If you purchase something from this company, absolutely make certain you know what you are getting. I purchased a cedar chest from them which unbeknownst to me was unfinished (it was not described as unfinished in the description). When I reached out to exchange it for something more durable I was told I would need to cover shipping for the chest before the exchange. I agreed and made the massive mistake of not getting a return quote. They ended up charging me $400 for the return shipping. If I had known the cost, I would have kept the damn thing. I am sure as hell not going to complete the exchange and order another chest given I am now I am out $400 with nothing to show for it. Long story short, great chests, terrible customer service. read more