After having Academy Air tell me I needed 4000.00 in repairs or 15,000 for new equipment, I contacted Rhymes and was extremely satisfied. Academy air said my unit was fried and did zero to try to fix. Aaron from Rhymes repaired it and had us cooling down in less then one hour. Aaron is a fantastic HVAC tech. Great guy, informative, honest, efficient. Hey Rhymes, don't lose Aaron. Great asset to your business. Thank you Rhymes for treating us honestly. UNLIKE ACADEMY AIR. read more

Rhymes and I came to an agreement, they were willing to work with me. Having said that, I`m going to wait until I can afford a new condenser and have someone else install it. My anger was directed at Rhymes, when Carrier should have been the recipient. I reached out to them to see if they would come to the table, me being in bankruptcy and living paycheck to paycheck. Carrier basically told me to screw myself. $ 3000 for system that didnt last 3 years. While Rhymes was willing to meet me in the middle to fix this, I`m not comfortable paying another dime for a unit that needs to be completely rebuilt. The guys I work with basically told me 4-8 hours labor for a maybe, or 2 hours to install a new one. I`m going with a new one, and it wont be Carrier. read more

My heat went out around midnight. I called Rhymes as soon as they opened and they had someone out within an hour. Technicians are courteous and wore a mask during the pandemic. When we bought a new AC unit, another company said "get a bigger one - it will work better!" Rhymes did the math and recommended a more affordable unit that is appropriate for our home. I will continue to call Rhymes for HVAC needs. read more

the best of the best!! it is great to deal with a family run business that still operates with old style values and offers some of the best customer service i have encountered in any type of business. Leo L Crestwood Mo. read more

Rhymes again came through with fast, caring, competent service! My AC unit went out on a Sunday (one of the hottest days of the year) and on Monday, my AC unit was up and working in 20 minutes. The AC is 14 years old and I was worried it might have to be replaced, but Adam had it diagnosed, fixed, and closed up in a matter of minutes. Thank you again for honest, caring service! When I do need to replace the AC, it will be with Rhymes! read more

Thank you for the SAME DAY SERVICE!! Really appreciated the great help getting our unit back up and running the day before inspections on the sale of our house. You guys went above and beyond, driving up to Earth City for parts during rush hour. It was after hours when you finished the job and the call to let us know that we were all set was such a relief! Thanks again Darren and Adam! Dr. and Mrs. Tim Keane Sunset Hills read more

Many years ago we had Rhymes install our Carrier unit and have used them ever since for service. They have come out right away the couple times we had problems during the hot summer, always polite and professional. Reached the answering service last night and Adam was here this morning at 8am. Within 30 minutes he had replaced the capacitor and we were cooling. Whew! read more

Great salesman but that's it! Other than them being clean and using drop clothes this entire experience has been awful. I have a small condo and replaced both the ac unit and the furnace. After installation they couldn't get a filter to fit the furnace. The paper work calls for a size 14x25x1 but the installer decided to just place one that was 2 inch smaller. His "logic" is that I needed a filter that is only 1/2 in thick even though the wrong size filter that is in there now is 1"in thick and sliding in fine. Later on my dad looks at the furnace to see what filter I need (I don't think they should have left without the right filter being in there) and finds that the metal they cut for the furnace to sit on was jagged and causing the filter to get stuck and snag. My dad calls and they send the installer back out. He is still insisting that I need to special order the filter but non the less he bends the metal down and voila...filter slides right in. Problem is,they still didn't give me a filter that fits my furnace!!! I asked if he was going to put the right one in and he says "no we already gave you a filter". They gave me the wrong size because of their crappy work. So $5200 and a week later I still don't have a furnace with the right size filter. Also, some little things like not putting my smoke detectors back up, (I'm short so this is a huge inconvenience) and left some wires hanging that keep the door to the closet the furnace is in from closing. I was really looking forward to having them do this work. I like supporting local business and they are from my home town of Affton. I feel like they left without finishing the job. If they can't put every piece of the unit on,then the job isn't done! The filter cover is left sitting on the side of the furnace. Take a look at the work they did! I have photos. read more

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These folks hit every mark: for professionalism, timeliness and competitive pricing (we always get 3 bids). We have used them now on several times and have been happy to see that their company standards are just that: standard! Its tough to find today. We also really like to support small business, as opposed to the giant guys. Anyhow, happy to recommend Rhymes and will definitely use them again in the future. read more

Furnace in a rental house stopped working on a Friday evening. Found Rhymes Heating and Cooling on Angie's list. Their estimator came out on Saturday (his day off) to provide me an estimate of a suitable furnace for the house. They were able to fit me into their Monday schedule for installation. The installers were very professional and efficient and hauled away the old furnace. The county inspector was very approving of the installation. read more

Just a word of caution!! Do not call Rhymes Heating and Cooling for repairs. I was just charged $181 for a $20 part and a $79 service call. The repairman stated when I brought it to his attention, "Well that includes the install." He was at my residence for less than 15 minutes. read more

They installed an entire new unit and duct work & the system never kept our house cool. The work plan they gave us was not followed. Our Carrier unit just caught on fire and we replaced it with a new company. Our house stays cool like never before. Our A/C thermometer is on 74F and the house has been amazingly cool. Why couldn't Rhymes system ever work? We kept our thermostat on 68F and it was always running and never cooled. Rhymes said it was bc of the outside temp! Well, why pay to have a new system then. So glad we switched to Academy Air! read more

I had a technician named Vincent out to do a clean and check. He cleaned and tightened everything up and even did a minor repair. He was very knowledgeable and explained everything. No extra charges! Sometimes you think these service calls are just ways to generate extra business, but Rhymes has always been very honest and good at what they do. read more

These guys absolutely rock. The first time we dealt with them was when our A/C went out in 2002. They advised us on a proper replacement and, after two other bids, we purchased a Carrier from them based on their advise. It's operated perfectly for 15 years, until we experienced a power fluctuation yesterday and the outside unit began making an ugly noise. Suspecting we might need a professional's attention, we immediately contacted Rhymes. The hottest days of the year were on their way and the last thing we needed was a broken A/C! The service department advised us to first turn off the unit and restart it. I did that and it seemed to be operating perfectly after that. However, those hot days were coming and it HAD been 15 years so I asked them to send someone to check the unit. They knew who we were, what unit we had and what parts might be needed if there was an actual problem. They said they'd be out in the late morning *next day*! That was today. They were there before 0900. Frank from Rhymes checked the unit, answered my questions and assured me everything was in excellent working order. He had a small concern about the voltage the unit was getting, but said he'd advise the service department and they'd call us if it needed attention. Fifteen minutes after he left, he called to say he had talked to the service department and could assure me we had nothing to worry about. Rhymes rocks and I'll never call anyone else. read more

Nothing says welcome to your new home like the AC breaking down after a month. Being that it was the middle of summer we were worried that we would be waiting a while before someone could come fix it. Luckily, Rhymes came within a few hours and had it back up and running in no time without it costing an arm and a leg. The tech who came out, Mike, was super friendly and professional. I highly recommend them! read more

I highly recommend Rhymes Heating and Cooling! My air conditioner thermostat broke, and they were able to make an appointment to come fix it very quickly. Their service technician Adam showed up right on time, and he was very friendly. He explained everything he was doing as he worked. He also worked very quickly. Rhymes also has very reasonable pricing. They even had a $25 off coupon as one of their promotions on their website. I will definitely be using Rhymes Heating and Cooling business again! read more

Have been doing business with Rhymes for 20+ years, always great service and reasonable prices. They have worked at my residence, as well as my son's condo, and my office building. I would not consider any other HVAC business. The owners Stephen and Michael Ryan have always provided great service, as well as handled difficult projects. read more

i agree with the response about the previous 1 star post, seems hokey. i had an AC/Heater installed roughly a year ago. there are plenty of company's that do this kind of work, and from the research i've done the brand name is as only as good as the installer doing the work. i bought a moderately priced unit and couldnt be happier, you can just tell by the clean edges, seams and smart placement of parts and pieces that these guys do pro work and dont cut corners. i'm cool as the other side of the pillow. read more