Excellent work... Tile expert! Installed our updated bathroom design. He was very reliable and…read moreworked diligently to create our space.

From the owner: On The Mark Construction believes in quality every time. We Pride ourselves on providing our…read moreclients with the highest level of excellence and professionalism and we are committed to delivering exceptional results with every project we take on.

We had a representative come to our home in May to get an estimate on a Windows replacement and…read moreother work. We were told it would take about two weeks to receive an estimate. We called on July 2nd and were informed we would not receive an estimate until mid to late August. They would not give a estimate for the work start. They did not offer any real reason for this delay, except to say they were busy. Extremely poor communication, no interest in resolving our poor service or offering any recompense for a job that coould have been completed by now.

We had a glass shower door placed for a remodel by Glass Guru of Duluth. Superb service. Got an…read moreestimate the day after we called. It was special order & took less than three weeks to arrive. Very reasonably priced. Everyone was professional & friendly. We highly recommend them for any home glass work!

One window they installed they did a average job with no problems. However when they installed my…read morebathroom window it was done extremely poorly had to come out and fix it. The installers had a very nasty attitude. They left a mess in my dog run with nails in wood. They're lack of professionalism was apparent. I've never been spoken to like that by an installer in my own home. Although I'm a disabled veteran I am not going to be pushed around by someone in my own house. They were paid to do a job and they failed to do it properly. The installer claimed that he did not remove the window that he was replacing and I did not understand what he was saying. If not him and his crew then who removed the window. The job was done in haste and with lack of experience in one of the installers.

The came to my home on September 3rd to view my project. I emailed them on September 19th asking…read morewhen I would get an estimate. I have not heard anything from them.

2 years ago I signed contract for replacement of 8 windows. 23k dollars. At the time I was told the…read morecompany had trained installers and a top notch warranty on the windows along with being energy star triple pain windows. Company called January said the windows were In and are scheduled to be put in 19th. Really the winter I asked if it could be a spring install I was told no. So install in January... Guy showed up said he was a sub contractor from Minneapolis he brought 2 helpers. I watched the first window get removed they were not careful damage to my trim from hammer, prying and a saw. I called the company but never got a call back. The install was horrible they didn't use a level, they didn't use a water barrier the windows you could see they tipped inward and they did not have window stops. Two months later window cracks...and the battle begins for the company to stand behind the warranty. Spring came windows would not open the windows did not seal properly. The big window in the living room pops all day long. Called company again they requested pictures of all the issues. Company wanted to see the issues set appointment they no showed and didn't call ...twice. recall on the cranks drought out a crew where I showed them the issues with the window they made some adjustments but didn't help much sprayed a lubricant on the windows that wouldn't open. To me that's not a fix. Company came out again to investigate the install...4 months later said windows are being re ordered because they were not installed properly. I got notifications the windows are in and would be installed in the spring....here we are in June no appointment scheduled and the company does not return phone calls. I just get the answer there isn't anyone in your area to install the windows. REALLY! That should have been discussed being an issue when I purchased the windows. I read reviews and seen the negative reviews and talked to the sails person about them and got this as an answer. "Deborah you have my word you will be taken care of if you have issues with the windows. The warranty is there for your piece of mind. " 2 years and windows that still don't operate properly when it's the companies hired installers that didn't do it correctly in the first place. 23k out the window... 3 of the windows have damage between the glass.. Buyers do your homework listen to others experiences company will tell you the reviews are not true or don't pertain to your area. YES the reviews are correct. If I could post pictures in this review I would.

They aren't even in my area. Why would you keep notifying me even on Sundays? They're in another…read morestate. And they said that they don't subcontract out their work. So then are you going to travel that far to work on my little cottage? Yeah right?

Stopped at Minardi Lumber, now the Yard Lumber, over a month ago requesting a quote on a handful of…read morenew windows, with the potential for more if we were happy with the service. The gentleman seemed attentive when we stopped in to get a quote and told us to expect to hear from him within about a week. We never received our quote, so we reached back out, and still have not received our quote, a message, or a callback. We would have loved to give our business to Minardi, but have since told others we recommend elsewhere.

This is the second time we worked with Hermantown Lumber and it will be the last. We experienced…read morepoor customer service from them 6 years ago when having windows installed and considered not using them this time around, but they are one of the fewer Marvin dealers in town so we decided to give them another try. They were very attentive to us right up until our order was placed and they received their deposit check. We were given a week about 5 weeks out when the windows would be installed, and when they had not called by mid-week when they were due, I called to inquire about the status. Spoke with Al and he told me that they were behind schedule. No one had bothered to notify us of this. He said he'd speak with the installers and would call me back to let me know when the windows would be installed. I explained that this was a time-sensitive matter as we had contractors who needed to do work right after the windows would be installed and they wanted to do their work soon as the weather was turning cold. Al never called back. I phoned again the next day and spoke with Jerry, who could give me no information about the installation but promised to call me back at the end of the day with information. He never did. I called the next day and went through the same process with Jerry - he promised to return my call by the end of the day and did not. Finally got ahold of Kevin and explained my frustration and several days later they sent over an installer who informed us that it would be "a week or two" before he could get to our job. He was not the regular installer and said he had only just been called by Hermantown Lumber to do the job. Clearly, Hermantown Lumber did not actually book our job with the installers ahead of time but only made the call a week after the windows were supposed to be installed in the first place. We were told the job would take one day. The installer was in and out of our house, tracking dirt everywhere, leaving his tools and trash all over, for more than two weeks installing the windows. He reported that the windows hadn't been measured accurately and said he had trouble getting them to fit. He sanded extra trim to fit in the windows and left sawdust over all surfaces. In the bathroom the toothbrushes and towels were covered with sawdust, in addition to the floor and vanity. Meanwhile, the wrong hardware had been brought for the windows, many of the grates that were supposed to be painted were not, and some grates did not fit in the windows. All of this meant more time. It was a solid month before the job was done and just after the Hermantown Lumber rep finished installing the hardware on the last day, he wanted me to cut him a check on the spot rather than handing me a bill so I could mail a check. The whole experience was a nightmare, from the awful customer service to the lateness of the install to the installer taking weeks and leaving dirt and junk all over the house to the mishaps with the grates and hardware. It's true that there is not a lot of competition in town for Marvin windows but if we ever need another one, we will go anywhere but Hermantown Lumber.

Renewal by Anderson window and door replacements. Steve and Tyler as installers were very…read moreprofessional and efficient. Great communications

we recently replaced all windows in our late 1800s home with Renewal by Anderson/Heritage Windows…read moreout of Superior Wi. Stacy and Rustee did the work and it was exceptional! They were super professional, kept the work area clean and were very nice. The team worked during winter weather and were considerate about keeping our house warm during the window installation. We strongly recommend Heritage Windows/Renewal by Anderson for your replacement window needs.

Very professional replacement project, 6 windows for older home. Workers were on time, efficient…read moreand very professional. Clean up was done well. Windows look great!

Terrific job. the windows and doors were installed impeccably and no mess. Very happy.read more