I am giving NEUS 4 stars instead of 5 because I found the NEUS experience to be rather brusque with…read moreregard to the lack of "hand holding" outside of the exam and operating theaters. Having said that, I will also say that I found the staff to be professional and organized during all phases of actual engagement. My experience with Dr. Cannelakis, his office/technical staff and the ReZum prostate procedure was stellar. My self referral experience was spread over a 4 to 5 month period between first appointment and ultimate procedure and was peppered with moments of doubt, due to an insurance glitch and scheduling that reflected a practice experiencing high throughput, with limited resources devoted to soothing patient anxieties, with minimal communications. Having already endured a 2 year saga of disappointment before finding NEUS (the only practice in this part of New England offering cutting edge technological innovation in this sphere of medicine), my patience was tempered by the time I had my experience there.

While my appt with one particular Dr was fine, their office staff in both Salem & North Andover is…read morehorrendous! They schedule appointments without confirming anything and laugh at you when your unsure of where you need to go for further testing. Worst experience ever. 4 months later they refuse to call and give me test results. Should be interesting when the insurance company and a lawyer get involved! Stay far away from this office!

I went to Elliot Orthopedics for shoulder. The office is clearly over booking which led to being…read moreturned away for an office visit. After having to plead to see my dr. When finally saw the Dr. Doctor had person in training. She spent most of the time talking with training person. At the the end when she did talk to me, offered no plan to address the shoulder issue. I did receive a shot for pain and told to go to to PT for the fourth time( insurance merry go round). Left with no answers and stunned how lil she seemed to be engaged. Told family and neighbors never go there. Treated like crap from beginning to end. Doctors don't seem to really care to help, period. Seemed like I was a nuisance to them. Just terrible operation, from appointments to actual doctor care(or lack there of).

Outstanding care! I have seen a few of the providers in this practice for both injuries and…read moresurgery, and they have always been top notch! The surgeons are thorough, highly skilled and informative. The practice staff from registration through xray are excellent, courteous and polite! I highly recommend Elliot Orthopedics for orthopedic, sports medicine or podiatric care!