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    Rick Caty's Custom Drapery Services

    4.9 (10 reviews)
    Closed • 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Ripple fold linen drapes on ceiling track.

    Rick did an incredible job! We wanted a sleek/clean look and he nailed it. Highly recommend him. His prices are very competitive. We are so happy we went with him.

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    I have only positive things to say about Sunburst Shutters. My experience with them was 10/10! To…read morestart, Kelsy, one of the sales reps for the company is the sweetest most amazing person. I appreciate how patient and helpful she was every step of the way during the process of choosing our shutters and shades. As someone who can go back and forth when making such an important decision as the shades for your home Kelsy was so sweet and patient with me through it all even when I changed my mind on a few things along the way. She also is extremely knowledgeable about the products offered through Sunburst and gave great advice on what would compliment my home. The installation process was easy and we are so happy with the final result. Thank you so much for everything Sunburst and I will definitely be sure to refer you guys to anyone I know looking for new shades and shutters in the future!

    There's a very good reason they have almost a perfect 5 star rating…read more The girl (sorry, I don't remember anyone's names) that came for the measurements and quote was fantastic. Everything that arrived was measured perfectly. The price and quality are both very good for shutters and blinds. The composite plastic style shutters we got are *solid*. No need to spend extra for wood anymore, IMO. The guys who came to install them showed up promptly, did an excellent job and were very friendly; and did the whole house with downstairs shutters in just under 2 1/2hrs. Could not have had a better experience.

    Excellent Blinds and Shutters - Shutter

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    I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

    Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.

    Rick Caty's Custom Drapery Services - blinds - Updated September 2026

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