I invited Richard's Marble & Tie to bid a bathroom reno. Their (labour) quote came in lower than all the other contractors who bid the job. I figured Richards was making the difference on material mark up. After several weeks of waiting which included ordering tile, waiting for delivery and scheduling the job the installer showed up at my house. He took one look at the bathroom and turned around and left saying he could not do the job for the money. When I called Richard's the kid who quoted the job offered no solution other than offering me the tile at cost. I passed on that offer.
I eventually found another contractor who did a great job, on schedule for a reasonable price. Apparently, though a brick and mortar store and in business for years, Richard's doesn't know how to bid a job. read more