From the owner: Ven a VIPS Tucumán, en Madrid, y disfruta de los platos atípicos como la ensalada de Los Ángeles y…read moreacompáñala con un Sándwich VIPS Club, o si lo prefieres una Hamburguesa Pampera y de postre nuestras famosas Tortitas VIPS. Entra en la carta de VIPS Tucumán y descubre la opción de carta sin gluten o el menú infantil, además del Menú de día entre semana. ¿Conoces los desayunos VIPS? ¿Y las meriendas VIPS? Reserva tu mesa en Madrid para comer o cenar con amigos o con la familia. Si lo prefieres, pide VIPS a domicilio por web, teléfono o descargándote la aplicación de Club By. También puedes pasarte a recogerlo con el servicio de take away de VIPS.

Mediocre food and very slow service. The fries and quesadillas were undercooked. The hamburgers…read morewere decent, however.

We were staying in a cheap hotel up the street and were flying out or Madrid airport the next day…read more This was close to the hotel so we decided to give it a try. The food was Ok, the service good and the ambiance good. Not a bad choice for a quick bite

For me the best place in the area. Really good meat and…read morevery good service. Nice beers. Go for the grilled meat! Also with extended hours which is very convenient

Agree with Alex S on this one...(and on most things, I suppose!)…read more It wasn't great. The scallops (pictured) reminded me of the cheap versions of dishes they serve at all-inclusive vacation resorts when they are trying to cut corners and save money. They were also chewy. Never a good sign. For 16.95 euro, one expects more. The location of Pepito Grill is good (for them) because you approach it directly after passing through security. Unsuspecting passengers don't realize the Madrid airport actually boasts plenty of nice eating options, though more in the cafeteria type setting (but still good!) rather than a full sit down affair like this. My advice to you is to keep moving and you'll find something better. Grumpy waiters and bad food? No thanks.

Recommended going to vips for lunch today for my mom and my godmother. We should've kept walking as…read morethe service was just awful. We walked in and no one was at the front counter to see if we needed a table and as we walked in more we were finally acknowledged, but escorted back out to the front to wait again. At this time there was no one in the restaurant, so why were we waiting? Finally we sat down only to be ignored again. A waiter finally came to get our order and told us rudely that we would need to get someone who spoke English and walked off. Before he walked off I told him that I speak Spanish, but he walked off so fast that I doubt he heard me. The waiter walked by several times and never acknowledged us again. Finally a man, who seemed like he was a manager, greeted us rudely as well. Explained to us that there was basically nothing left on the menú del día and forced me to quickly select something before he stormed off. The salad I ordered was actually very good, but it left a horrible taste in my mouth because of the horrible service. We felt ignored and unwelcomed. After the "manager" left we were never asked for anything again except when we wanted the check. If my godmom was not that hungry we would've certainly left. There are so many other restaurants in this mall--I recommend picking any one of those. I am sure you will receive way better service!

From the owner: Ven a VIPS Plenilunio, en Madrid, y disfruta de los platos atípicos como la ensalada de Los Ángeles…read morey acompáñala con un Sándwich VIPS Club, o si lo prefieres una Hamburguesa Pampera y de postre nuestras famosas Tortitas VIPS. Entra en la carta de VIPS Plenilunio y descubre la opción de carta sin gluten o el menú infantil, además del Menú de día entre semana. ¿Conoces los desayunos VIPS? ¿Y las meriendas VIPS? Reserva tu mesa en Madrid para comer o cenar con amigos o con la familia. Si lo prefieres, pide VIPS a domicilio por web, teléfono o descargándote la aplicación de Club By. También puedes pasarte a recogerlo con el servicio de take away de VIPS.

The food was not bad. I just got the appetizer platter, hard to mess up chicken wings, Motz sticks…read moreand onion rings. They were crispy and well cooked. My husband really liked the ribs; they were tender and the bbq sauce was tangy. They had a perfect smoke flavor and were tasty. The waiter was friendly but not attentive at all 20 min after we were done eating and just sitting there, we finally had to ask a different waiter for our check. Here's the part that made my review only 2 stars. The sanitation is horrible. The waiter was literally pushing the food off the table next to us onto the floor. It almost hit my husband and for our entire meal the trash, French fries, wrappers, etc was just on the floor next to our table, it was disgusting and a serious health code violation. Makes me scared of what the kitchen behind the scenes looks like!

Compared to everything else you can have in Madrid, I believe 3 stars is fair…read more One thing, I have to give them props for the variety. The menu has sandwiches with the classic jamon serrano but also a full english breakfast with sausages and eggs. Their orange juice is outstanding. Freshly squeezed and they serve it straight up lets say, no ice.. no need for ice either. They have coffee, cafe con leche, chocolate milk, juices and even shakes. I tried the white chocolate shake and personally, nothing to remember. It is a good place to grab breakfast if you woke up too late to go to another smaller , not-a-chain restaurant. Oh, attentive service.

DO NOT GO HERE!!!! The absolute worst service and food ever. Rude service did not even know what…read more"hot sauce" or "salsa picante" was. Extremely bad attitudes from every server we encountered. If you are selling American food, someone in the restaurant should understand English.

Great rotisserie chicken and sides with a Spanish flair. Authentic local hangout with the best…read morechicken in the area. Friendly service too!

From the owner: El mejor pollo asado al carbón en tu casa, la oficina o en nuestro asador. Comida sana, 100% casera…read morea 50 metros de El Corte Inglés de Goya y el Palacio de los Deportes, de Madrid