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    Rhino Property Management

    1.9 (58 reviews)
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    Services - Rhino Property Management

    Listing agent

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    When they actually fixed my garage door
    Heather D.

    This was by far the worst property management company I have ever dealt with, and I've rented from several places over the years. Like many reviews I wish there was a ZERO STAR! This would be way too long to put in all of my negative experiences but here are a few! The unit was dirty and had multiple issues when I moved in, none of which were ever addressed despite repeated requests. They rarely answered the phone, and even sent out an email stating their office would remain locked at all times and could only be visited by appointment--yet they wouldn't answer calls to actually schedule those appointments. Later, they even admitted the office was locked because too many angry customers were showing up unannounced, which just proves how unhappy all of their tenants were. When the garage door spring broke, it took them several months to fix it. Having an electric car, I needed access to my garage to charge, but they showed no urgency in resolving the issue. Their auto-draft system was also a mess--if their system failed to process a payment, they would still charge tenants late fees instead of fixing their own technical problems. Pest control was supposed to be included, but when I reported bugs around the stove and dishwasher, I was told it was my responsibility. Their customer service was horrendous. Despite providing extensive move-in photos documenting existing issues, they withheld nearly my entire security deposit, returning only $40 for damages that were there before I moved in. I would never recommend this company to homeowners or tenants. They are unprofessional, dishonest, and exploitative. The Better Business Bureau should shut them down, and I can only hope more reviews like this warn others to stay far away.

    Poor quality

    I had a terrible experience with this company. While living out of state I was able to contact the company and sign a lease with them. Up to this point their correspondence seemed reasonably professional. Once I moved into the property I was extremely disappointed. They failed to notify me that my front door code would only work until 5pm, so I was stuck for multiple hours in front of my property with no way in and no reliable communication. The video posted regarding the property was multiple years old, and the property is extremely disheveled on the move in date. There is prior tenants garbage, recycling, dirt, dust and belongings left both inside and outside the property. The property was not professionally cleaned, painted or maintained for what seems like years, despite paint cans in the basement. Carpets are full of past residents hair and pet hair. A few agents I contacted that night about the property would only respond "we aren't open right now" or blatantly ghosted me over text. Rhino claims 24/7 assistance but apparently they think that means only during business hours. The property was not move-in ready and still received multiple hours of cleaning from my partner and I. After physically meeting the property manager at their office, we were turned away because we did not have an appointment, but we're assured we would receive a phone call before they closed for the weekend. No phonecall was received, emergency contact was also unavailable. I will never rent from Rhino again, and I strongly advise you to consider another company as well. Do not rent from this place. My fiance cries daily about the abysmal conditions of this property.

    Here they are saying that the rhino policy expires.

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    1 month ago

    we have been with them for years and they have done a good job. They are very consistent with the monthly communication.

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    18 days ago

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    29 days ago

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    1 month ago

    They helped me get tenants within a few weeks of listing! Nice having someone do the leg work.

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    1 month ago

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    1 month ago

    Whenever there is an issue things get done in a timely manner. This great service resulted in us renewing our contract!!

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    3 months ago

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    2 months ago

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    1 month ago

    good experience, very responsive, have had 0 issues with them. all requests have been addressed in a timely manner.

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    1 year ago

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    10 months ago

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    8 months ago

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    4 years ago

    They're very quick to send repair men to handle whatever maintenance problems arise.

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    7 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Rhino Property Management

    Review Highlights - Rhino Property Management

    “Paul has been such a pleasant person to work with.”

    Mentioned in 4 reviews

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    Nestwell Property Management - The remodel room was pitch black with the installed lighting at night, It was used as storage. Still very clean when we left

    Nestwell Property Management

    (204 reviews)

    The service was outstanding from beginning to end. I couldn't be more satisfied with a rental…read moreagency. I highly recommend nestwell to anyone.

    I was disappointed with my move-out experience with Nestwell. I felt several charges were assigned…read moreto us without adequately considering whether the issues predated our tenancy or were simply normal wear and tear. Nestwell ultimately charged us $585 for tenant responsibility, including: Removing an porch bench (there when we move in) - $15 Replacing a "broken" (not broken?) doorbell and removing hooks - $85 Swapping an incorrect privacy lock - $65 Removing carpet remnants (this carpet was apart of the unit?) and tacks from the stairs - $50 Replacing broken bedroom blinds (Also not broken??) $105 Repairing a damaged window screen - $60 Removing adhesive hooks and tape - $30 Disposing of trash/debris (there was no trash??) $40 Blowing debris from the garage (?... we swept when we left) - $40 Vacuuming HVAC duct (Also cleaned when we left) - $60 Replacing burned-out light bulbs - $35 My disappointment is with the move-out inspection process itself. It felt like our disputes were dismissed without supporting photos or documentation explaining why certain items were determined to be tenant responsibility. A more transparent process, with detailed move-in and move-out photos and evidence supporting disputed charges would go a long way toward building trust with tenants. I hope Nestwell continues to improve the transparency and fairness of its move-out inspections.

    San Moritz Apartments

    San Moritz Apartments

    (41 reviews)

    We decided to call San Moritz our home after moving from California to Utah. We drove by while we…read morewere visiting family and apartment hunting and we fell in love with the apartment complex. We have been living here for a year in November, and we are extremely happy. We actually just signed a lease for another year. We love our apartment. It's really spacious and the kitchen is beautiful! Everyone at the leasing office has been friendly, extremely quick to respond and very helpful. Not to mention, they remember you by name! The maintenance guys are great as well! They respond very quickly to any and all maintenance requests. They are friendly, quick, and respectful of your home. The complex is clean and safe. Biggest problem would be people not always picking up after their dogs, but they really try to stay on top of it, and it's gotten a lot better!! There's always plenty of parking on the street which is where we like to park so it's great! I'm not sure about parking spots in the complex as we don't use those. Further, the complex is a 7-10 minute walk to the TRAX! If you walk a little further down there's plenty of places to eat or get some drinks and there's top golf. There's also Winco and Maveric. The complex is also right by Gardner Village which is really cute. Everything you could want is right here. Highly recommend checking this place out!

    So I have been living here for four years they half ass stuff they don't clean the grounds around…read morethe apartment complex. I do it I have been seeing the same liter on the sidewalks for as long as I lived here they say they have a company that deals with it but I call that bull. If you wanna live in garbage filled area live here. If not don't live here the rent is $2000 a month.

    Rhino Property Management - propertymgmt - Updated October 2026

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