An absolute nightmare. I strongly advise anyone against using Dr Bovee. She is just terrible…read more I went to community health today to get a referral to an orthopedic surgeon and a refill on pain meds for my ankle which has collapsed and needs surgery. The provider prescribed me 30 pills to get me thru the following days until I met with a specialist. 1-2 pills every 2-4 hours as needed. This was on a Friday. The provider said she's electronically send the prescription to my pharmacy and it would be waiting for me. When I called the pharmacy to make sure my order was there they said they'd never received it. I called the community health office and they we closed but the switchboard operator said they had an on call doc they could transfer me to. That was Dr Bovee. I explained my situation to Dr Bovee and she was able to locate my file from my appointment and see that my prescription had slipped thru the cracks due to their new system. Dr Bovee told me that she was only going to approve half of my prescription without reason. I told her that is unacceptable because that wouldn't be enough medicine to get thru the weekend and I'd have to visit and ER or an urgent care clinic to get refilled. I wanted the full prescription, duh. Going to and from doctors appointments is a massive hassle because I can't walk. Dr Bovee told me that half my prescription was plenty, she hadn't asked a single question about my condition. I told her that the pain was F-ing excruciating and I didn't want to get stuck without anything to manage the pain. She told me that she was making a note in my file that I used the F word and that she is no longer authorizing my prescription and if I wanted it I would have to go to the ER. You cannot make this up. This doctor decided that since I used the F word to describe excruciating pain that i was no longer entitled to any pain meds. I had an in person appointment a few hours earlier with a doc who deemed it necessary for me to have a prescription to manage the pain. Community health dropped the ball by not getting my prescription to the pharmacy. Oh well, mistakes happen. Dr Bovee took it upon herself to deny me meds that we're prescribed a few hours earlier by someone else because she didn't like that I used the F word. I thought doctors were supposed to help people. This lady is an absolute joke and I'll be talking to the Washington state medical board on Monday.

I went to see Dr. Bovee and couldn't be more dissatisfied. She was late, not sympathetic, and…read moretotally wasted my time. I am shocked at her level of incompetence. I had to go to another provider who was also shocked at the incompetence of Bovee. I am surprised she is allowed to practice medicine.

Before Amazon took over this clinic it was very good, especially under Iora. After Amazon took over…read morethe clinic has degraded into Amazon barely providing health care to seniors. One indication of Amazon throwing seniors into the waste basket after getting their Medicare money has been the disgusting website for the Shoreline clinic. I've done a thorough review here: https://customernonservice.com/2025/03/07/is-amazon-one-medical-less-painful/ After numerous reports to One Medical and Amazon of inaccurate bus information (saying they could take a bus that stopped 3.7 miles closest and the other did not exit) over at least 6 months, Amazon did nothing. One of these reports was to Andy Jassy, CEO of Amazon. No response. No action. If Amazon and One Medical don't care enough about their public facing content, then that is a serious reflection that Amazon management is not committed to quality health care. For a long time the button for Patient Portal went to a 404 page. The call center staff in AZ are worthless. After 3 reports of inaccurate information on the clinic's website NO action, No corrections. Other communications to the AZ office have been unanswered. Each time I go in there as a patient there is a fresh set of faces. The inability to keep staff consistency must say something about the way Amazon treats staff. This in turn degrades patient care. There used to be full-time MDs in the clinic. Now, as of July 10, 2025, there are none -- according to the clinic manager. The nurse practitioner that was on the website is gone, reason unknown. When in the clinic in the first half of 2025 for a nasty, relentless cough, the nurse practitioner asked another staff member for a COVID test kit. The staff member came back and said there weren't any on site. The bottom line seems to be this: As long as Amazon gets Medicare money, all is fine and patient treatment is, well, an inconvenience and afterthought with token gestures.

My primary care provider(PCP) and mental therapist practice at this facility and I feel as though I…read morehave received Excellent care from my medical team there. I feel welcomed And heard as the treatment I have received has Always "cured"/resolved the reason for my visit. I would highly recommend their services to anyone seeking medical care.

Dr. Paik was amazing. It's been a few years since I've had a physical and she was able to answer…read moreall of the questions I've been compiling, like "why does it seem like I wake up with more phlegm than the boyfriend ever seems to have even when he's sick?" She was great, eased all of my fears, and even gave me restaurant suggestions for my upcoming trip to Chicago. It doesn't get any better than that! As it had been a few years since my last physical, she ordered the typical gauntlet of blood tests and shots that I needed. About a week after my appointment, I received a note from her in the mail explaining my test results and a prescription for my vitamin D deficiency (thank you Seattle sunshine for that one!) and explaining why it was important that I begin this regimen. I really appreciated it, and I'm really happy to have found a doctor in Seattle that I feel comfortable with and confident in taking care of me.

This review is long overdue. Doctors don't get any better than this. I have been seeing Dr. Paik…read morefor years and was reminded today as to why I love her. She gives you time to talk through everything on your mind and is so incredibly intelligent. A+++

The brilliant Dr. Verrilli was my primary care physician for over 20 years--not in Shoreline for…read moremost of the time though. He was at Minor and James in Seattle for a good long while before a shakeup at Swedish caused many of the best doctors to seek other options. Dr. Verrilli helped me with every imaginable problem, from car accident injuries, to the pneumonia I got annually for the last decade of my teaching career, and when necessary, he also sent me to some outstanding specialists. But the thing I credit him with most of all was diagnosing and developing a plan when my husband showed up in his office in March 2004 complaining of stomach pains and weight loss. Some guys would've handed him a few antacids and sent him on home, but Dr. Verrilli ordered blood work,endoscopy, colonoscopy all stat. Sure enough, it turned out to be stomach cancer. It was a rough period, but my guy recovered because of the attention he gave to my spouse's case and the diligence with which he checked in on him in the hospital, even though we had the oncologist (best in the city, again thanks to Dr. V), the surgeon, and a host of others. When the ball got dropped at one point by hospital staff that hadn't started an IV after several hours, Dr. Verrilli raised holy hell (fairly politely) and made sure treatment was provided promptly and correctly. I genuinely think we owe my husband's life to this talented, caring physician. Things to know: on your first visit, he's going to whip through a list of routine but necessary questions. He does this quickly, not because he has no patience, but because he wants it out of the way so that most of your appointment time can be used for whatever it is you came in for. When in doubt, he orders tests. He explains everything, and if you miss something, ask and he'll explain it again, differently if necessary. He works fast while he's in there with you, and that's why you are getting seen promptly, or very close to it. He wants to deal with your concern within your allotted time so that the person after you gets seen promptly, too. He is almost the only doctor out of the dozens I have seen in my many years in Seattle that will apologize if you have had to sit for an unplanned ten minutes waiting for him to come in and examine you. The guy has integrity. During times when one or the other of us was pretty sick but not hospitalized, he would either have someone on his staff call to check on us at home, or he would pick up the phone and do it himself. We would still be seeing Dr. V, even though it now means a drive from South Seattle clear up to freaking Shoreline, but our employment changed and now we have to use Kaiser Permanente doctors, which Dr. Verrilli is not. But you just cannot find a more conscientious and knowledgeable doctor anywhere. Highly recommended.

I reviewed Dr. Verrilli's extensive qualifications, peer reviews, and also the yelp review and…read moredecided I really needed somebody to do the heavy lifting for me as my primary care physician. I found Dr. Verrilli to be focused, good-natured, and off-the-chart smart. With all that experience barreling down the track, my health has been improving daily. So what's not to like?

There are doctors... And there are those who are more than…read moredoctors. Dr. Gallanis is more than a doctor..... For years he listens, asks questions, ponders and has answers. Dr. Gallanis's vision of a patient's long term health is obvious as you speak to him and his ability to connect with a patient is an example to all. Someday he will retire... There will be no replacement. Highly recommend.

I'll second the above review. I saw Dr. Gallanis years ago at PolyClinic. When he moved into an…read moreoffice in North Seattle on his own, I followed him there. He's an excellent internist, looking at all of the components of keeping you healthy. And he's compassionate, funny and interesting. His one staff member is great too - she always calls back right away and really helps keep the doctor organized. If you're looking for a personalized, small doctor's office offering top treatment, look no further.

I have three girls and all three see Dr. Eric Chrisinger at NW Peds and we are more than happy with…read morethe clinic all together. All the nurses and doctors are more than friendly, there is never a problem having to see someone if needed, if our doctor isn't in we see one of the partners who is just as great. I was particularly worried during the massive rush for H1N1 Flu shots, but we had no problem getting on lists and being communicated with as far as when we would be able to get ours. LOVE LOVE LOVE them. We moved to Lynnwood and didn't even consider finding someone close to us...the trek is worth it. =)

I first met Dr. Rhonda Levitt over a decade ago, when my then-newborn son was in the process of…read morebeing rushed to Children's for tests. She was on call that day, or something, and was the only medical professional who noticed how freaked out I was, and asked me how I was doing. I took note of that. When she left that clinic, I followed her to her new practice, Northwest Pediatrics. She's cared for my kids for 13 years. She has a kind but common-sense approach to pediatrics, and takes far more time talking to me -- and my now-voluble teenaged son -- than she strictly has to. As he's grown, she's been just as focused on his intellectual, emotional and social development as on his physical complaints.

Paula Denevan was a fantastic surgeon. I was diagnosed with gallstones and was referred to her as…read moresomeone that is very experienced in laparoscopic gallbladder surgery. She talked to me about all my options, including the non surgical ones, and a few weeks and a few more gallbladder attacks later, I opted to go ahead and get the surgery done with her. The surgery went perfectly, she even managed to get an escaped gallstone cleared from my bile duct during the surgery which I was really happy about since it made it so that I didn't have to have another surgery. Post surgery, she was also great. I had a check up appointment a week later and she made sure that everything was ok, and it was. I also really liked that whenever I had a blood test done she would call me personally with the results, usually the same day but never more than 1-2 days later.

Dr. Denevan is an experienced and personable surgeon. She spent time getting to know me and…read morelearning about my concerns. She readily told me about her experience doing surgeries similar to and identical to mine. My surgery had no complications. Her follow-up care has been effective and caring as well. She is skilled at providing education on what to expect and what to report to her. The support staff in her office and in the surgery and post-surgery areas are also supportive. I would highly recommend her to anyone needing surgeries that she specializes in.

Dr. Kim is the best endocrinologist I have had so far and that makes her the third endocrinologist…read moreI have met with. She really listened to my unusual endocrinological needs and found a program that works for me! I cannot stress enough how grateful i am to have her in my team of doctors!

My initial impressions of Dr. Kim was that she seemed very nice and genuine about helping to treat…read moremy condition. During my first visit, she sat down and tried to explain how the thyroid works and etc. However, upon my following visits, she appeared rushed and didn't bother to spend the time with me. In fact, I felt rushed and didn't have the opportunity to ask her the questions that I wanted to ask. On other follow up visits, she would just give me lab results without bothering to check anything else. She basically read verbatim the lab results. These visits were probably less than 7 minutes, in terms of check up time. I was frustrated because she could have just called or emailed me the results but instead asked me to come in so that I would be billed the hundreds of dollars for seeing her for less than 7 minutes. Also, it seemed inefficient and a waste of time. I also asked her to write me a doctor's note to explain to my employers about my condition. Her letter was super ambiguous and basically said nothing. I understand that there is patient confidentiality to adhere to but it basically didn't tell my employers anything about my condition and said that I "may" be experiencing some symptoms. She obviously is treating my condition, why would she say "may"? The letter consisted about three sentences. I was charged about $10 for this "letter." I thought the entire situation was ridiculous since she seemed to try to gauge me on all these unnecessary expenses. She was not the right fit for me. I changed doctors after my fourth or fifth visit. My new doctor emails me my lab results and spends time to answer my questions even though I know she is also busy. There have been times where my new doctor has literally said, "oh you don't need to come in for that, I'll just email you that information." My new doctor also doesn't charge me $10 for doctor's letters. I really appreciate it when doctors seem to consider the patent's best interest at hand. This was just my experience so I don't know how representative my assessment is.

Mary addresses all of your concerns thoroughly. She genuinely cares about her patients and is the…read morebest provider I have ever had. She wants to get to know the FULL YOU.

Mary and Jaci are simply the best you can ask for primary care. They have been my health care team…read morefor about 6 years. I have moved overseas and will still consult by phone when I'm back stateside. The level of care and detail is unparalleled. Mary is definitely a "whole person" approach and is incredibly knowledgeable and thoughtful in her patient care.