I always get excellent care here. Love my hygienist highly recommend. It's nice to finally go to a…read moredentist office that I can trust.

It is hard to find a dentist to have complete trust in, and with Dr. Michael Riebe I absolutely do…read more he is very professional, kind, and accommodating and has truly put us at ease with regards to any dental exams procedures.

I just returned from my appointment at Willoughby Family Dentistry. As always, her competent staff…read moregreeted me. After a short wait I was ushered into a very clean room and my procedure commenced. If I could coin a phrase to describe my experience it would be " gentle". Alyssa and staff have a way of calming my fears and giving me back my smile! She is my go to dentist always!

I cannot say I get super excited for the dentist, but I can say I love this office, this dentist…read moreand I am lucky to have a dental office I love. I cannot believe I have nor posted previously on here (see prior review on Google) but Dr. Alyssa is amazing, Halle was my hygienist and is fantastic. Both of them teach you better teeth care, and after going to the dentist for over 30 years, I should not have to be learning new things about dental care, but I had never had a dentist teach me better tips and tricks. Marne works the front desk and is so sweet always helpful. The office is set up for text reminders which is great and you can reply, even better! About today's appointment, I was eager to get a crown on a tooth that was darkening and chipping, I had a root canal years prior and never crowned it, it was showing! So it was finally part one of the crown process. It is a long appointment, but they kept it super entertaining. And Bob Ross was on the TV!! Also its freezing in there, they got me a blanket!!!! I was actually starting to relax about this process. The time the doctor spent making sure my TEMPORARY Crown was perfectly blended was just seriously top notch, I don't think I'd ever imagined a doctor spending the time to do that for a crown I will have less than 3 weeks! She is so meticulous in the best way! I cannot say I love the picture I have attached, but I love that my previously dead tooth now blends in so well that it looks more real than a real (yet crooked) tooth does! I was already feeling so lucky, happy to pay whatever was due, and I paid the reasonable amount and asked what part 2 would cost in a few weeks. Marne made my night when she told me what I paid today covered part 2 as well! This has a very great dental visit!

I rarely leave negative reviews, but this experience honestly deserves one…read more I drove over an hour for a 3:00 PM appointment and waited until after 4:00 PM before finally being seen. When Dr. Roger Hess entered the room, instead of focusing on the appointment, he began offering explanations for his late arrival. I made it clear that the excuses were not my concern and that I wanted to move forward with the appointment professionally. What immediately stood out to me was that while I was addressing the situation, he was smiling and laughing, which came across as dismissive and unprofessional given the circumstances. Shortly after that, it became obvious he had not reviewed my referral and did not even know why I was there. At one point, he commented that he would need to read through the 10-page VA referral during the appointment itself, which confirmed he was completely unprepared. As both a veteran and a counselor, I understand healthcare offices can run behind at times. However, being over an hour late, unprepared, and unfamiliar with the reason for the visit is not acceptable--especially after a patient drives a significant distance for care. Overall, this was one of the most frustrating and unproductive medical appointments I have experienced.

uncaring, unprofessional, and rude. I was treated at their mentor office by dr. Davis and dr…read more Streem.

Friendly staff. Thorough cleaning and exam. The dentist listens, answers all questions, and…read morerespects your input on your care. I have been a patient for several years and have not had negative experience at all. I have had fillings and a crown and never a bad experience. I highly recommend this practice. Dr Khramoy is kind and gentle.

Dr. khramoy has saved my teeth and I am so grateful for his expertise and caring. Previous dentist…read morewanted to do crowns which were very expensive and Dr Khramoy filled teeth instead of putting me through extensive dental surgery.

I'm so glad I found this dentist and crew. I am from out of state and had an emergency root canal…read more Tooth feels great! They are caring, considerate and patient. Best experience ever!! There is a reason they are 5 stars. Thank you!!!!! And I'm a super nervous patient and they were very understanding

This used to be an amazing dental practice. Unfortunately, they have gone way down hill. Myself and…read moremy two children have seen this practice for many years. They cancelled our regular cleanings that were booked 6 months in advance last fall. we were rebooked into the middle of June. They just called to cancel them again and tried to rebook into 2024 because they cannot find a dental hygienist and could not understand why this is an issue. I would not recommend this dental group at all.

I have struggled with dental hygiene my whole life and as an adult I have tried to establish better…read morehabits, including regular visits to the dentists for cleanings and check-ups. I have tried a few in the area and none of them were right for me. I have anxiety issues and a gag reflex (which is made worse by the anxiety) and I've had everything from a dentist who walked out of the room because they thought it was "ridiculous" to the staff talking about me right outside the room and how awful it was to have me as a patient. I couldn't wait any longer because this year I started to have pain, sores and broken teeth. I read a lot of good things about GLD on my insurance's website and other places on the internet so I decided to give them a try. It was a life changing experience. The staff at GLD is awesome. Everyone from the receptionists to the dental assistants and the dentist/doctor himself are absolutely amazing. They treat me like an old friend every time I come in and they have been so caring and attentive to my anxiety and sensitivities that I don't feel any anxiety going in anymore for any type of appointment, cleaning or major dental work and even surgery. If you're looking for a dentist in the Mentor area that cares about its patients and really wants to make an impact on their lives make an appointment at Great Lakes Dental.

Highly recommend Great Lakes Dental. They use all the latest technology to ensure good health of…read moreyour teeth, gums and jaw. I saw Dr. Williams during my visit and he is fantastic. He is very personable, listened carefully to all my concerns and provided me great detail to ensure I was doing the right things moving forward to best take care of my teeth. All the hygienists who did the cleanings are amazing too, very friendly and professional staff all around.

I've been seeing Dr. Rita for the past 9 years - everything from general teeth cleanings to most…read morerecently my Invisalign treatment! Her knowledge and care has made such a difference in both my life and my smile. :) The staff is a true highlight of this office & always make me feel so welcomed and cared for. Everyone from Cindy and Erica at the front desk, to all of the wonderful hygienists who have worked on me over the years. I can't imagine doing anywhere else for all my dental needs.

Can't say enough about the kindness & compassion of Dr Rita, staff & receptionists. Spent 3 hrs…read morethere while hubby had 4 teeth pull. Dr Rita came out to let me know what was happening. We recieved excellent instruction about things to do after surgery. They are a caring group of people. They called this morning to check on him. Easy to get an appointment, easy to find off Cedar Rd. We would highly recommend this office. Dr Rita is the best!

I have been looking for a professional and friendly dental office. My teeth have never felt…read morecleaner, and they did not try selling me anything that I did not need or scare me about my dental hygiene. Dr. Schnider's staff works as an efficient professional team.