This is a beautiful outpatient surgical center. The only thing that would make me want to go…read moreelsewhere is the policy they have. The person who is taking you there and taking you home cannot leave the premises. So you are there for 4-5 hours or longer just waiting. They even make you sign saying you won't leave the premises. It's a big inconvenience and totally unnecessary. When asking why they require this they have no answer. You get 2 calls. One from the doctor after the surgery and another one to pick up the patient.

RE: Olivia Perry, PA. I was extremely disappointed with my visit with Olivia Perry, PA. In my…read moreexperience, there was essentially no meaningful physical assessment of my hip pain. Her response was basically, "You have hip pain? I'll order an MRI." She asked where my pain was, and when I pointed to the area, she tapped it with her index finger. That was the extent of the physical examination--and even that occurred only after I specifically asked whether she was going to examine me. As a retired Nurse Practitioner, I found this particularly concerning. I actually had to explain to her how to perform an appropriate assessment of hip pain and asked whether she was going to perform certain examination maneuvers used to help identify the source of hip pain. Her response was, "They didn't teach me that in school." I was stunned. A patient should not have to prompt a medical provider to perform a physical examination, and certainly should not have to teach the provider how to assess the condition for which the patient is being seen. Ordering an MRI is not a substitute for a competent history and physical examination. She also never called me with the MRI report. Luckily, I had the report and images and knew what to do. Based on my experience, I had no confidence whatsoever in the quality of the clinical assessment I received and would not recommend this provider.

: Incredible Administrative Care, but Completely Let Down by the Providers:I have very mixed…read moreemotions about my visit here. On one hand, I want to give a massive shoutout to Kristen White. She was incredibly professional, genuinely listened to my requests, and took excellent care of me. In a moment when I was in extreme pain and feeling completely overwhelmed, Kristen made me feel like an actual human being. Her empathy and customer service were a solid 5/5 stars.Unfortunately, the medical care from the actual providers was deeply disappointing. I came in with an acute sports injury after hearing a physical "pop" in my foot, experiencing swelling on the top of my foot, and dealing with severe nerve pain. They took X-rays but didn't bother to sit down, look at them with me, or properly explain a clear diagnosis. Instead, they completely dismissed a severe structural injury as basic plantar fasciitis, handed me some topical gel, and sent me on my way.To make matters worse, they told me it was "normal to work under these conditions"--completely ignoring the fact that my daily job requires heavy pulling, pushing, and lifting of heavy objects. Because they refused to give me an immobilization boot or take the soft-tissue damage seriously, I have spent days favoring my left leg. I have now developed agonizing sciatica from straining my back just trying to hobble around.Kristen White deserves a promotion for her outstanding humanity and professionalism, but the medical providers seriously need to re-evaluate how they dismiss patients with acute traumatic injuries.

Arrived 15 Min before appointment and waited 45 Min after appointment time, Not a word from the…read morestafe, Told girl I aws leaving Not even A "sorry" from her

Just a few things to note, so buyer beware:…read more -I went in for a routine, annual eye exam, which is 100% covered by my healthcare insurance. However, this was billed as a "diagnostic" exam since the provider "found" dry-eye syndrome, something I never complained of or has trouble with. Result: $30 co-pay -A prescription for glasses or contact: An additional $60 -A "contact lens fitting assessment" (considered to be 'cosmetic') even though this has not changed in year. Result $70 Total Bill for an routine eye exam: $160 Be VERY skeptical of this place. I understand the contact lens fitting charge, as I have paid for that in the past, but the other two (2) charges are pure 'junk fees'. Needless to say, I will not be going back to this place.

They had me on hold so long one time, that I actually got an appointment set up as a new patient…read morewith another practice and was STILL on hold by the time I was finished doing that. Good luck getting a hold of anybody or your medical records. The actual physicians are excellent, but the practice is horrendously-run. The waiting room is always filled, parking is a nightmare, the receptionists are incredibly rude, and the entire experience is more like you're cattle, or just a number. I couldn't fathom going back after the breath of fresh air that is my current eye doctor. Oh, and since I couldn't cancel my appointment because I switched providers and wasn't able to let them know (ya know, because they don't answer the phones), suddenly they're calling and emailing. No thanks.

Dr. Cutitar does routine colonoscopies. She did mine about a week ago. There was an office…read moreconsultation about two weeks in advance. She's very nice to talk to, she treated me very well. She was friendly and answered all my questions. Her office assistant (Alison?) was also very nice and helpful. In the hospital, again she was friendly, reassuring, relaxed. It was as good an experience as I could have asked for. I recommend her wholeheartedly.

I saw Dr. Finley on the recommendation of my dermatologist to have a lipoma removed. From the…read moremoment I walked into the office, I was impressed. It was exceptionally clean, neat, and aesthetically pleasing while still feeling professional and welcoming. The front office staff were warm and friendly, and both of Dr. Finley's assistants were spectacular professional, attentive, and thorough in explaining everything. Dr. Finley carefully explained the procedure, the expected results, and what I could anticipate during recovery. She also took the time to answer my other questions. Throughout the procedure, she used humor to help me relax and feel more comfortable, which I greatly appreciated. She was warm, knowledgeable, and never made me feel rushed. I was so impressed with Dr. Finley and her entire staff that I decided to continue seeing her for my general dermatological care. Her expertise, professionalism, and warm personality are truly exceptional. I highly recommend her!

I visited Findley Dermatology for an annual skin check. This was my first visit. Impressions of…read moreoffice: clean, sanitary, comfortable. Front desk was kind and expedient. I saw Nadia for my skin check. I have had moles removed in the past, and this type of visit is always a little anxiety-inducing for me. I found that I was completely at ease with Nadia and her team. She was quick, efficient, and funny to lighten the mood. I have definitely found my new dermatologist!

Doctor Clark Chen is so compassionate and caring!! All his staff as well. Was such a pleasure to…read morehave them on my wife Susan's corner!! They made a great impact on the cutting edge "Gamma Tiles". So thankful for the skillful transition from the progress of my wife Susan. I believed the saved my wife's life. Kept me informed every step of the way. Can't express the full gratitude that have! Unmatched Care Susan received! As a former EMT, I've seen a lot of Hospitals, But this the best patient care I've ever seen. THANK YOU ALL!!

10th floor and MICU are the exception, where you'll actually find quality care. But you still have…read moreto advocate. They need to put patient advocates back into the building. They have MOVED out of the hospital and have been reduced to 2 people and 1 supervisor, and only handle post discharge complaints for RI; Hasbro; Newport; Miriam and the newly acquired St. Anne's. There is no protection for patients while in the hospital. The person responsible for that should be FIRED and funds used for advertising should be put into multiple advocates IN HOUSE at EACH hospital The Neuro department here is a GORHAMMED JOKE and multiple people here should lose their license for malpractice and medical neglect.

This office is outstanding. From the front desk, to all the doctors, nurses, staff…read more I've been a patient for about 8 years and recently was diagnosed with basal cell carcinoma. Dr Michaels did Moh's surgery (it was on my face). He is brilliant. The day following the surgery, my eye swelled, and I got my first 'shiner', lol. I went today to have the stitches removed, and there is a very small scar, which will fade, in time. As a 70 year old woman, I was concerned about how it would look, after the surgery. Dr Michaels is so skilled, you can barely see the scar, two weeks post surgery. I am blessed to have been taken care of at this office, since I first started going there. I would recommend this office, and these fine people to my family. Outstanding, truly. God's blessings upon all who work here, especially the very wonderful Dr Jason Michaels. In Yeshua, amen and amen. Thank you all.

this place is awful, they cancelled my appt. because they "don't take my insurance" and wouldn't…read moreeven allow me to self pay. Don't waste your time here

Through me out before my appointment was completed. Canceled future appointments, despite my…read moreinsistence that I needed to continue appointments to receive disability benefits. Have lost access to my benefits because I am no longer actively enrolled in therapy. Wish I'd never stepped foot in this place.

I've really enjoyed my experience at Performance Physical Therapy thus far. I injured by lower back…read morewhile working out about a year ago and have been seeing a chiropractor. The chiropractor dealt with the pain/posture, but Performance Physical Therapy has helped me "target" the injury with stretching and strength exercises. I've been working with Dr. Holt and Dr. Nogueira, who have both done an excellent job. Dr. Nogueira did an intake and had me do some basic stretches to identify the "source" of the injury. I've been seeing Dr. Holt about twice a week, who has been supervising me, while I do exercises and stretches to ensure that I'm doing it correctly. They use an online portal to send you exercises to do at home. You can check off which ones you've done, take surveys and even earn points and badges. It's a lot of fun! They're social distancing regulations are really good. They tape off the waiting room, so you can't sit six feet from anyone else. They assess you for signs of COVID when you enter the office. When you enter the physical therapy area, they immediately ask you to wash your hands and record your temperature. Everyone is wearing masks/goggles and there is enough hand sanitizer going around to kill a baby elephant. In spite of this, I switched over to telehealth very easily, in order to be extra-safe. Really happy with the progress I've been making so far. Highly recommend!

Dr. Krysia Lepoer is an excellent foot surgeon. She took her time discussing the procedure with me…read morebefore the surgery. She also took her time performing my bunionectomy and discussing aftercare with me on the surgery date. I didn't need much aftercare as my surgery turned out to be great.