said she understood my concerns with stone face, condescension and passive aggressiveness. No apology, no offer to refund a portion or pay to have someone else finish it. Just silence and the hope I would disappear. Jo then proceeds to give me unsolicited "advice" regarding how she makes her own life decisions in a very childlike way. This is what happens when people are comfortable making assumptions about you. Thankfully, I don't take the opinions of someone who was excited about a 3 day stay in hotel by herself seriously (a story time I didnt ask her for). I realized she wasn't really listening to hear me. Jo said that Grimm has won awards etc.. none of that matters if you destroy someones skin. She was just countering me in an effort to dismiss my concerns. I urge people to seek artist that know how to work skin of different tones and textures. Brown skin doesnt mean go harder with the needle to do a cover. This establishment took my money and but did not deliver. They are unethical and Grimm appears to be MAGA. SUPER UMCOMFORTABLE for me. I told him I don't respect his lord and savior. If I had known beforehand, I would would never have let him tattoo me. Full stop. Overall, I gather that if you're happy with your experience all is well. I expressed dissatisfaction with legitimate, serious concerns and they made it my problem. As if I tatooed myself. I'm sure other factors were involved but they'll never admit it. Not publicly anyway. * warning graphic photos Update: I've had several consults to fix this mess and they all could not believe I paid $3600 and wasted 16 hours. All of my consults pretty much had the same opinion that my skin had been overworked and definitely overpaid for what was completed. Jo also told me that she would find out the brand of ink that was used and send me the template of the art that Grim used. To date I have not received either. I find that very petty and unprofessional of adults that run a business. But, how you do one thing is how you do everything. My skin is permanently scarred and I PAID for it. I could have gone to a master artist and had half my body done for that amount. If you are melanated please be careful...find an artist who actually works on clients of various skin colors and displays it. If you have soft, supple skin, be cautious... If you have the skin of a leather back turtle or genuinely just a slimeball this might be your place.

Got an appointment the next day, the work was amazing, atmosphere is so nice and welcoming, and…read moregave the best pricing for the best quality work around. 10 out of 10. Will always come here or recommend to anyone wanting some tattoo work done.

My mom and I went to get facial piercings, and the piercer's name was Justin, and he was great to…read moretalk with! The piercing process was very easy, as we just did walk-in. The wait was very short, and overall the building has a really cool vibe.

I got my first tattoo, Jet was my artist. Awesome experience. He walked me patiently thru the…read moreprocess, step by step, gave me several expert options regarding the tattoo I wanted. Not painful at all. Excellent experience and thrilled with the result. Highly recommend!