I want to revise my experience with Ned's Home customer service. My previous post was the result…read moreof my conversation with a representative who was rude and dismissive of my claim that the workers broke my ceramic cooking stone. A different and high ranking representative called me back and she refunded $250 to me for a new cooking stone, and an investigation has begun regarding my previous bad experience.

They just left my house in New Canaan - absolute slobs. All the crap from the gutters is all over…read moremy deck, window sills, driveway, lawn, etc. It just took me longer to clean up their mess than it took them to do the entire job. Will never hire this company again.

Miguel and his team did a great job cleaning the gutters at a fair price. He took pictures along…read morethe way and showed me issues that need addressing or repair but wasn't pushy or alarmist about any of it. He also fixed an issue with the eaves that I had asked him to fix to prevent birds from getting into the attic. He was also very punctual and had good communication. I plan on hiring him again in the future.

Miguel came out to give me a quote and he was patient and informative. I had a leak and wasn't…read morecertain where it was coming from. He went over options and possibilities with me, took his time. I already knew the side roof needed repair, but it turns out that was not my immediate problem. I fixed the immediate problem and went back to Miguel to repair my side roof and porch roof because of the time and dedication to his trade that he showed me. They did a great job, were prompt, and communication was excellent throughout the project. I'm grateful for the way it came out. He was here the entire time, and I am definitely using Miguel again. Thank you!!

Joe McCarthy was recommended to us by another person we had do some work on the house. We asked…read morehim to come over and discuss options with us in fixing water overflow from the gutters. He recommended to put a larger gutter on the front and the back, repitch the gutter over the garage and clean out all the downspouts. He came over one day it did everything in no time and cleaned up afterwards. We have had a few hard thunderstorms since then and everything is working wonderfully! Would recommend him to others.

Joe McCarthy came highly recommended by a close friend. He came to my house immediately after a…read morehuge storm and replaced several damaged gutters. He inspected my entire drainage system, and made the appropriate repairs to the damage caused by the storm. The work was done in a timely and efficient manner, and was very reasonably priced. HIGHLY recommend to anyone!

Antonio and his crew hit it out of the park. Home run. 3 1/2 weeks. Built us the most beautiful…read morescreen porch of our dreams. They were fast, efficient, polite, extremely hard-working, professional and cared about the job. We didn't even need an architect, just a handshake. We all knew what we needed to build and worked together. It was an amazing experience. I would recommend Antonio and Northland and his crew to anyone, anytime. Thank you very much, Antonio.

If I am working with a contractor on something as important as a roof, I would expect that the…read morecompany care about the results and, if there are issues with their product later on, they would respond and care even more. Antonio felt as if he could bully, intimidate me into removing a negative review because I felt that he wasn't providing adequate service. I can attest to the fact that Antonio is NOT customer service oriented and should never interact with customers because his doing so will definitely hurt a company that really has good values, reputation and that is growing financially. As a result of Antonio's antics, I ended up writing negative reviews and even contacting the BBB to file a complaint. I thought that Antonio was the only person who could address the problem but was I so wrong. Robert contacted me on Friday, September 1, and I could tell that he was very concerned about what was happening with my roof and ceilings. He showed up on Saturday morning, with his crew, and he actually walked through my kitchen, upstairs bedroom and the attic space, reviewed the video and the photo's that were taken, and even did the water hose test. Very thorough because he actually cared and wanted to find out what the problem was. He listened to me, and for that alone, I was appreciative. He wasn't condescending, he was patient, kind and caring and thorough. He didn't treat me like I was an idiot simply because I was not a roofer. I even had to leave for a scheduled meeting and I was absolutely comfortable leaving him and his crew at my home with my kids, and of course my neighbor. He followed up, told me the next steps, scheduled the time and they showed up. No changes, now showing up when they wanted to, and a very detailed, step by step project. On Tuesday, two of his contractors showed up, and from the moment they met me, he knew my name and they were so polite, and clean, they knew their stuff. I didn't expect all that was done but after they cut through the roof, he showed me the water stains on the wood but everything was dry, then they replaced the ceiling in the kitchen and painted my entire ceiling. In addition, they went to my son's room and replaced the rotted wood wall panel that was molded, and painted it too! This was way more than I expected. Those two guys worked hard, and until they were finished. I tried to buy them lunch but they were so humble. We are praying that the leaks are all fixed (none so far) and, if anything does happen again, I know that I can reach our to Robert and He will be there! I will always contact Robert for any issues, new jobs or projects that I may have, even for my company as I am a property manager and will float their company around my company. Northland, please take this advice, Robert should be the face of the company. His customer service is outstanding and soothing. Our interaction on the phone and in person was so easy and pleasant that I almost forgot about the issues I had with Antonio. I can move on now, and trust Northland because of Robert and his crew. From me (Angel) and my kids, Alvin, Anika and Amora, You're the BEST, Robert! Thank you soooooo verrrrry muuuuch!

After getting a few prices this company was not the Cheapest option but I hired them anyway. Glad I…read moredid. They were quick to reply and give an estimate. Afterwords, they were understanding and quick to add me to their busy schedule. The onsite team were professional and hard working. They did find additional work that was needed and requested that I review the added work with the added price. Glad I was there to see they were truthful and boy I'm glad I followed their advice. All said and done they serviced my home and were neat. The cleanup was also amazing. But please understand that all said and done no matter how clean and neat the service is there is and will be some minor things left behind. Like a nail or two maybe some unseen gutter clips. This is expected and I'm glad I hired this company. I strongly recommend them for your household needs. I'm certainly going to call them to see if they go into the city area for any work if my mom's house needs any repairs. It's worth it to ask.

They completely trashed my garden. No one was there to answer, or even anyone in charge. They…read morekilled my garden flowers, stepped all over my plants to remove large pieces of asphalt and aluminum trimmings debris thrown from the roof. They destroyed a mature eight year old 5' high Hydrangea bush by my front door. Surprise surprise, as I am writing this, yet another large empty box of roofing material has just been thrown and falls right by my bedroom window. The video shows my broken Hydrangea being shoved with the rest of garbage they trashed my patio with. Shingles were hung over the trees, an awful site. This is unbelievably surreal and negative experience. I guess They pick up these men on the side of the road on the way to your home. No one to answer for what they do, no one cared. Do not waste your money.

Very Pleased with the service! The crew showed up on time, they did a great job with Installing my…read morenew gutters, they cleaned up before they left. The crew were friendly easy to work with. Love my new gutters highly recommend Gutter Dad company.

Had Gutter Dad out to our home in Pawling for a downspout repair and a roofing repair. Both jobs…read morewere done right, done clean, and done without any drama. Communication was easy the whole way through -- they showed up when they said they would and didn't leave a mess behind. Fair price, solid work, good people. That's really all you can ask for. Highly recommend to any Hudson Valley homeowner.​​​​​​​​​​​​​​​​

Jerry, the guy that cleaned our house did a great job. He scrubbed our roof that was black with…read moredirt and had tons of green moss. Now it looks new. He cleaned our chimney (exterior) and power washed the whole house. All for a great price! He was very helpful with a couple other small jobs on the roof too - like fixing a loose gutter and taking down an old dog run. All the way-up-high stuff that was piling up on me. He did these little extras as a courtesy but earned my business in the future for it. Very polite and treated my house like his own.

From the owner: We provide Roof Wash houses decks patios outdoor furniture stonewalls tennis courts exterior…read morepainting and restoration gutter cleaning and repairs and New gutter system and downspouts

I received estimates from three local gutter installers and Gutter King was the lowest estimate…read more Mike installed gutters around my garage. He came on the date that we agreed and called me prior to arriving. After installation, an issue came up and he returned my phone call. He returned to my home on a SUNDAY to address the issue! I also had a Leaf Relief gutter guard system installed and so far I have been pleased with it. I look forward to hiring Gutter King to clear the gutters on my home later in the season.

No complaints here. Easy to book, price is in line with or even lower than other estimates I got,…read moreand service was provided quickly. Technicians were punctual, friendly, and explained everything they did and found. I've used them twice now and would use them again in the future

I would highly recommend Brothers Gutters. The process was seamless from start to finish. Brandon…read moreand Nick did an outstanding job with installation. They were prompt, courteous, and professional and accommodating to our specific needs. The finished product came out beautiful at a very reasonable price. Highly satisfied customer!

They visited our house twice for a job. The work was done earlier this year and seemed fine, but…read morewater kept flowing over the edges of one of the gutters. Despite repeated calls, messages with the receptionist, and text messages for months, have not heard back from them. So, after waiting for them to respond for a few months, leaving a negative review.

Our experience with Anthony and Louis is everything you would want in a contractor. Their…read moreinteractions from the initial inquiry to the completion of the job was first-class, courteous, and straightforward. It is truly a pleasure to deal with people who perform above and beyond what is expected. We are knowledgeable homeowners who expect the most out of contractors and with that said, we strongly recommend A&L to anyone needing their services.

From the owner: Fairfield County's #1 Quality Construction Company. No job too big. No job too small. We do…read moreeverything from Handyman projects to complete home remodeling. All work Guaranteed. Fair pricing. Honesty and Integrity.