We flew into Sydney yesterday after a total of 20 hours in an aircraft. While it was a fun ride, we…read morewere exhausted upon our arrival. When we arrived in the city we were told that we would not be able to check in for our accommodations for several hours. They did however suggest that we look into a luggage storage company. After doing a bit of research we found CBD conveniently located by our train stop. While it took a bit to find the location (see my tip on this below) ultimately the location is perfect. When we got to the check in area we weren't really sure what to do. There's a note that says to buzz for help so we did. Almost immediately Rupert came around the corner. He asked what we needed, explained the process and had us checked in in no time. Before leaving the office Rupert took time to show us all the "can't miss" parts of Sydney. This was not q requirement and was a HUGE customer service win for us. He spent 10 Minutes helping us identify fun areas. We were just blown away. Then Rupert escorted us to our locker. He helped us ensure our items were secured and made sure we were comfortable leaving the area. All of this to say we were blown away with this level of customer service. It was evident to us that Rupert is a consummate professional who went out of his way to make us feel welcome in a new town! Tip: The facility is located on Level 6 parking. Each floor of this shopping center square has an elevator that will take you down to L6. Use the buzzer to the left after exiting the elevator for assistance.

Company from depths of hell…read more Called after plans fell through. In a panic. Spoke with staff member as I was frantically rearranging goods in quite obviously anxious state. Having never stored products in past, I asked for requirements. Crystal clear on photo ID but when it came to signing up, she gave a clear *recommendation* that I sign up ahead of time. Given last minute, went against recommendation. After a lengthy journey to reach centre and in alignment with previously discussed times, called about unloading as I was on leg 2 and same lady berated me for not following her directions which were now requirements. In addition, she criticised my manner of communicating (esp subpar when under stress) , and told me to take my business elsewhere as she didn't wish to deal with me further. I'll note that at no point was I rude to her. I accept that misunderstandings happen and even take accountability entirely for not phrasing questions appropriately. I can suck up either a later trip or 2-3 hours of waiting. I do not accept that someone who states that she often works w people in horrible situations can turn a sort of crappy day into a violent storm of dysentery which required a helpful travel agent, a taxi, an uber and several HUNDRED dollars to resolve. Only after calling to get name to file complaint did she call 3x, first dwelling on the initial miscommunication after I clearly stated this wasn't cause for complaint. I essentially got "sorry that you feel that way" and major back-pedalling and revising (lying) her customer service person from hell that both taxi driver and I heard. The fact that this person interacts with non-native English speakers, travellers, tourists and people in crisis is horrendous. Zero warmth, patience, empathy, standard procedures for handling mix ups etc. Even with language ability and familiarity w Sydney in my favour, it is really the bail that broke the camel's back. Ineffective communication skills as she would simply need to say, "to register, we require you to come ahead of time with passport" rather than long-winded monologue on processes. Or "you need to pre book in person. 'I'd say.../should' are not good for describing requirements.

Convenient, clean laundromat. 1 hour street parking. Free WiFi. Detergent and fabric softener…read moreavailable for purchase. Friendly staff.

Amazing customer service! The hotel I was staying at only had dry cleaning and refused to help find…read morea laundry service for me. Daily Wash came in to save the day, I called them at 8am and they were able to pick up the clothes and have them back to me by the end of the same day.

I have now used this company 5 times since 2007 for both big and small moves. On each occasion I…read morehave found them extremely professional and helpful. Palmers generally weren't the cheapest option but they were priced reasonably and always prompt, friendly and efficient.

These guys just lifted a 3 seater sofa bed up to my elevated second floor balcony with great…read moreplanning & care. It weighed 110kg! They collected it from the manufacturer for me too. Couldn't fault them!

Absolutely awesome service. This was the 1 company out of the 5 I contacted that wasn't a scam…read more Received a personal tour of containers available and it was custom made and delivered all within 3 weeks. Even the delivery truck was respectful and not rushed at all. It worked out better than I could have imagined. High quality workmanship and professional service. Definitely will reccomend and will purchase again in the near future. Won't even look anywhere else. Bonus is that they are local and we're always happy for me to pop in and follow up on progress.

One of the largest office works I've been too. Very well stocked and the opening hours are…read moregenerally convenient for picking things up enroute to work or uni. They actually have parking in store but it's easy enough finding free parking outside anyway. I've used their photo printing service a few times and have always been happy with the services. It's quite reasonably priced too! Check out the catalogue for weekly specials and free seminars they run from time to time.

Officeworks is great and this store is no exception. I've only ever found the staff here to be…read morefriendly and a great help. This is a larger version of the store so it has everything from pens and pencils right up to office desks and chairs. There's always some great stuff on sale near the counters and there's heaps of USB thumb drives on sale, especially the 8GB variety. Given its location to the University of Sydney, it's a handy place for students to stock up on supplies. The print section is invaluable and pretty reasonably priced too with everything available from a single page print right up to six-foot banners.

Located right opposite Woolworths on Taylor Square, this place provides bag wash at a relatively…read moredear AUD 11. They use a lovely fabric softener, though.

79 Bondi Rd Laundry has better things to do with their time than think of a fancy name for their…read morelaundry at 79 Bondi Rd. Like get your washing done and get it done on time. This bag wash has saved my life more times than I can count, including before I got a washing machine at the house I've lived at for 6 years, and recently when our dryer broke down for a couple of weeks when it was really rainy. You drop your bag at the end of the queue on the floor, the completely lovely and always happy husband and wife team that run the laundry give you a wave and tell you when you can pick it up. Somehow they always remember who's bags is which and at $7 for a washed dried and folded load I'm pretty sure this is the cheapest bag wash in Sydney!