I have been taking my dog here for 12 1/2 out of her soon to be 13 years of life. She was recently…read morein on Monday for a vertigo episode and prescribed trazadone. Later that day she started hacking, they said nothing to worry about, I call back to say it's white foam, message was to be passed, no response before close. Days continue of hacking and no sleep. (Wasnt happening before the visit). I continued to call Tuesday, Wednesday, and Today (Thursday). To be told someone was supposed to call me, they were also supposed to call on a scheduled follow up on Weds but that never came. I have been worried if she was allergic or something was going on from days of panting. What I was told after the 10th call was that she will need to come in for an x-ray.. REALLY?! An X-ray. That couldn't have been communicated days before as I sit around helpless. All these calls are me reaching out to them and 0 calls in return Very upsetting. I've decided to spread my experience on my local FB group (I heart emoji PLX), where I have 3,300 + local members and this experience has already stopped one from scheduling an appointment.

Where do I begin, I truly cannot sing their praises enough. Everyone in the office has been…read moreamazing, I know I'm omitting names and I'm sorry but Kait, Liv, and Sam have been angels. Dr Faulkner has truly taken care of all of our babies and most recently our old girl who had a bout of cancer. They're so accommodating and kind and helpful taking the time to address any concerns and help our baby in any way they can. So grateful we were able to find such a great veterinarian and clinic staff. Even just cute little extras to make us smile and feel more at ease with the entire process. We are so grateful for them!

First Yelp review. Early this morning I took one of thee most important individuals in my world to…read morethis business for medical aid. (Mini Dachshund-Luna). It was a long and expensive visit but I would do it all over again if needed cause she is well on her way to recovering due their treatment. I thank the entire staff there from the bottom of my heart for helping my lil one live her best life.

My dog needed bladder stone surgery removal. I was informed that is was going to be around…read more$5,000.00 dollars. OK. Well this is our fur baby and we paid it. 2 months later he needed a lipoma removal from under his arm which was causing lameness. OK. How much was this going to cost? I was told another $4,000.00 We paid it. I asked if there was any way to cut down on the cost because I am on medicare/SS and we just had to pay $5,000.00 for a surgery 2 months prior. I was told NO, our prices are set in stone from Columbus. ??????? WHAT? you CANNOT give a discount to someone after they were JUST there for a prior surgery?????? After the second surgery, the lameness was still there and the DOCTOR told me I would need an MRI to determine where to do an injection. ANOTHER 2,500.00. NOPE. My vet, whom I called before his follow up, said to ask for steroids and if the doctor would not give them to me, she would. He DID give them to me but said , and I quote, "This is like throwing sand at the problem". OK . RUDE. After the 3 week regimine, he is walking fine and never had a problem since. RIDICULOUS. SO YES, THEY ARE ALL ABOUT THE MONEY. Do NOT take your pet there!! We now go to Metropolitan Animal hospital.

A couple of recent changes... Firstly, they changed their number and secondly, I think they now…read moreoffer appointments once a week. If I recall, appointments may be made on Wednesdays. This is awesome because otherwise it's first-come-first-serve and can take a long time to get seen. I ordered a refill for my greyhound's anti-inflammatory online and requested it for two hours later. When I arrived it wasn't ready but they quickly prepared it for me. Their rates can not be beat anywhere. The staff are all nice and treat animals with love and care they deserve. They got new seating in the waiting room which are more comfortable. There is a pet relief area right outside the doors. Please use the bags!

Was a customer for years. They were purchased by a corporation out of Philly and they went down…read morehill every way possible. Rates skyrocketed amd services plummeted. Stay away

Under new name Gentle Vet is the best place to take your pet for checkup or if you having problems…read morewith four legged friend. My three dogs getting very good care.

Finally found a vet WE love !!! I won't be taking my babies ANYWHERE else from now on. From the…read moredesk & phone person to the technicians & even the vet herself they have done a phenomenal job. VERY AFFORDABLE as well! They were very personable, patient & GENTLE with my Rottweiler chef! Very very pleased and excited to have found this place.

They were very kind and friendly employees Got to play with…read morea puppy in a secluded room

Had a good experience taking my cat in for her shots, a microchip, and nail trim. I plan on going…read moreback to have her fixed as well.

This is a wonderful, compassionate veterinary clinic that has provided great care to our pets for…read moremany years. It's not just the routine healthcare we appreciate, but it's the difficult issues where we've found comfort in knowing proper, loving care has been administered. Our dog, Jax, was been coming here for years for routine checkups and immunizations, but when it was discovered he had cancer in one of his dew claws, we were grateful that the cancer was skillfully removed with great care. Jax recovered fully. Then when Scout, one of our elderly cats, was so ill that he couldn't go on, the staff made him and us comfortable as we said goodbye to him. Their empathy and final care was so appreciated. And now, Steve, our Turkish Van of 13 years, has become ill and has been seen by both Dr. Ryan Gates and Dr. Eric Allie. I am so grateful to how kind, gentle and patient they were with him on both visits. Both vets were also patient with me, as I had so many questions for them, and they provided answers to everything. My wife and I deeply appreciate this clinic and staff for all they have done for our beloved pets.

My 13 year old cat got cut pretty severly on her stomach. The folks at Cuy Falls Vet were amazing!…read more Venus loved her trips there even though she had to get a shot every time but the last. Everyone loved on her so much I have no doubt it helped her heal. I will use this vet for all my babies from now on... they deserve nothing but the best!!

i have been using this clinic for the past 3 years. I have had nothing but good service from my vet…read more(there are two vets there and I've only ever dealt with Dr. Andray) and I really like her. I have a cat and a dog who have both been treated there (both healthy) but I took in a sick, HILV positive stray and she was very helpful and practical about his care. When i had to put him down a year later she sent me a very nice sympathy card from herself and the staff. That was very thoughtful! I have had to deal with BAD vets before. This clinic should have more positive reviews!

I've entrusted this staff for the past 5 yrs. with my sweet Wheaton Terrior. The medical expertise…read morehas always been without a doubt the best! The staff is friendly and treat my dog with the utmost care. These doctor's get it right no matter if it's a yearly check, or illness.

10/9/24 Very unhappy, the older doctor refused to euthanize my daughter's sick older cat, today…read more The cat has small amounts of diarrhea about 20 times a day & there is blood in it. She also vomits at least once a day & there is blood in it also. The cat doesn't feel good & is only 5 lbs. The doctor said to change the brands of food & cat litter, & my daughter has already done that. $75 for nothing. We will go elsewhere, never ever here again.

Dr. Bailey is smart, and knows her stuff. I am happy that they have someone who knows and cares…read moreabout my ferrets. It is an added bonus that they accept my pet credit card : "care credit". Going to the vet sucks but they have always, treated me like they know this is stressful and emotional for me and my pet. I respect that they try to puts us at ease, with a smart approach and good bedside manner.