I'm writing to STRONGLY advise people to use great caution in using Dr. Richard Caesar's urology office in Melrose. I've had a very upsetting experience in how I've been treated there. I've been mishandled on the phone and given wrong information about side effects of medication and not given test results information in a timely manner. Worst of all, while I've been trying to deal with insurance issues with my coverage through the MA Health Connector, they have been less than helpful and expect me to pay for my appointment outright. I have proof ( bank statements) showing I'm up to date. It looks like I'll have to cancel my appointment for tomorrow as they refuse to let me give them any proof of my coverage.
Please, do yourself a BIG favor and if you need a urologist, don't use Dr. Caesar. Thank you. I will be reporting my experience on Yelp too. I notice he has other negative reviews as well. read more