Our very sick puppy was treated & diagnosed as an inpatient for three nights for almost $8,000. They are excellent veterinary experts & they treat animals with love. Sadly our 7 year old Maltese puppy is living on borrowed time. We are going back again to see an internist for more advice and hopefully a miracle. read more

I've been to MedVet 5 times in the past year. One time was just for scheduling another for a quick pickup. First point - I think the staff is great. Good Vets & assistants. I trust the Vets there. On the 3 emergencies I spent ~14hrs in their waiting room. It's a nice big clean waiting area with USB power & wifi and a Keurig & vending machine but WOW were the waits long. I fully understand the need to triage patients - that's very important, but I also suspect there is some sort of bottleneck in their system. Maybe I was just unlucky. Yes I'd use MedVet again, but unless your pet is bleeding-out - call in advance to estimate waiting time. Oh yeah - bring your wallet = not cheap. read more

I HAVE had experience with this business but they are in that category where your options at 2am when your pet needs immediate care are to go there and just hand them your wallet, or let the dog die. They know that they hold all the aces. It will cost you one week's pay to walk in the doors. Then, even if the malady does not require them, they will x-ray the pet from head to toe. Then comes the blood work. Then they start guessing, giving you 5 options of what it COULD be, hand you a bill that requires a mortgage, and if your dog dies overnight, there is no restitution for their misdiagnosis. They know they are in control, and the use that to take advantage of people who are in a vulnerable state. If snobbery and condescension don't bother you, by all means go here. You will be treated like you are a mentally challenged 8 year old, and pay a king's ransom for the experience. This place is a total money grab dressed in a cloak of fake care for the animals. read more

Everything! Leave you waiting all day and ignore your request for updates. All day emotional torture. They pretend to care until they take your pet and then ignore you except when its time for the bill. I don't consider this place a ER Vet hosp. at all. Worst vet I have ever been to! read more

First Yelp review. Early this morning I took one of thee most important individuals in my world to this business for medical aid. (Mini Dachshund-Luna). It was a long and expensive visit but I would do it all over again if needed cause she is well on her way to recovering due their treatment. I thank the entire staff there from the bottom of my heart for helping my lil one live her best life. read more

MedVet Akron - Veterinarians Near Me - Akron, Ohio

Do not go to this place! Waited seven hours and never saw a vet! Your pet will die before you get help and they'll never know nor care. Not a place to go for emergencies! read more

Our Cane Corso had an obstruction from swallowing our cats toy. The Dr's and nursing staff were professional, efficient and managed his care with such care. We were so confident in their plan for removal and recovery. I can't express how grateful we are for the amazing care Preacher was given by your whole team! read more

MedVet Akron - Preacher - Veterinarians Near Me - Akron, Ohio

I cannot say enough good things about the staff at MedVet Akron, particularly Dr. Allie Heritage. Everyone was kind, compassionate, empathetic, and any other positive words you can think of. Last Monday, I brought my dog to this vet because she was very sick. I was told that she had a bleeding tumor, and that she would not have much longer to live. When I asked how much treatment would cost, it was far more than I was able to afford. I felt like I was failing my dog to an extent. But then Dr. Heritage said something that put my mind at ease. She basically said that i could have all the money in the world, and it wouldn't be enough to save my dog. Even with treatment, she could be right back in the same situation in a few months if the cancer spread. There were 3 criticals that came in just as we did, but I never felt like my dog was any less important. And the staff let us take our time saying goodbye. My wife even said that the assistant that came in to do the procedure teared up a bit. I felt like they truly cared about not only my dog, but myself, my wife and my mother-in-law, who were with me as well. And they cared about her well being as opposed to just making money. If I had one complaint, which keeps this from being a 5-star review, is that I feel like the room that we said goodbye in could have either been more isolated, more soundproof, or had something similar to "If this light is on, someone is saying goodbye to a family member. And to speak softly during this time", or similar. The hardest part was waiting for my dog to be brought in, and to hear someone in one of the other rooms be told (rather loudly) that their pet was going to be fine, when I knew I wasn't going to be going home with mine. But overall I was content knowing that we went to this vet. I would recommend them to anyone that needed an emergency vet (even if it is almost an hour away from home). read more

My dog needed bladder stone surgery removal. I was informed that is was going to be around $5,000.00 dollars. OK. Well this is our fur baby and we paid it. 2 months later he needed a lipoma removal from under his arm which was causing lameness. OK. How much was this going to cost? I was told another $4,000.00 We paid it. I asked if there was any way to cut down on the cost because I am on medicare/SS and we just had to pay $5,000.00 for a surgery 2 months prior. I was told NO, our prices are set in stone from Columbus. ??????? WHAT? you CANNOT give a discount to someone after they were JUST there for a prior surgery?????? After the second surgery, the lameness was still there and the DOCTOR told me I would need an MRI to determine where to do an injection. ANOTHER 2,500.00. NOPE. My vet, whom I called before his follow up, said to ask for steroids and if the doctor would not give them to me, she would. He DID give them to me but said , and I quote, "This is like throwing sand at the problem". OK . RUDE. After the 3 week regimine, he is walking fine and never had a problem since. RIDICULOUS. SO YES, THEY ARE ALL ABOUT THE MONEY. Do NOT take your pet there!! We now go to Metropolitan Animal hospital. read more

Sadly, on Christmas morning, we had to put our precious fur baby to sleep. Every single staff member we encountered was so very kind, gracious and compassionate for our loss. We even received a hand written sympathy note from veterinarian Dr Melissa Garr. Thank you all! I know it's a part of your job you truly hate. read more

Waiting Time!! Was there 6 hrs seen vet once. No one seemed to care. When said leaving they said Go!

Way overpriced. They seem to be more about making money then really caring for pets. Would never recommend going there.

Absolutely RUTHLESS!!!! I took my 11 month old cat, he was extremely sick. He was a rescue. He was taken straight back to be seen and I was notified of no balance i would have to pay, just told they would call. 2-3 hours later I was called and told over the phone how much it would coast for him to be treated. At the time I didn't have 1000 to 1500$ so I let them know i would pick him up...they informed me that unless I payed 442.00 I couldn't have my cat back!!! I was devastated. They held my baby hostage till later that night intill I came up with the money. One of the doctors there is one of the most cold hearted people i have ever crossed paths with. If you love you furr baby find any other place. Only if you have very deep pockets will your loved pet be helped. read more

I went home from work at lunch yesterday, Tuesday September 19, 2023 (not 9/20 as my husband mistakenly posted in his review), because Zoe had a seizure again in the morning (3rd in less than 24 hrs - and the meds weren't working). She was so out of it and we had to help her up the stairs and into the car. We got to MedVet around 12:30 and the episode finally ended around 4:00! I'm so pissed about what MedVet put us through. Instead of being a peaceful passage (which is why we chose to euthanize her) it was the most traumatic fiasco we've ever been through! They kept us waiting there over 3 1/2 hrs before they finally listened to us and just gave her the shot, while she was in the throes of another bad seizure. They put us in a room and took Zoe away to sedate her and put a catheter in before they planned to bring her back to us to say goodbye while giving her the injection - we were waiting in a room that entire time before they finally brought her to us. We thought that was weird because we've had others we've had to put down through the years and they left our pet in the room with us the entire time. All they did for those was give her a sedative shot and then a little later the shot to put her to sleep, NO catheter. Before they brought her back to our room they came in to collect the money and told us it was $650!!! My husband had called them previous to taking her there and was quoted $350. He had them repeat it so he was sure. Already traumatized because of having to make that choice and being forced to wait for so long he argued with them about the cost. They finally charged us $435 but even that is highway robbery. They wouldn't listen to us about the procedure and they kept us waiting for the huge amounts of sedative they gave her to take effect. They had given her at least double the amount they normally would. They finally brought her back into our room without installing a catheter, but they still insisted on waiting for the sedatives to take effect before trying to put it in. I told them I'm this close to just taking her back home and putting a bullet in her head myself because the entire episode was traumatic for all of us. I instructed them to JUST GIVE HER THE SHOT AND BE DONE WITH IT! They insisted on waiting a little more and walked out to get the catheter and meds ready to administer. At this point she started her pre-seizure actions. Mike went out to find someone and they all came back in. We tried to tell them but they kept insisting that it's the sedatives and that's what happens sometimes. That's when Zoe really started seizing with the grand mal. They hurriedly put the catheter in her arm, not caring about doing it easily at this time because she was in the throes of the seizure, and quickly administered the lethal injection. The final thing we saw was Zoe being held down as they finally put a shot in her arm while she was seizing. It was the most traumatic heartbreaking thing. We are emotionally spend and physically exhausted. Zoe died in an unnecessary way all because nobody would LISTEN TO US! And this is the image we will now carry in our minds for the rest of our lives. read more

MedVet Akron - our poor baby suffered needlessly - Veterinarians Near Me - Akron, Ohio

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This place has 2 of the best orthopedic surgeons in the area. They do several TPL's...daily. My dog had to have a TPL and a CCL repair along with some kneecap meniscus cleanup. She had a phenomenal recovery. You can go into their website and see the doctors credentials. The fact is they do a ton of these regularly which makes them very good. I liked their behaviors mannerisms and the way they explain things. We are at the eight week point and my dog is doing wonderful and is able to do some running in a 30 minute walk daily is expected. I did take advantage of the physical therapy, laser, treatment, and water therapy, which I think, aided in her recovery. If I had to have any type of orthopedic surgeries, come again in the future, I would definitely go to this facility. read more

MedVet Akron - Veterinarians Near Me - Akron, Ohio

stop. do not go here for emergency services. go to metropolitan vet instead. seven minutes away. medvet is notoriously horrible. (god knows how they have a 4 star rating without manipulating google reviews.) metro vet is the one you need to go to right now if you're in a bad situation. don't give medvet a chance to misdiagnose your animal leading it severe injury or death. go read the truly devastating one-star reviews. all pretty recent, and reflective of how bad their quality of care and character are. again, go to metropolitan if you have an emergency and care about your pet. medvet needs to be shuttered and the nightshift blacklisted. awful people. read more

This was an awful experience. We were there for 10 hours and they didn't see us. We were told 8 hours into the wait we were the next appointment. 2 hours later we were 4 down the list. An awful experience with a slow staff. Do not recommend. read more

They took care of my baby girl so well. Gave us updates as we were so concerned. Omg they saved her jaw bone as it was a concern of ours. We are deeply grateful to them. Can't wait to pick her up tomorrow. Thank you for the care you gave our girl. read more

Trudy Otter my blue merle puppy was 7 months old on the day of her accident August 22, 2023 Tragically, Trudy sustained an injury so severe, she was in very critical condition but unfortunately, Trudy was quiet and did not appear to be in pain. Trudy suffered a fractured spine. Paralyzed and by end of week her spinal cord was severed beyond repair. My personal experience brought light to the Veterinarian-client interaction, and the skill.... ACTIVE LISTENING The two things I said upon checking in was: #1. Her stomach was tight #2. She is not moving. Easy to look back and see what was missing. In the moment, crazy as it sounds, I thought she ate something and fully anticipated an X-Ray to reveal an object in her digestive system, that would need to be surgically extracted. There was a half-eaten sock as evidence, plus she did throw up that morning. Little did I know, Trudy's back was in pain and she was tensing her stomach muscles. Her muscles were so strong, they held her spine in place. I feel sick to my stomach about the ordeal but bravely choose to talk about it, and hope to enlighten Veterinarian students who are eager to jump to conclusions and hurry -up with a diagnoses. Take a deep breath. Pause. Listen to what the dog owner is saying. Write it down. Better yet, during the 3 hours of my idle time waiting our turn, I could have been writing down a thorough detailed memory of events. a puppy SCREAMING for it's life, is the sound that day as my dogs were running and playing as usual. I could not see a thing. Trees and a building blocked my view of our wooded, fenced in lot. The sound fell silent. How did Trudy walk to the back door of the house? She was quiet, I opened the door. She walked to her crate, oh.... do you want to take a nap? (VERY normal everyday life for a puppy). I opened the crate door, and she went into the crate to take a nap. THAT was the last time she walked. Trudy was quiet. Quiet, alert and looking around. Her front legs held her up. Who could have known the extent of her injury. It was a trauma caused by a 40 lb dog running at speeds of 30 mph (we do FAST CAT- dogs are timed and we know for certain how fast they run) I am guessing somehow my Irish Terrier running at full speed, struck Trudy's back. Don't know how, but piecing together the evidence, I think this makes sense. Either that, or she was hit by a car. (kidding. our fenced in area was secure, no cars could fit between the trees and the forest). Trudy was only 7 months old, but she will be remembered much longer than that. Goodbye Troodles. We miss you. Unfortunately, there is no way to reverse time. Fortunately, and for those of you still reading about Trudy Otter.... there are two people (employees) that called me from personal cell phones, and apologized deeply. We talked calmly, but very sad, and I suggested process improvements that I hope can be implemented and prevent another Trudy tragedy. Thank you very much to the medical director for calling me. thank you to the veterinarian who saw Trudy and owned her error . This is huge. Seriously, this is huge given our fast-paced world. Hats off to you Dr. I appreciate your time and your sincere, heartfelt words. We all have face workforce challenges, we are all human. Check out the AVMA. I appreciate the Positive Pet Care Guide on their website. * as a client you can expect to be treated with consideration, respect, and compassion. * know who is providing your pet's care, and be assured that the care is appropriate and competent * PARTICIPATE in decisions about your pet's care, be informed about the treatment options. IN RETURN, we ask that you: *accept that the team will do their best for your pet * Let the team know right away if you have concerns so that the team may take steps to improve your pet's experience. THAT is precisely what I did. I called them after Trudy passed away, and calmly asked to please talk to the Medical Director because I have some concerns. They did. My calls were returned, we both showed respect and consideration and I honestly feel that my suggestions MIGHT be implemented to help future clients. I wish that I could give 5 Stars..... but sadly Trudy is dead. All I can do, is be truthful, honest, and perhaps ENTHUSIASTICALLY ask that we all use ACTIVE LISTENING going forward. I hope that there will be illustrations and educational videos or posters to help give us informed decisions, no person can do it all. No person is Super Man. A lifetime advocate of "Doing the Right Thing" my Trudy was the sweetest, silliest, prettiest little puppy who could have been such a fun best friend. thank you for reading. I miss you Troodles.... my smart clever little pup. ~ Barb Lefever Dog Trainer and PASSIONATE Dog Wellness Advocate Empathetic to the short-staffed challenges facing Veterinarian medicine. read more

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Great. Long wait but once we saw the vet everything went well. They explained everything in detail. Wish there was a closer facility farther south. read more

This place misdiagnosed my cat for ear mites , gave me the wrong ear drops ,gave steroids only lasting 24 hours ,charged me 500 dollars ... my cat suffered for 4 days until I could get it into my vet ... within 10 minutes they found earmites and treated it same day , gave it steroids lasting 2 weeks ,and antibiotics...told me they should not have gave me the ear drops , I call today and talk the supervisor of medvet akron and tell them they misdiagnosed my cat and I want a refund or I'm contacting the BBB Her response " go ahead and call them , your cat did not suffer ear mites are no big deal " - Rachel Coleman- supervisor Idk what kind of vet thinks a cat suffering from ear mites is no big deal , and the entire conversation she was beyond rude to me Then refused to let me speak to the hospital director or er manager ... takes 7 hours to even be seen in this place , a bunch of people who do t really care about your animal and are just trying to get through the shift I call BBB and they said its not BBB approved business, they have a 1 star rating out of 5 , and 18 complaints in last 6 months Tell me if a cat suffering from this is no big deal , shaking its head and scratching so bad it ruptured its pinna and caused a hematoma and extreme swelling read more

MedVet Akron - Veterinarians Near Me - Akron, Ohio

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DO NOT BRING YOUR PET HERE FOR EMERGENCIES!!! They will not disclose any documents of pricing and demand $1,000 in a public seating area to even consider understanding whats wrong with the pet. The ONLY options they will give you is 1: pay $1,000-8,000 UPFRONT with no payment plan 2: applied for their credit card or $500 for cpr only 3. EUTHANIZE I will write this everywhere I can, these people do not care about the life of your pet and empathy for the situation, they are just checking of a box. I brought my kitten in on Sunday with suspicion of an emergency, they took my cat immediately and then demanded $1,000 ON THE SPOT or my cat is shit out of luck! They said this openly in the waiting room with others listening and dogs barking. After I expressed I wasn't able to pay that amount nor did I get accepted for their credit card, MY ONLY OPTION WAS TO PUT HIM DOWN. They did not give me any paper work and gave NO SUPPORT for any other options to save his life. They didn't even give back the blanket and carrier I brought him in I had to make the member go get it and return my personal items! I brought my kitten in for an emergency and left with him in a bag that I had to bury that night. Unethical, zero emotional and truly careless team members. Please do not take your loved pet here!!! I will tell this story till I can't. read more

The care and service we received was incredible. Our dog had been sick over the weekend and afterwards had gone to our vet twice. After his second vet appointment I knew something was terribly wrong. We took him to MedVet Emergency and they got him in quickly. they informed us of what was going on very quickly. With great sadness we had to put our sweet boy down. The doctor that helped us was Dr Murphy and I've never experienced such compassion and caring. She gave us all the time we needed and helped us through the process, answering all of our question. Today we received a card from her in the mail, with a heartfelt message from Dr Murphy. I will always recommend this facility. read more

Very friendly and professional. The doctor Explained everything to me and even showed me my dogs x-rays. Thankfully, there was nothing seriously wrong with my dog, but I was in and out within an hour and a half. Luckily they were not busy. read more

Equally as bad as a human emergency department. Slow, with long hours in the waiting area. The staff is nice enough but slow moving and a constant reminder that my dog is not as important as the other ones walking in. I wouldn't be here if my vet would have seen her but they refused. Either way, it doesn't look like she will be seen on this day just like last week. read more

Great providers and staff. Surgeon kept us informed. Empathetic and dog was not afraid of anyone who interacted with him, which is very unusual because normally he's timid read more

Do NOT bring your animal here if you value them or your time. You will sit with your sick pet for hours and hours, listening to your animal suffer, without being talked to or updated. Nobody will care at all about your pet or tell you anything, they are too busy. You will be shoved into a room in the back where they can ignore you. I was waiting for over SEVEN HOURS before I took my kitty home to see my normal vet which, by that time, was nearly open again. I hope and pray (when I'm not even religious) he will be okay after receiving NO CARE at Med Vet. This place will not respect you, your animal, or your time. Avoid at all costs. I understand that emergency vets are extremely busy and I understand triaging to put urgent cases first, but this is beyond acceptable. I'm sure Med Vet will post a vapid response under this review saying they're so sorry and making excuses for their awful service. Don't believe any of it. They are empty words that mean nothing. If they really cared about animals they would properly staff their facility and communicate with patients. read more

took my cat there and waited 6hs this place will take your pet away from you for hrs. and not give you a update paid 450 for wrong meds and wrong diagnosis this place is the worst do not go there read more

Staff pleasant enough. Lobby was under construction- lots of noise and chaos during visit. Had to sit in car until told to come inside (well past COVID). Tech took information and needed to be corrected multiple times- like she was distracted. Exam with the vet was away from me. Meaning they took my dog away for the exam. I like being there- calming for the dog, able to answer question as well as see the vets non verbals. Post visit follow up was non existent read more

Update: Called it quits after nearly 6 hours of waiting. They can afford 5 receptionist, but only one vet in an EMERGENCY vet clinic? At this point my cat wouldn't be seen until 10pm. I brought my kitten in because his eye was literally swelling out of the socket. They took him into the back for "triage", over five hours ago. The wait time for a doctor at this emergency clinic is 10-12 hours because they refuse to staff more than one vet. I've watched 7 patients give up and leave after 4 hours of being told "they were next on the list". If your animal is sick, you're better off watching a YouTube video and performing surgery yourself -- the time spent will be about the same. read more

Before you read the rest of my review please note that if your local vet or any vet has referred you to this particular emergency vet (which they probably have and that's why you're here reading reviews) but I highly advise you to search for better alternatives! If I haven't convinced you yet in the small paragraph then please take the time to not only read my review but all the other reviews on MEDVET THIS VET IS COMMITTING THEFT!!! HIGH SKY PRICES, FEAR MONGERING, MANIPULATION, OUTDATED MEDICAL TECHNOLOGY, and FALSE AND INVALID DIAGNOSES!!! This is a sorry excuse for a 24hr vet clinic. For some context on my behalf my cat swallowed a string supposedly and the doctor found the end of the string under my cats tongue. They said the only way my cat well live is if I pay $7000 to get experimental emergency surgery! So I could have paid $7000 and gone home without my cat. That was a lot of money for me being a college student with other bills to pay. And they were 0% accommodating or remorseful. I told the doctor I was gonna pick up my cat and take it home and search for other possibilities. To which she replied "you're cats not going to make it if you take it home." With what I was told I made the very hard decision taking my cat home and I got handed a hefty bill of 600+ dollars. To have my cat have a string cut out of its mouth and sit in a cage for hours and for the doctor to take an X-ray that they DIDN'T GIVE US AT CHECK OUT AND I HAD TO ASK FOR IT!! we took our cat home and tried to help him all the best we could until we could find another vet. We eventually found Twinsburg vet Lodge and they were courteous enough to squeeze us in at last minute! They took a look at my cat and said considering he swallowed a string my cat looked pretty healthy considering the current diagnosis. When I was speaking with the surgeon I handed her the x-rays that were given to us by MEDVET on a DVD, which the doctor at the Twinsburg but stated that "x-rays on DVDs are outdated." And she said "foreign body objects are not detectable in x-rays." However MEDVET said they saw the string in the x-ray.... Additionally the supposed string that he swallowed that MEDVET claimed that was in his system was not there AT ALL! To conclude this long and stressful story. As of right now my cat is being helped at the Twinsburg veterinary Lodge and my bill went from $7000 down to $1,300 AND Since the diagnosis was not as severe as MEDVET claimed my bill can still potentially go lower than $1,300. So I just saved a couple thousand dollars while keeping my cat alive and having the privilege to work with an actual medical professional!!! Thanks for nothing MEDVET I sincerely hope your company goes out of business!!!! read more

MedVet Akron - My cat tofu - Veterinarians Near Me - Akron, Ohio

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Very poor communication and awful approach all around. TL;DR: I paid $200 to speak to a seemingly unconcerned doctor and then get lectured about my dog. Might seem like a bold take but this is, quite honestly, a solid description of my experience. I setup an appt with Internal Medicine and was never told they require dogs be taken back without owners for initial exam - you really should DISCLOSE THIS UPFRONT since some dogs do better with their owners present. So, that was a surprise when I got there, and I explained I have a primitive breed rescue who's still decompressing and she'd do better with me there. Nope, it's policy. So I gave the tech some pointers and sent my dog back with her muzzle. Fast-forward the Dr came in and essentially said the issue could be many things and here are the diagnostic options but gave no... tangible direction or recommendation? Very robotic in delivery, seemingly unconcerned (?) and non-communicative about what all of this means for my dog's life moving forward. I felt like I was the one leading the conversation and it was like pulling teeth to get thorough answers. I finally just decided we'd come back after running an additional test with our own vet. He steps out and while I'm waiting for paperwork they AMBUSH ME with a behaviorist who I did not ask to speak to. They are concerned my dog "isn't happy living with so much fear"... literally said those words to my face. All based solely on my dog not doing well during an exam alone... at a new place... with complete strangers touching her. I trust the behaviorist herself had good intentions deep down... But MedVet, THIS IS NOT HOW YOU APPROACH PEOPLE. Work on your delivery. Work on your policies. Work on your communication. Work on your emotional intelligence. I know my dog well - I'm not denying she needs more training and I understand that it matters for vet care... but I'm just shocked at how you chose to handle my visit. HOW did it become so centered on her behavior and NOT her health issues?? I came in scared for my dog's life, looking for MEDICAL ANSWERS. I got very few answers and a whole lot of unwarranted DISRESPECT. read more

No one like hospitals and this place is no different. Every time we "have" to come here we're waiting almost an hour for service. The check-in ladies are indifferent to you and seem like they could care less you're there. It seems like they're forced to work there and it shows in their lack of enthusiasm. I know this is an animal hospital, but would it kill you to sweep and clean? EVER?!?! There is always gobs of hair all over the floor. One of the waiting rooms we were put in on a past visit actually had what appeared to be months old dried dog feces in the corner! The doctor walks around wearing a stupid paper mask and insists that we as clients wear one as well which makes zero sense knowing what we know in 2022 now; also none of the staff wear one either so I don't know what she's on about. Do they have bathrooms, vending machines, cold & hot water for drinking, and a K-cup machine for you to use? Yes they do. It's nice that they do as you'll be there for a couple of hours and need those things, though! You just can't put out some coffee and then hire a bunch of grumpy old ladies and think your business is going to do well. Every time we go there we're charged what seems to be an insane amount of money for the most routine things! Our dogs have epilepsy and our regular vet sent us here to get spinal taps and extra blood work done on them. As soon as those services were complete -- at the cost of thousands of dollars -- we begged our regular vet to take us back! Thank goodness we were able to transfer our pup's cases back to that vet and not "have" to come here for routine services! If you have an absolute pet emergency it is nice that places like this animal ER exist. If you're the type of person who would go to the ER for a headache and a cold then you're going to love this place. If you're a sane rational person who doesn't like gratuitous wait times and like to keep the money you work for, then you should NOT come here. Does this place serve a purpose? Yes. Would I recommend this place for anything other than an absolute emergency? Absolutely not. read more

Not interested in waiting for hours to get in. I'll pay an extra $10 and make an appointment elsewhere.

They are the worst in every way that I can think of from the way they wisk your pet away to the final delivery. Nondisclosure, lack of functional medical knowledge, and malpractice. Do not subject your pet to these people. They were reckless and short staffed while they allowed negligence.​​​​​​​​ read more

Dr. Jason Callard is the best Vet around, hands down, As a Board Certified Vet Surgeon, he has worked MIRACLES on my dog, and his skill set is better than most plastic surgeons. I would take all of my dogs to Dr. Callard if I could, but because he is a specialist this isn't always possible. Do yourself a favor if you have a dog with serious needs, don't go to OSU, head to Dr. Callard and his incredible surgical team, he's simply one of the best vets in the country. We are so very lucky to have him in Ohio, but if you're not in Ohio, make the trip to see Dr. Callard it will be well worth your pet's life and quality of care! One caveat, it is best to have insurance because the therapies can be expensive, but considering the quality of care and expertise it is to be expected. Dr. Callard is the best out there, and this cutting edge hospital isn't going to be inexpensive. But treat your dog right the first time and it could save more expenses in the long run. Also, Dr. Callard will tell you exactly what's a must do, and what's best practice and give you options as long as it doesn't detract from the best outcome. I would love to post photos of my dog after surgical intervention from a subpar vet (before Dr. Callard), After Dr. Callard fixed and salvaged/saved the skin on the top part of my dog's head, and my dog today. it is truly a miracle! read more

MedVet Akron saved our little dog Tini from paralysis and maybe death when about a year ago she suddenly slipped a disc from IVDD. She was paralyzed and in so much pain but thanks to the whole medical team and especially Dr. Proventure doing quick back surgery on her we have our beloved dog back and she's made a full recovery..she runs, walks, and plays again! They called us and updated frequently. One sweet night tech even FaceTimed with us when we called in for an update which was sooo appreciated! Now that she's better she even has become a big sister to our new human baby! Thank you MedVet for taking care of our dog. Even though back surgery is understandably expensive generally speaking, it's worth it to have our sweet little dog back in the family!!! Thank you! read more

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Wonderful experience at this animal hospital in April. Our nine-year-old golden retriever needed ACL surgery. We were nervous about his age and the whole process. Dr. Davis did a great job performing the surgery and our dog is now walking so well in only 8 1/2 weeks. The vet techs were awesome, the place was clean, waiting time was short and everything was explained upfront. Yes, surgery is expensive. But with everything it entails, and a wonderful result, I understand paying for quality care. read more

I have had animals all my life and never waited this long in a vet. We got here at 4:30 PM (it's now 2:15am) we got told they would be with us shortly. So, we sat down and waited and hours went by (yes emergencies come in we know) but having no communication with the waiting room, and when we asked about how long etc they say "don't know. We have emergencies" but yet nobody has walked into the building within the past 2 hours. There were multiple rooms open, and ready to be used. There was someone who I overheard had the same issue as my animal and got there 4 hours after us but got called back first?! What sense does that make?! This already made us not want to come back! 9 hours we have been in here and still sitting in the waiting room! read more

I walked into MedVet Akron with my 5 yr old 9lb cat, Beans, thinking that he swallowed something and he'd be perfect. I've never owned a cat, I know how dumb those loveable dogs can be with what they eat. Apparently, Beans had Feline HCM and was in heart failure. I cannot express enough my gratitude for the staff at MedVet who helped me understand and let go. read more