Quick scheduling. Fast, efficient service with ability to adjust to additional requests. Friendly…read morepersonality and pleasant interaction!

when you make an official appointment for the only lock on your home front door an they then cancel…read moreon you when there supposed to be there after you take off work to get it done an they tell you there now only taking emergency calls an that are original quoted price will go up when they are able to come makes me think the worst of the owners an no longer want to use there company ‍

Lock technician did a good job. Cleaned up after his job was done. Will definitely recommend.read more

Went in with a few old keys and they were able to copy them no problem! Super friendly and glad to…read morehelp! Super impressed overall.

Phony and fake , a locksmith with so many years in the business has to be corrupt get paid silences…read moreto give out other peoples keys he made a copy with . He did it 2months ago .exp keys and locks you can't duplicate unless you have the card and a putty key as a duplicate,when you call him back he doesn't respond GUILTY not to be TRUSTED ! !

you would think after many years in the locksmith business, Dick would be a standard citizen, Not…read morethe case , he gave people a copy of my keys to get into my home while out of town . my locks are expensive and you can't get a copy UNLESS the locksmith made a putty copy which he did . when you call him back he doesn't return the call . GUILTY not to be trusted !

Excellent service. The shop answered the phone quickly and was able to fit me into a busy schedule…read moreon short notice. Locksmith was prompt, friendly and ultimately, very helpful. Highly recommend.

I do not understand that this place is advertised as open…read more they do not respond to call and then they cut the line which seems on purpose, as they don't want to answer.

I was in the area, over an hour away from home, and I was unfortunately locked out of my car at…read morearound 6:30pm. I called Fortified and was promptly greeted over the phone and given a price for the lockout service, and he said he would be at my location in about 30-40 minutes. Exactly 30 minutes later, Chad came to my rescue and was able to open my car in a matter of seconds! He was so friendly and professional, and the price he gave me on the phone was exactly what he charged me, didn't try to upcharge me last minute like some other places do. They also take credit/debit cards in addition to cash, which is a lifesaver because it's hard to find cash in unexpected situations like this. I would highly recommend Chad and his Fortified team to everyone!

On time , helpful and able to assist with lock install for 2 doors and rekey them to match existing…read morelocks - very happy and will use again when we need service. Thank you Chad

We were locked out of our house on a cold morning and called a few local locksmiths but no one was…read moreanswering. We then called up Smith & Associates and Russ answered very quickly. We were a little out of the service area but he said that wasn't an issue and that he could come out and help us. Within a few minutes Russ had our door open and even cut us an extra key as part of the service. Highly recommend!

Russ was very responsive & fair priced. (There were unforseen, extra parts that he ordered to make…read moreour RV door locks work.) Excellent customer service.

I just ran into Derek of Amherst Lockworks and told him I'd written a Yelp review last year after…read morehe installed our super duper handsome locks on our garage and front door. It turns out I'd written my glowing review on Angie's List, not Yelp. So I'd like to say the same here for anyone looking for a reliable locksmith. Derek fit me in at a busy time when we were about to go on vacation and needed a new lock ASAP. He answered my phone message right away, showed up, and did the job well. The locks he suggested and installed are handsome yet tough. All the keys he cut worked. He's a quiet, hardworking locksmith who didn't push expensive things on us--just a sturdy deadbolt lock and handset locks that do the job. He lives near Amherst, so that was a plus since we like to use local, trustworthy people.

These guys are a pleasure to work with. Personable, quick, reasonably priced. We are a Covid…read morecautious house and it was no problem asking the locksmith to wear a good mask.

Chet is the best. He goes out of his way to accommodate anyone needing immediate help. He is…read morethorough and excellent at what he does. He is also one of the most reasonable locksmiths I have ever encountered. He is the only one I call.

The gentleman who unlocked my car in Granville tonight was very kind and courteous. He arrived in a…read morevery timely manner and charged a very good rate compared to other local locksmiths. I highly recommend this business!

They helped me pretty quickly, which was very convenient. The specialist arrived at the agreed time…read moreand performed the main work on the spot. In general, everything went well, but I expected a little more attention to detail and a more detailed explanation of the process. Some points raised questions, but in general the problem was solved. Thanks for the help, although certain aspects of the service could have been better.

Great service, was willing to work and help me. Thanks Shaun for your help with this!read more