I have a Galaxy A10e, an entry level $150 phone that's never been impressive, so let's state that…read moreup front, running on Optimum. And Optimum is no Verizon. The thing lasted a year before I dropped it, cracked the glass and brought it here. The original $89 estimate became $120 because it had to be ordered. OK, that happens. The phone was never the same once I got it back. Chronic LTE reception issues as if an antenna was damaged during the repair, or not connected, or something. I don't know this for a fact. WIFI works but over the air LTE is spotty, often, at the worst times. Sometimes the phone works normally, other times it simply cannot get online even with 4 or 5 bars. I used to be able to sit on the street near my home and follow up on calls, texts or online goofing off, but no more. Problem is, Optimum service is often poor and it can be challenging to differentiate the phone's issues from Optimum. So do I get another phone suspecting it's Optimum that's lacking or take a leap of faith and hope it's the phone that's the problem, not the service? Could it be a software issue or something? I changed the SIM card. Spent hours with Optimum tech support resetting, testing, etc. Eventually, they said it sounds like the phone may have a problem and talk to Samsung. I brought it back to the shop, but it happened to be working at that moment so nothing to do. Less than three weeks in, the screen cracked as I was texting. Worth mentioning the phone was in a case. I paid $120 for less than 3 weeks use of a crappy piece of glass. Circular damage quite apparent, like a finger press would cause, but because it had radial cracks they said "it's cracked" (duhhh, that's why I'm here) and not their fault. No refund, no replacing the glass, I'm out of luck. I paid them almost the cost of the phone for nothing. In my view, they damaged the phone and the shit glass they installed lasted three weeks before finger pressing damaged it. I've learned my lesson. Don't bother repairing phone glass. Get stronger glass and a case.

Cesar did an excellent job repairing a few old phones of mine. The screens had to be replaced and…read moreother things. They're working perfectly now and he sauced me hundreds of dollars by not going to Apple

Strongly recommend this computer repair show! Chris, the owner, installed a new battery in my…read moreolder 2017 MacBook Air. Talked to him on a Monday... he explained the process for replacing it and gave me a very fair price for a new battery and installation. Chris called me a few days later to let me know the battery had arrived. I dropped off my laptop and 2:00 and he called me at 4:00 to let me know it was done. This was my first experience at this shop and I couldn't be happier with the result. I will definitely be coming back for some other work I would like to get done.

Excellent service. Chris was honest, knowledgeable, and fair. He was highly recommended and I can…read moresee why. Thank you Chris.

Doctor Mac was the most pleasant experience I have had with any business to date!! Brian is an…read moreexpert with Macs and solved my problem in under 24hours, as I needed to update my software and update Google Chrome... He even backed up all of my work for me as to make sure to not have my book, which I am working on publishing, lost! Beautiful space, no lines, expert service....5 stars all the way!!! Thank you Doctor Mac!!!

They seem to know their stuff when it comes to trouble shooting apple products. Nice office space…read moreand attentive service. Easy street parking. I had started my quest to repair a more than too old MacAir, which I knew had to be replaced, at the Apple Store in White Plains, NY. After a valiant try without success, they did recommend DotorMac and I can see why. DoctorMac is focused on problem solving and dedicated to finding a positive outcome. Fair pricing. While they cannot work miracles on everything they will give you an honest assessment.

Super friendly, knowledgeable professional came to my home and fixed computer and printer. Very…read morereasonable and can't say enough good things about this service. A+++

I had the best experience with Kurt. He is professional, proficient, experienced, knowledgable,…read morequick and his fees are fair! He had my computer fixed in a week and communicated along the way. He's trustworthy, reliable and dependable. I can't give enough accolades for his service. Don't hesitate to call him if you have a computer problem!

All the great reviews here are on the level. Robert is the real deal: patient, knowledgeable,…read morefocused, and reasonable. He bailed me out of a problem that had plagued me for several weeks. In the future, he'll be my go-to computer guy. Thank you, Robert.

Bob' been my computer guy since I moved back to New York 20 years ago. I found him in the "yellow…read morepages". Remember themThere is none better than Bob. knowledgeable. Professuonal. And just a nice guy. I recommend him to everyone. He is also very smart and interesting about many things. And his prices are fair and reasonable. Many of my friends also use him. The best!

Robert is very knowledgeable and extremely helpful. He made getting a new desktop as simple as it…read moregets. No trying to sell you more than you need. 3 thumbs up from all the way out in Arizona.

Robert at Metro North Consulting is a standout professional--highly intelligent, personable, and an…read moreexceptional troubleshooter. After signing the contract, he resolved our Wi-Fi dead zones with a site survey and new access points, then handled server maintenance and cybersecurity setup. Robert even introduced practical AI tools to automate our workflows. Whether it's hardware repair or firewall configuration, he explains everything clearly and gets the job done right. If you need reliable IT support, ask for Robert. Five stars!

Responsive. Knowledgeable. Fast. Reasonable. What more could you ask for? For someone like me,…read morewhose IT know-how is basically to unplug it and plug it back in, I'll add honest. After trying my luck stopping in to a franchise-service store that told me I could wait weeks and spend hundreds just to get a diagnosis, I cold-emailed Rick based on his great online reviews. Within a few hours we were on the phone and exchanging texts, by the next day he had arranged to get my computer in his hands, and within a few days my problem was solved. Rick could have basically told me anything and squeezed me for it. But instead he treated me like I'd been a longtime customer -- and that's exactly what I'm going to be. Thanks Rick!

Rick did a great job on my laptop. The repair to a few days longer than first thought, but Rick was…read moredillegent and determined to win the fight communicating with me regularly. He tried multiple methods to correct the problem and delivered my laptop as good as new if not better. I appreciated his time spent and resolution. There was an additional cost but nothing unreasonable. Greatful for the end result and performance of my laptop. I highly recommend Trager Media for diagnostics and repair.

Run away! Do NOT go here, even if it's free! Very shady. After getting my screen replaced, I…read morenoticed there were dead spots on my keyboard. I took it back and the guy replaced it with an entire new screen, explaining there was a defect with the initial replacement. Luckily, I was still in the mall when I noticed the issue. To this day, I still have issues where my touch screen stops working. I've gotten used to quickly pressing the power button off and on, for everything to work again. Fortunately, I don't use the responsive touch features, because those were messed up, too. I 100% regret going here to save a buck. I'll most likely end up going to Ubreakifix or even the Apple store, to have my phone re-fixed, thereby spending more money than if I had not tried to be cheap to begin with.

Excellent new owner. I had previously had my phone fixed here using a groupon. Immediately I could…read moresee that it wasn't a great job as the screen color was off but hey - it cost me $70 instead of $300 with Apple. Within a few weeks the screen began to flicker and steadily got worse. I went back to the store and spoke to Johnathan who advised he just took over the business. I explained the situation and he gave me his number and told me to come back during a weekday when he would be less busy and he would replace it. I reached out to him and came back 9 days later and he took my phone and replaced the screen within an hour for no extra charge. Considering I was not really HIS customer, the service provided out of his own pocket was exceptional! Thanks again Johnathan. I hope this review leads to a few more people using your services...