By far the BEST experience with a contractor we've ever had! From the kind presentation and…read moreestimate that was given, to the incredible crew that did the work. The office staff was outstanding and the most helpful people I've had the pleasure of dealing with. Our basement is bone dry and we highly recommend BWS!!!

We couldn't have asked for a better experience while dealing with a frequently flooding basement in…read morea new home! My fiance and I purchased our first home last year, and the basement flooded twice. It had no sump or drain system in place. Besides the flooding, we were consistently getting 'seeping' of water through the cinder blocks because we are on the side of a mountain. Nathan came out for a very thorough consult, and did a great job of explaining the possibilities and options for drain systems. He was honest and answered all of our questions. This was the ONLY company out of 4 that explained how we might have a monolithic foundation, and how it needs to be treated differently for safety purposes and to maintain the stability of the home. It turned out when they began to work, we did have a monolithic foundation, so the system had to be placed a little bit differently. The employees did a great job of installing the system, and answering all of our questions afterwards. It was also very appreciated how they were able to install a vapor barrier in our crawl space during the same week (we did not realize initially that they would also be able to provide this service.) Barbara worked with us to establish a payment plan that worked for us, which was extremely helpful and appreciated because we were paying for a few major projects at the same time. We have had the system installed for about 7 months now, and everything has been working great. We have reached out a couple times with questions/concerns, and usually deal with Sal. He has always answered promptly. I would highly recommend this company to anyone! Thank you!

I wish I could give Randy more than 5 stars…read more BEFORE: (Contact, Initial Visit, Signing) Contact: Randy was easy to get on the phone. It went directly to him and I liked that I was able to talk to him directly. We were able to schedule a visit for that same week. Initial Visit: Randy was right on time, which is rare and surprising haha. As soon as he walked into our basement he was able to access everything. You can tell he knows what he is talking about, and it's to the level that you trust what he is saying. Plus, Randy is not a sales guy. Even though it's his business, he never pushed or tried to sell me anything. He just stuck to the situation at hand and what problems existed, as well as what was not an issue too, also rare. Usually companies make everything an issue in order to make more business. Randy doesn't do that. There were things we were concerned with that he told us were not an issue and we didn't need to worry. It felt like an honest and kind person, just trying to help us out. Also, although you can tell he is an expert in his field, he doesn't try to tell you more than you want to know. I personally like to know all the details because I like learning and Randy was completely open to describing everything to me and was patient. I can tell from our interactions that for people who don't want to hear the details, he will spare you, but for those people who want to know the ins and outs, he will gladly share. Signing: This part was very easy and Randy answered any questions we had. Scheduling was easy too and he worked around our schedules. DURING: (Arrival, During Work) Arrival: Again, they were ON TIME, which just amazes me haha. They were very quick with their set up and courteous to our home and furniture and draped everything. They set up their equipment in our garage. I actually didn't know we'd be using that side of the house for entry and so my garage had items in the middle of it. I remember going back in the house to tell my family and when I came back all the things had already been cleared and stacked neatly to the side. I was shocked at how neat and quickly it was put away. (and thankful!) haha During: They were really courteous and Randy would come to give me updates. This is probably because I'm a curious person, so my guess is he was being kind to my curiosity. I read online though, that the best consideration is to stay out of the way during construction and not ask them questions. So I tried to leave them be haha but I would look every once in awhile. But for other people who don't care, you don't need to be there or do anything. The team takes care of everything all on their own. Surprisingly, I actually took a nap later on. I normally wouldn't nap with strangers in the house, but I felt completely safe doing so. As for time/length of work, Randy gave me a time frame of how long it would take and they finished everything in under that time by a couple of hours! Amazing. Our basement went from a wreck to a super basement before dinnertime! AFTER: (Post-Work, Value, Feelings after completion) Post-Work : The work done was exactly as discussed. Randy was great at showing and describing everything. I was impressed and really happy with the outcome. When they left, they left it clean. I think my garage was cleaner than when they came. Also, I had left a 50 ft ext cord near the stairs. After they left I noticed someone had neatly wrapped and tied it for me. This is so sweet because they didn't have to do that for us. Value: Worth every penny. Randy's cost was literally a fraction of the cost of other companies. Other companies are very "sales" like and will push you. Randy never pressured or pushed me. He just gave me all the information so I could choose on my own. And honestly, looking back, I would pay more for Randy's work, than going to another company and paying less, although I don't even know if another company would come under his cost. My neighbors actually came to ask questions and they were quoted prices that were double the amount! Hearing this confirmed yet again, that we made the right choice to go with Randy. After: My family found that we are HAPPIER with our house now. I didn't expect that. But we just love our house more. Before leaving, Randy also mentioned the smell of the house would change. I didn't ask for clarification but my family has noticed it. It just smells, very FRESH and CLEAN. Before it smelled very plain, maybe even slightly dusty? I never would have known that, but it's only now after the work, that I can tell and make that comparison. BOTTOM LINE: It's rare to find companies that make the entire process (before, during, after) painless and pleasurable. The worst is to regret after you have paid for something. So I make sure to point out the really good/bad places, to help others avoid that. So yes, if you choose Randy, you'll be happy and will have no regrets! Thanks again for everything MMRG!

My wife and I called Randy about a potential mold issue in our basement based upon the great…read moreratings other customers posted on Yelp. He spent over a half hour with us listening and responding to our concerns and providing excellent suggestions. Based on our discussion we would definitely work with his company if we needed remediation services. Randy gave us great direction and answered all our questions professionally.

I couldn't be more pleased with the work done at my house by Concrete Chiropractor! Kris Winters,…read morethe owner, is very responsive and quickly answered my phone call and emails. He is extremely knowledgeable and offered me so much valuable advice about the damp basement issue at my house. His pricing is very fair and reasonable. Matt, the master craftsman who actually did the work at my house, was amazing! He went above and beyond my expectations. The job is absolutely perfect. If I could rate this fabulous company 10 stars out of 5, I would. I highly recommend Concrete Chiropractor! (¯`'*.¸(¯`'*.¸(¯`'*.¸F A N T A S T I C¸.*'´¯)¸.*'´¯)¸.*'´¯)

Our patio, driveway and walkway was sinking. Our patio was sloped toward the house and water was…read morepooling when it rained. Our driveway was 6 inches lower than our garage and the walkway wasn't lined up to the driveway or patio. After a few outrageously expensive estimates from several companies and a few aggressive sales pitches I came across Concrete Chiropractor. The estimation process was simple as they asked me to take pictures and included a guide on how to do it. They followed up with a phone call and explained the process to me. They then sent me a DocuSign document (contract) and told me they would be in touch to schedule in a few weeks. When the crew showed up they again explained the process and in just a few hours everything was fixed perfectly and the price was fair. In fact they don't haggle or play games just give a fair price for the work.

This review comes after my 10 month Journey with restoring a 100-year old home built by my…read moregreat-great grandfather in 1926 that I acquired November 2025. I first connected with Quality 1st Basement Systems after finding the company through a Google search and reading their positive reviews. On November 22, 2025, I requested an estimate for waterproofing and foundation repair and was introduced to Frank Pellegrini, a System Design Specialist. At that time, I chose not to move forward. I believed the condition of my nearly 100-year-old basement was simply the result of decades of neglect. Instead, I hired a mason to repair the walls and install a thin layer of new concrete over the basement floor. Initially, everything looked great, but it wasn't long before "dirty" rings began appearing through the concrete. After further investigation, I discovered the issue was not the concrete at all. It was hydrostatic pressure, and there were visible signs of water intrusion at the cove joints as well. Remembering my previous conversations with Frank, I reached back out in May. He came back to my property, conducted another evaluation, and unfortunately confirmed my fears that the basement was wet behind the scenes and showing clear signs of hydrostatic pressure. At this point, I had already completed the framing for a future bathroom and laundry room and I was concerned that everything I had already invested in would need to be torn apart. Frank came out again and addressed those concerns and reassured me that whatever needed to be removed would be restored. He took the time to answer every question, explain the process in detail, and help me understand the solution and long-term value of doing the project correctly. After many more conversations, emails, phone calls, and text messages, I decided to move forward and invest in a permanent solution. Together we designed a comprehensive waterproofing system that included Pre-Slab WaterGuard®, trench drains, a TripleSafe™ sump pump system, and the removal of the existing basement floor so that four inches of new concrete could be poured throughout to establish a solid foundation. I also decided to install an egress window with the WellDuct window drainage system, which not only brought natural light into the basement but also integrated into the waterproofing system. Once the project began, I was at the house daily to watch the transformation. Throughout the process, I had a dedicated onsite contact, Juan, who kept me informed every step of the way and ensured I understood what was happening. What impressed me most was the team's commitment to doing things the right way. During the final walkthrough, I was asked multiple times if I was completely satisfied with the finished product. There was one opportunity to improve the placement of a drain, and the team addressed it immediately. There were no arguments, delays, or excuses. They simply just made it right. It has now been six weeks since the waterproofing system was installed and the basement floor was repoured, and I am happy to report that my water problem is completely gone. While Frank was my primary contact throughout the project, I cannot emphasize enough how much of a team effort this was. From Frank's expertise and availability, including evenings and holiday weekends, to the support from Kayti and Jay, who helped coordinate follow-up activities with our town, everyone played a critical role in making this project successful. What stood out most was the responsiveness and communication. From start to finish, it felt as though my project was being managed within its own dedicated bubble. I always knew who to call, my questions were answered quickly, and I never felt that they were disconnected internally. Investing in foundation repair and waterproofing is a significant financial decision, and I spent months trying to convince myself there was a less expensive solution. Looking back, Frank's original assessment was correct from day one. Instead of spending money on temporary cosmetic fixes, I ultimately invested in a permanent solution that protected my home and gave me peace of mind. If you are considering waterproofing or foundation work, I highly recommend Frank Pellegrini and the entire Quality 1st Basement Systems team. Their professionalism, expertise, communication, and commitment to customer satisfaction exceeded my expectations. Thank you, Frank, Juan, Kayti, Jay, and the entire team for transforming my basement and giving me confidence that the problem has truly been solved.

Mr. Ramon was wonderful! He arrived early, completed the job quickly, and did excellent work. This…read moreis the second time we have hired his company to address floor settling issues. After being very satisfied with the quality of their first repair over four years ago, we did not hesitate to call them again. Their workmanship has stood the test of time, and once again they delivered outstanding results. Highly recommended!

I recently moved into a house, which I found out shortly afterwards that the builders did a very…read morepoor job on the foundation. I called Groundworks, who came out with their state of the art equipment, found out where the problem areas are, and gave a quote to fix it. Although it'll take a while to be able to afford the cost of fixing the house's foundation, I was able to have them fix the front porch since it is connected to the roof. They did a great job with leveling it, and even explaining to me what they are doing. All in all, I am quite impressed with Groundworks, and will look forward to figuring out a way to be able to afford to get the house's foundation fixed.

Before you decide on any concrete lifting/foundation repair company... this is Groundworks quality…read more.... First hand photos. I paid them over $11k for this outcome. Over 3 months and still no action or effort by them to fix their destruction from a simple (failed) garage floor lift. They are refusing to fix the damage they caused to my floor pool AND foundation. They are forcing me to sue them for the simple matter of recovering damages they caused. *Garage floor cracked into 5 pieces *Pool squares too low (already sinking)/2"caulk filling a gap they left / lifted some too high *Foundation crack from garage lift *interior basement view of crack in foundation. Buyer beware, they will take your money, damage your home, and walk.

We have an old home and part of our foundation was very weak. Hale came out, shored up the corner…read moreand secured in the crawl space, rebricked and concrete coated. The job was done in one day by capable men who knew what they were doing. It was more than a pleasure doing business with this company.

Hale Foundation is the BEST!! Such kind people and full of heart! I highly recommend everyone here…read moreand am blessed to have worked with this great place!

I needed a licensed mold remediation company in NJ asap…read more Anyone searching, stop looking. Alyson Corrado was prompt to assist and get me an appointment the following day. Kelly Chrystal had initially been referred over to me by a friend and she was very prompt at getting us what we needed. They are fully licensed and insured in NJ. The service and expertise was exceptional. I will recommend them to anyone needing their service. Thank you Alyson and Kelly!

I am upgrading my review of Healthyway after the latest interaction with the company's owner Robert…read moreLanFrank, Michelle from Customer Service, and the subcontractor Edgar, owner of the waterproofing company. Over this past weekend, after a long period of rain, I was concerned that the sump pump installed was not working properly, and I took a short video. I sent the clip of the pump to Robert LanFrank, he responded quickly by text to let me know that Customer Service will call me on Monday. Michelle called on Monday and scheduled a visit to the house with Edgar. Edgar answered all my questions patiently and in detail about the situation (varying heights of water tables affect the float mechanism, which initiates the pump, and high water accumulation does not necessarily mean the pump is not working), after testing the pump. While I will continue to monitor the sump pump activity, as more rain is expected this week. The better experience warrants an upgrade to the rating for Healthyway. This experience was four-star (good). However, given the previous experiences, I am giving three stars (which in my mind equals "as expected" - and a two-star upgrade) for now. I look forward to further upgrading the company, as we rebuild our relationship. [I am also removing the photos from the previous review since the related issues have been resolved.]