This is my first time to this library. It's two stories very nicely put together. The customer…read moreservice was great. Security was great and they keep it very clean. There's tons of different activities and space to study. I love this library and I'm glad I stumbled upon it if you're around the area, I would definitely check it out. There is also a coffee shop located right outside the building.

The library is fine. There are some times where there are people walking around the parking area,…read morelibrary and park next door make you feel less than safe, but as long as you stay alert you will be fine. Most of the staff is nice, one of the female supervisors is so rude, but I saw her mostly over the summer during the children's program events. There are a few other staff members that are super kind and helpful. Two actually worked at the prize hand out for the summer reading program. Those programs are two of the shining stars of the library. The summer childrens program events are great and so is the summer reading program. There are also several reading programs throughout the year. And lastly on the pro list is the Animaker space. The one con with that is when they have the program later in the day during the fall and winter, it is not ideal because you get out after dark and it is a little sketch in the parking area. The biggest annoyance though is the electronic book return. DO NOT USE IT! I knew one of my son's books was due soon, but we do not belive near the library, so I put it in my car so I would have it if any of my errands put me near the library. I ended up having to pick up the finished Animaker project my kiddos made so I stopped by and dropped off the book in the electronic return. It had given me issues in the past and I had started to take pictures of the return list that populated on the screen, but I was in a rush and didn't think of it this time. I left and didn't think twice. About a week later something reminded me of the book and I decided to check my son's account to make sure it was checked in correctly and of course it was still on his account. I called the library and they put a note on the account and renewed the book. They have a process to double check all possible areas. The only issue with that is that the book had been transferred from another SBC library when we requested it so it would not be put back on the shelf at the Fontana library. I ended up having to call the other library and they had to check their shelves and it was not there. I waited another week and called again. The Fontana library staff member sounded like she saw a helpful note on the account but then changed her tone and went back to the same speech about the procedure they have to check for lost books. I resigned myself to waiting for a notice of a fine for the missing book. A few weeks passed but there wasn't a fine and the book was still on my account. This was about 2 1/2months ago at this point and I just checked the account again last week and the book was no longer on the check out list and there was not a fine. I called just to double check and the staff member said he can't see anything on the account, no fine or notes or missing book. So I guess after all that time they finally found the book and checked it in. It was so frustrating bc it was literally the only book I turned in that day, I was able to give them the time and date and they couldnt do anything. I had to wait more than 2 months for a resolution bc their electronic book return doesn't work properly. When I I initially mentioned the issues, I was told that the electronic book return messes up sometimes.

Great local library. I started off with 2 Louis L'amour, books. And then Zane Gray, his first book…read morethat he wrote, man it was good. I'm now reading the Lord of the rings, and I'm reading the last book now , Return of the king's, and what a read . The people that work in the library are very nice and helpful, they me with all the Lord of the rings, in hard back and also pointed me in the right direction for all the others.

Great neighborhood library with a staff that is friendly and helpful. They have good hours and a…read morevariety of family activities throughout the week.

This is a hidden gem of a place sitting very unassuming across the street from a liquor store with…read morefood trucks lining the streets. Thats where you find this amazing location filled with great books and friendly staff. They host events all year round so be sure to support them. Love this place thank you for being part of the community.

Amazing staff quite enjoy visiting do. My homework i recommend who ever needs to use a computer or…read moreprinter look for books this is the place

067/2024 Came with…read moregranddaughter so she can play Dora game on the computer. She loves coming here. The children's Library section tonight is very quiet and peaceful!! This library was my kids to go to in the 90's . It has been renovated to update interior and be more kids friendly as well as teens and adults. I love the way that serenity and calmness atmospheric ambience here.

Small area. People just come and sit to talk out loud not…read moreconsidering there are people who want to read or study. Staff doesn't care.

The librarian gotta be the laziest person on earth. She act like her job is the busiest thing on…read moreearth and she acts like she the busiest person on earth, like bro all you do is sit in one spot and scan books help a student out she gotta be the saddest person on earth I jus graduated from here yall gotta remove her lazy ass nobody like her and she jus gives everybody attitude , you work at a school lady turn that frown upside down miserable ass lady.

The librarian is not nice and is very unhelpful. She didn't help me when I had problems. I got to…read morethe school and I had laptop problems and she didn't even try to assist me she just said she dosent have laptops

Visited 7/24/2017…read more Quick walkthrough during a campus tour. Didn't get to see much, except for the first floor which looked nice, comfy, and quiet. Several sitting areas. Several computer terminals. Decent hours, especially during finals week. There's an area to purchase drinks. PLUS!!

they suck !!! Olivia is rude AF !! the wait times are terrible you ask them questions and they have…read morean attitude I don't understand I order something wait 30 mins and their mad

Reading seriously has become a lost art. So I try my best to…read morefrequent all the public libraries for my reading needs. Without the public utilizing them they will close up. So make sure to show some love to your local libraries. This location is not the best but the books are endless and the staff/employees are super helpful and very friendly.

Customer service was super accommodating. An assistant quickly helped me sign up for a library…read morecard and proceeded to order some books I requested. I will be getting a text when they arrive in 5-7 days. I really think libraries have the best people working for them. Their Reference section was tiny. I was advised the Loma Linda branch down the road has a much larger catalog available.

Grand Terrace Library Books DVD Programs Educational Library Card Writer's Nook Information.read more

My 1st grader has to read 30 minutes a day for homework so every week I have to go to the library…read moreand check out books (with my work schedule being crazy it's hard to get there). I young lady told me about an app to see the books. Winter break was finally over and I remembered about the app. I was having trouble signing in so I decided to call the library because I didn't know my password for my Library card. I spoke with a GIA. She is AMAZING! She walked me through step by step while on the phone while I was on my iPad. She helped me with my password and walked me down which app to download also (overdrive). While walking me through it, it was like she was showing me in person following along. She is very knowledgeable on this app. I just want to thank her for taking the time to help me and walking me step by step.

Like how they have their scanners to scan my forms and send it straight to my phone. The only…read morereason why I didn't give a 5 star was because it's not really as quiet as I thought it'll be. For a library a little noise it's okay but having several people literally having a conversation like their outside and not just for a minute, a while, and no one said anything it's kind of a distraction for myself and maybe to others. Other than that, I like it there.