Outstanding service and top quality workmanship. I took my wife's diamond bracelet in to have it…read morerepaired, it had some stones missing. When I got it back in a couple of weeks it looked like new. She was so pleased and happy and so was I. I had previously taken it to several local Dayton area jewelry shops and they all told me that it couldn't be repaired because the diamonds had a unique shape and were not available anymore. Keva not only found the stones but replaced them with expert precision. The bracelet looked like it had never been damaged at all! I will never take any jewelry for repairs to any other jeweler. Their prices are absolutely reasonable. Try them out you won't be disappointed.

They are very professional and genuinely cares about their customer. i highly recommend them in all…read moreaspects.......jewelry repair and shopping for a new piece of jewelry.

Ed was fantastic !!! He handled everything professionally made the…read moreexperience smooth and seemless- My wife was totally happy with our purchase and re-making her wedding rings and when I purchase any jewelry from Harris (none better) I will be back too see Ed. The store is beautifully decorated and they make you feel at home. thanks again for the great service !! Dave and Paula Warren

expected transparency, expected that my silver bullion would be tested, a documented buy bid…read moreoffered which would take about 45 minutes for what I had provided. I got 10 minutes, no explanation how the silver was evaluated and I felt like a mark. This is NOT the place to sell gold or silver coins. It was rushed, lacked documentation , the apointment setter said it will take awhile for all of this, and this was not consistent with the 10 minutes that I got.

This is the worst company ever! The manager Belinda is so rude every time I come there which has…read morebeen 5 times in three months because my engagement ring has lost 4 diamonds now and been bent once! The quality is so awful, the customer service is unbearable. My fiancé spent 10K there for shit jewelry and they take over a week each time to repair. I finally upgraded to a new band and setting and not even 24 hours after I got my new ring another diamond fell out! No one has been helpful, I can't even take my engagement photos this weekend now due to me once again not having a ring because it has to be repaired! All around an awful company.!

Only ever had good luck with these guys. Usually go to Kenwood. That store has been there…read moreseemingly forever. The Liberty location is obviously fairly new and I wonder if the staff is too. But they were nothing but nice to me when I went there. I'll still shop at Kenwood because they've always taken good care of me. But it's nice to know they're here, too. They must be doing something right if they're opening new stores. And I really wonder how many of these over-the-top, slightly unhinged reviews were actually written by the competition. I'd take them with a grain of salt.

Our first visit today was to sell some scrap gold. Michael was very knowledgeable, professional,…read morefair, and friendly. We will definitely be returning for purchases, repairs, and maybe more gold sales. He has an event In October 2025 with a national company coming in to appraise and possibly buy numerous items. We're glad we found him and highly recommend Michael's Jewelry!

This shop is a great find. I had necklace made and others repaired. Very happy with their work.read more

I'm writing to share my ongoing, outstanding experience with one of your employees, Ian Cole, at…read moreyour Dayton, OH location (2760 Miamisburg Centerville Rd). Over the course of several visits, Ian has helped both me and my family with our watch purchases--and I can say with complete sincerity that I would never consider buying a watch from anywhere else, or from anyone else. As someone who works in the service industry myself, I understand just how rare it is to find someone who genuinely sets a gold standard for customer experience. Ian knows my family and me by name, calls proactively when items I've ordered arrive, and always goes out of his way to make the entire process enjoyable, smooth, and pressure-free. His professionalism, knowledge, and personal touch are truly unmatched. In fact, I recently visited a competing retailer--Watches of Switzerland--and the difference in service was night and day. The contrast only further reinforced how much I value Ian's attention to detail, warmth, and genuine care for his clients. I've now purchased multiple watches from Ian, and I'll continue to do so exclusively because of the trust and rapport he's built with me over time. Ian isn't just a great employee--he is the standard that all Jared team members should strive to meet. If your company has a recognition program, I strongly urge you to acknowledge him through it. If you're considering promotions, mentorships, or leadership opportunities, Ian should be at the top of the list. Honestly, if I didn't enjoy shopping with him so much, I'd be tempted to recruit him for my own team--that's how strongly I feel about the quality and consistency of service he provides. Please ensure this feedback makes its way to the right leaders within Jared. Ian Cole deserves every bit of recognition for the remarkable service he continues to deliver.

My partner and I had a great experience at this Jared the other day…read more We came in looking for engagement rings and were impressed by how helpful the staff was. They were attentive to my desires, patient when discussing different styles, and allowed to take as much time as I needed and try on as much as I'd like. It was very helpful for us and our search for the right ring. This store also just has a great selection, which we were not used to compared to other places near it that only talked about showing rings online. It was so nice to see the styles on my hand, rather than just with a picture. While I was only looking at rings, this store is great for most jewelry from what I saw and the service is the best.

A small Jewry store that gives you special attention that you have not had for a long time. . They…read morego from putting batteries in watches to ring guards on very special rings. I won't go to any other jewelers when I can get what a need. From this family. Thank you

I just wanted to comment as my husband Clare Travis was a jewelry salesman and he sold to Davidsons…read morequite a bit. This was 50 years ago. Many memories of living with a jewelry salesman.

Won't change a watch band out for you. So don't go there for jewelry help…read more Guess they didn't want extra sales.

Great place to shop Very unique merchandise…read more Not your typical gift shop Will highly recommended

I took my Invicta watch in to have the band replaced, with a new one i had already purchased. I…read morehad called several places zales,Jared,Jc Penny, Kay Jewler,Dakota at the mall. Not 1 store would even attempt the swap of the new band. 3 stores gladly would ship it out for me $$$$ to be replaced. Luckily i did a search on my phone and found this gentlemans store. He knew exactly what to do to get the pins out and made it look easy I highly recommend him to anyone for watch repairs or even clock repairs. Great guy, very knowledgeable and honest!

They gave me the best price for my old Jewelry. I shopped several other places...wish I would have…read morewent there first. Great Job

Staff is great to work with…read more Jewelry has a very high grade quality. Scott the owner is very knowledgeable.

Walked in and asked if I could get a price estimate on an engagement ring if I provided the…read morediamonds. The woman behind the counter proceeded to angrily tell me she could not give me an estimate AT ALL and wouldn't even look at what I had or attempt to help me in any way. All I got for "help" was being scolded on multiple reasons why she could not give me an inkling of an estimate. Extremely rude and condescending customer service.