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    Rich Tires New and Used

    5.0 (1 review)

    Services - Rich Tires New and Used

    Auto wheel and tire repair

    Tire balancing

    Tire installation

    1 More Service

    Tire repair

    Rich Tires New and Used Photos

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    1 year ago

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    Radial Tire Company

    Radial Tire Company

    (510 reviews)

    Had another really good experience with Radial today. I've been going for about 40 years. I don't…read moreknow how a place doing such high volume can be so well organized, friendly, and helpful. Keep it up guys.

    I had a bad experience with Mr. Tire in Laurel, MD and a friend suggested Radial Tires in Silver…read moreSpring, MD to solve the problem with my new tires and the replaced tire sensors that Mr. Tire had broken during my new tire install and after several tries, suggested I take my 4Runner to a Toyota dealer. I am including a brief description of the condition of the vehicle when I arrived at Radial Tire Monday (2/16/26) at 2:00pm. The receiving manager and I discussed the tire issues and history. I told him I had a service light in the dash that was saying a tire was low on air and they were new tires (vs the previous service light for sensors not functioning). He measured the tire pressure of all the tires and they were all at different psi (33, 34, 42 and 18). My vehicle was placed in a service line and I waited in a lobby for approximately an hour. Radial tires took the low tire off the vehicle and tested it for leaks and determined the problem was that a valve stem hadn't been correctly sealed, the tires were all fine. Before leaving the work bay, I noticed the sensor light was still on, so a retest determined the driver's front sensor was going bad and it was replaced. The service manager told me Toyota and Lexus have challenging tire sensors, that they can often get one sensor working and the computer will then say another good sensor stopped working. I left Radial Tire around 4:30, problems solved and paid for one new sensor and install. I've had several people tell me Radial Tire is the BEST in this area and they will have all of my business in the future and that of anyone I know. Thank you for resolving what was a time consuming, frustrating experience!! I'm so glad my friend recommended you!!

    Ayala Roadside Assistance - Tires installed, all within 12 hours of my first call to this shop.

    Ayala Roadside Assistance

    (39 reviews)

    Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

    I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

    NTB-National Tire & Battery - David, the service manager

    NTB-National Tire & Battery

    (146 reviews)

    I recently had a very frustrating experience at the NTB location in Silver Spring, MD that I feel…read morecompelled to share. We had our car towed to this location for a scheduled appointment to purchase four new tires. The tow truck driver left our key directly with the service manager, David. After waiting four hours with no updates, we called and spoke to David -- only to be told he had no idea where our key was and claimed he never received it. We had no choice but to drive to the location ourselves to find out what happened. When we arrived, another manager named Jared was there. Within minutes, Jared found the key right where it should have been -- in the envelope with our car's paperwork. Jared was professional, apologized sincerely, and offered compensation for our trouble. David, on the other hand, never once apologized and offered only $50 for the time, stress, and inconvenience his negligence caused us. The fact that our key was sitting in our file the entire time -- while David told us he had no idea where it was -- is simply unacceptable. Jared deserves recognition for how he handled the situation. David's conduct, however, fell far below any reasonable standard of customer service. I hope management takes this seriously and addresses it accordingly. David should not work in management. In fact, David should be fired.

    No complaints! Came in during #RonaSZN to get a synthetic oil change for $49 (shoutout to my…read morecoupon) and had no problems! Staff were welcoming and friendly and competed service in a timely manner. Social distancing was in effect, staff were masked up, and there was a single chair for those who wanted to wait inside. The day I came, it was raining like cats and dogs, so that one seat was definitely appreciated! I received a call when my oil change was completed, and got a print out of recommended additional services, should I be interested in the future. The parking is in the back area, so you will have a walk a little way to get to the front entrance (which isn't really fun in pouring rain). Overall, I'd definitely recommend this NTB location! My experience was good!

    Rich Tires New and Used - tires - Updated May 2026

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