I'd pick a different primary care doctor. I called office to ask my blood work request didn't…read moreinclude the things we had talked about they said they would add and they never did. I also never received the referral I originally went in for that she assured she would take care of.

Okay so today I had a doctor's appointment over the phone…read more And one of the Office Staff calls me to schedule an appointment for tomorrow at 545pm. Yet keep in mind I had an appointment today at 245pm. So Office Staff lady says I make you appointment tomorrow at 545pm. (NOT SURE HOW THAT MAKES ANY SENSE!!!) While we are on the phone at 321pm making the appointment for tomorrow that makes no sense... I get a call from doctor Jackie at the same time and Doctor Jackie left a voice mail at 322pm. Voice Mail says to call her back right away. Okay so I call back right away and get the same Office Staff Lady AGAIN!!! Office Staff lady doesn't understand in plain English that I had an appointment at 245pm TODAY!!! And that I had told Office Staff lady that the Doctor told me to call her back right away and I did in less than 2 minutes of hearing the voice mail. But Office Staff Lady says, I will tell her to call you. Still no call back nd I was put on hold until I got disconnected. Still no follow up! I don't know about anyone else but that sounds pretty ridiculous to me that; 1. Office Staff Lady doesn't know how to explain anything properly and doesn't LISTEN when I had an appointment 245pm Today why do I want an appointment for tomorrow at 545pm???? 2. When a patient is coughing blood do you reschedule them for tomorrow's appointment or do you get them to the doctor as they requested??? 3. It must be really difficult for some to read someone's name when it's pretty standard to break things down into syllabols but instead Office Staff lady butchers my name so badly I didn't know if it was my name at all. (I'm pretty sure I am Asian not African American but from the sound of Office Staff lady that's what it sounded like to me) Extremely unhappy and would like to find out who this Office Staff Lady is because this isn't the first time this has been done to me by this individual. Last appointment a week ago she did the same thing but lucky I got to talk to the doctor right before 4pm.

My son Andrew received a referral from his doctor to have an X-ray done…read more I came twice for this service. The first visit was on January 2 at 4:15 PM, but when I arrived, the office was already closed . The Google website does not list business hours, which made this very confusing. I returned on January 3, 2026, around 12:00 PM. This time, the front desk staff told me I had to call to make an appointment. I tried to explain that the doctor specifically instructed me to come in directly for the X-ray, but the staff member did not listen or respond to my explanation. The staff member was not wearing a name tag. When I asked for her name, she said Sandy (I am not sure if this was her real name). When I asked for her last name, she told me she does not have a last name and then walked away. This behavior was extremely rude and unprofessional. We are patients and paying customers, and this was the worst customer service I have experienced. A medical office should provide clear communication, accountability, and basic courtesy. I hope this review reaches Hoag Medical Group management so this issue can be addressed and staff receive proper training.

My PCP doctor Raymond Chan is the most amazing doctor. He pays attention to my health and when ever…read morerecommended me a specialist that I visit years ago and had no good results, I let him know that I was not please with the treatments

Thank you Dr Barrett for 18 years of me not having to worry about my family's health, I will…read moredefinitely miss you and your wonderful office family. Thank you

Best DR. I've ever had in my 74 years on this earth. No question about it. He and Brandie(PA) have…read morehelped me immensely and the office staff are all A -Team players.

She wasn't as great as I read about. When she was writing papers out for blood work and I asked her…read moreto check my saidrate. She said yes but than didn't know what to do with it. Most Drs would figure it out and ask other Drs.

Dr. Chen has been my primary care physician since I moved to California and I could be any happier…read moreto have her as my MD. She's super nice, has excellent bedside manners and is extremely professional. She's knowledgeable and thorough. She takes the time to answer your questions and you never feel rushed. I would definitely plan to keep seeing her as my primary even if she ever left the MemorialCare group!

I can't say enough good things about this practice/facility. I'm currently under Dr. Matt / Kat's…read morecare & after just one month of membership, discussing my healthcare goals & coming up with a plan I've been able to accomplish things that would have taken months of appointments and hoops to jump through with traditional health insurance (MRI, Blood tests, Autoimmune Panel etc.) I would highly recommend becoming a member facility is modern, clean & the staff is fantastic!

This doctor is a scam artist! he is billing people for covid tests in 2021! He would be the last…read moreperson i would trust with my healthcare.

Attended all my concerns Good time given in my 1st consultation. Thank you so much for caring…read moreabout me and taking care and my needs

From the owner: MemorialCare Medical Group is an award-winning team of health care professionals dedicated to…read moreproviding quality, compassionate care to communities in southern Los Angeles and Orange counties. Addressing the needs of patients of all ages, MemorialCare Medical Group offers a broad scope of multi-specialty services, including primary care, specialty and ancillary care, outpatient surgical services, imaging services and urgent care. When you choose one of our trusted doctors, you're choosing experience. MemorialCare Medical Group has the tools, teams and compassion it takes to support you through all stages of life.

I saw Dr. Vinh Nguyen today and was very impressed. He was professional and took the time to…read morethoroughly address all of my concerns. I feel very fortunate to have him as my doctor. Additionally, his nurse, Angel, was both professional and friendly. My entire visit was a very positive experience.

Dr Nguyen gave me answers that no-one else saw. I am so thankful for his initiative and follow…read morethrough on top of all his knowledge. Thank you Dr Vinh.

I became a patient with Dr Salem in March of 2025 my initial experience was good. Recently I have…read moretried to contact her office numerous times to get a prescription refilled. I have received conflicting information every time i called her office. Im not sure if its Optum healthcare that is the issue or her office staff but Im tired of trying to contact her office. Hopefully they do better in the future because of this experience Im looking for a new healthcare provider.

I've been a happy patient of Dr. Salem for 8 or 9 years. She listens well, explains details and is…read more thurough. I love her as my primary.

Dr. Minar has been my primary care physician for over 15 years. She is totally patient-focused and…read moreI know that I am in great hands. She got me through a few health issues throughout the years and I will always keep her as my trusted "gatekeeper" even when my insurance company does not require it.

Do not go here. Either her receptionist needs to get fired or she's a terrible Doctor. It's been…read moreover a month (nearing 2) since my MRI results were ready and I can't get a call back. My last doctor (from another state) would call or email back and at least say I needed to come in if it was urgent/or needed an appt. This doctor doesn't know how to use the phone or is just wanting to get paid for me to come in for an extra appointment. In the last month I've called over a dozen times. One week I called every single day. I can't get a 5 minute phone call back from the doctor. I got 2 return calls from the receptionist in a month. One time she left a 3 min message say she's didn't "think" it was urgent that I come in because Dr. Minar would've told her that it was urgent and that I should "be ok". The other time she called she said "Dr. Minar didn't come in today" but she would "ask if Dr minar would release the results to her so she could review with me". WHAT?!? REALLY?!? I don't want a second hand guess. I need to know if I need I have a tendon tear and need to schedule appointments and follow up care for a surgery. This office is a joke. Oh an also. When I first walked in to my original appt the receptionist was talking on the phone with (I'm assuming another office or a patient) and Dr Minar was in her office (which is in another room). While on the phone Dr Minar was reading test lab results and shouting them to the receptionist from the other room. So either you get a call back with your labs and other patients waiting in the waiting room here them too or you don't get a call back at all. Either way. Don't go to her.

Dr. Hart was a good listener about my symptoms and followed up with the appropriate exam which…read moreconfirmed his diagnosis. His manner was professional, yet not cold, eased me through the diagnosis process with gentle precision follwed by a recommended treatment regimen which after only three days, has resulted in positive results toward healing. Since this was a new, uncomforatble health event at 84 years of age, I was encouraged that his diagnosis was true, the treatment when followed would be positive, which provided peace of mind toward recovery.

If you're looking for a no-nonsense, straight-to-the-point doctor, Dr. Jason Hart is your guy. From…read moremy first appointment, it was clear he doesn't waste time with fluff or unnecessary chatter. He listens carefully, considers everything I say, and then provides a clear and honest diagnosis and treatment plan. Dr. Hart respects his patients' time and intelligence. He explains things well. I left each visit feeling confident about my care and clear on what I needed to do next. If you appreciate a doctor who is factual, direct, and genuinely cares about your health, I highly recommend Dr. Hart.