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    Northeast Urologic Surgery PC

    2.5 (2 reviews)

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    9 years ago

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    Derry Medical Center

    Derry Medical Center

    2.3(10 reviews)
    2.4 mi

    Consider the fact that they are a private business and apparently that means they can deny you…read moremedical service at anytime if you owe them any money. I have a physical condition that I needed medication right away for and these sobs told me they WOULD NOT help me until I make a substantial payment. So CONSIDER this before you make them your pcp. That one day you might really really need medical help and they reserve the right to tell you we will NOT help you...I regret ever being a patient after how I was just treated if I knew they could treat anybody that way I wouldn't have given them a cent...I would never have chosen them as my pcp. I RECOMMEND going ELSEWHERE if you need medical help.

    The office manager of the Windham location Lisa is a terrible human being. I had been trying to get…read morean appointment with my PCP and they had nothing until May 29th or the only other appointment in the whole practice for the month of May was 7:30pm Monday night with the only provider that i do not wish to see. I informed the receptionist that i would probably be needing a transfer of records because i needed an appointment before then. He was nice, i was nice, the conversation was nice. We ended it at that. This morning, I got a phone call with no prompting from Lisa, asking why I was upset over not seeing my PCP. I told her I was infact NOT upset. I just want to transfer records. She told me I needed to understand Windhams guidelines, and i need to know that my PCP has many other jobs, including the sleep clinic and acute care on weekends. She was not calling to know why I needed an appointment or how serious it was. She just had to say that if I expected to be seen when I wanted, maybe I should go to another practice. She also downgraded my severity of my situation, saying... well, if you did what we said back in April, maybe it wouldn't be this way. And... It mustn't be as bad as I'm making it out to be. We were both trying to speak, and she told me to close my mouth and let her finish a sentence. That's when I asked to speak with her manager, Janet. Lisa refused to transfer me, telling me I could call back and go through the call center. So I did! There was absolutely NO reason for her call, and there was absolutely nothing good that came out of it. I have spoken to her boss, Janet, who promptly got me in first thing next week. She also informed me that Lisa could infact have transferred me to her direct line. I am also waiting for a call back from the Director of Operations.

    Mobility Bone & Joint Institute

    Mobility Bone & Joint Institute

    3.7(13 reviews)
    0.2 mi

    I want to thank The Mobility Bone and Joint Institute in Salem New Hampshire for the amazing care I…read moregot. from the minute you walk in, you are greeted by the girls at the reception desk who are always sweet and kind. I want to especially thank Dr. Eric Arvidson MD and Peter Reppenhagen PA-C for making me a new person. my knees and legs were aching so bad it was tough to walk and stand. Their amazing care, made me feel 20 years younger. These people are not just a 5 star, they are a 10 especially to me. Thank you so much. I so appreciate the intelligence and skill you have to heal .

    Saw Dr Poole for possible Sjogren's. He was not helpful. Told me to continue seeing my cornea…read moresurgeon since my eyes were my primary issue. He said I didn't need a biopsy of the salivary gland as the treatment would be the same whether or not I had the disease. He offered me medication for dry mouth but said it would not help my eyes. When I tried to explain the many other subtle symptoms that accompany Sjogren's and told him that my cornea surgeon said he had only seen cases like mine in Sjogren's patients he dismissed the comment. He truly seemed disinterested. Maybe he knew Medicare discounts his fee considerably and thus was just not into delving any deeper into my case. Lab work that I had done prior to the visit was forwarded to him and yet he seemed unable to access it on his laptop. He wanted me to come back next year to "monitor" the situation. NO WAY! Patient care has gone to the wayside. We're an account-not a patient-not a suffering human being. God help us all!

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    Northeast Urologic Surgery PC - physicians - Updated May 2026

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