great service was on time thats a plus with any business these days thanks for the backflo testread more

DO NOT go to this company. They charged us 300 dollars when we called them because our toilet…read morewouldn't flush and they didn't fix the issue. They left after taking our money and we still couldn't use our toilet. I do not recommend them.

Our well pump had been giving us problems for several months. It had been in the well for close to…read more30 years. They ran a quick test, replaced the pump and had everything back up and running within an hour and a half. I found their service fast, reliable, and very reasonable price wise. Would highly recommend them. John M. Bettsville, Oh.

J. A. Renovations responded to our request for an estimate for repairs to our kitchen sink. They…read morescheduled an appointment, but they did not attend. We have not received any communication from them to explain their absence or offer to reschedule an appointment to provide us with an estimate. In my opinion, their failure to attend the appointment or provide an explanation for their absence was highly unprofessional.

James has been excellent in workmanship. I've hired them for multiple jobs - water heaters,…read moreflooring, etc. I have never felt ripped off by pricing, and jobs are given realistic timelines. I will continue to work with them!

I have never been so disappointed with a service. The office provided the technician with incorrect…read moreinformation regarding the job despite a lengthy explanation of the problem. The technician was unfriendly And did not communicate details of anything. He stated he had to make a call due to incorrect information then Sat in truck in drive for about 15 minutes then drove away without saying a word to anyone about anything. Left me totally in the dark. Will never recommend your service.

I called in and they had Thane there within a few hours even though it wasn't an emergency. He…read morediagnosed the problem in a professional matter and the problem was fixed within an hour at a most reasonable cost. Will use again if needed. Super!

My central air went out, and I called them for service, I was not a customer then, but they were…read morethere before the end of the day, and it was fixed the next morning. Within a few weeks. My hot water tank went out, I called them, they came again hours later, and replaced my hot water tank. With the wonderful service I received on these issues, I had them install me a new furnace and central air. Men inside outside, and about eight hours they were out, couldn't be happier with my new Lenox equipment. Courteous, great service, good people, A+ plus plus. Customer forever now!

I have used Kozik for many years and recommend them to my friends they are always prompt and come…read morein and get the job done . we had an emergency at my Mom's house and they came right away many years ago we had a major problem and Kozik was there right away and fixed the problem and did not leave until it was right I will always use Kozik

When it rains it pours. Why do things break down during tax season when despite promises, I owe…read more Anyway the first thing to go out unexpectedly was the grinder pump. Discovered that when I took a bath and ran the dishwasher only to see brown ( not that kind) water coming up from the basement drain. Fox came out the next day and fixed that problem. Next, our Lowe's water softener stopped working after 20 years. I am research oriented so I had a few possibilities from carefully reading through reputable ratings. The Lowe's Whirlpool is good enough to outlive me but Fox's one is much much better and will definitely outlive me. Lowe's does not install but recommends plumbers. So again, I am researching, knowing that these plumbers are independent from Lowes and that bothers me. My neighbor is a plumber but he overcharges and isnt very good. Lowe's recommended plumbers have consistently low ratings in areas that are concerning. I don't expect perfect reviews because anyone in business is bound to have a few dissatisfied customers. So Lowe's is out. I need a good plumber. FOX is consistently recommended by those in the know. I felt Jeff, who took care of both problems, gave us good recommendations for our home and our usage. I decided for the slight difference in price to go to the larger unit. I am sure I paid more than I would have at Lowes with installation. But I have better product. FOX did not quote the unit separate from the labor. My understanding is most of the cost of a water softener is the installation. I have peace of mind that our water softener was correctly installed by a company that will remain in business and should something go wrong they will make it right.

I selected a 1 star rating because of the customer service when you call. The lady answering the…read morephone is very very rude and immediately gets attitude. The guys who fixed our boilers were GREAT!! But sadly, we will be going with another company because of this ladies attitude. They really should think about replacing her before they lose more customers!

Trent Jones was my technician and he is highly qualified if I do say so he was prompt courteous…read moreefficient. He did extensive electrical upgrading to my house and I'm very pleased with the results thank you so much. For the work I had done I thought the cost was very reasonable and very glad I selected Mr Electric to do my repairs.

The representative who came here was professional, knowledgeable and did a thorough job looking at…read moremy requirements. The quote I was given was $2000 more than the other two professional quotes I received.

They finally refunded my money. So, I'll give them 3 stars for the completed work. Not everyone can…read morewait around for months to have overpayments returned. I understand that contractors are busy, and I appreciate being reimbursed. I hope things are handled in a more timely manner for customers in the future.