They alteration service is horrible! I took my dress down to Norton Plaza few weeks ago.. (I wish I've never went there) Tara ( the manager) measured my dress for tailoring just a bit above my knees. All I needed is to cut the length . Few days later my dress came back (I took at least 2 days to cut!) I put my dress on and.. oh my god I was in tears I could see my bottom! instead of just cutting a bit of what we measured they turned one of my best dresses into a shirt that barely covers my bottom!!
At first Tara agreed to refund the cost (silly me that I trusted her) she never called me back! I went there 1,5 weeks later as I was busy with work and uni and gave her enough time , didn't want to be rude. Then she told me that Im getting a gift voucher on their services(wth?) When I asked her why didn't she try to contact me she said :"Ieft a phone message.. ?" Really? Never got any missed calls or ,messages from that rude lady!
Im in process of contacting ACCC atm. read more