Fantastic customer service, very quick, accurate response. Value made obvious. Thankful for Rhino Cleaning Co. Recommending to our friends with complete confidence in Rhino and Lindsey, especially. read more

I want to start by saying that I tried to contact the owner multiple times before I wrote this review but I never received a phone call or text in return. The good news is that the ladies showed up on the correct day to do the cleaning. However, one of them was 30 minutes late. I paid for a heavy deep cleaning, but I don't believe that they understood or wanted to perform that service. I repeatedly (more than twice) had to ask them to do basic things like dusting a lamp, bed, dresser, cleaning a bathroom counter top, wiping down bathroom faucets, wiping down toilets, vacuuming laundry room, etc... One of the cleaning ladies kept complaining, in Spanish, that I was asking too much of them to clean the dirt. The service/company might be good but, the actual ladies doing the cleaning are not. I would not recommend this company. read more

I reached out to Rhino to clean my apartment and they were very responsive. Lindsey answered all my questions and provided me with a transparent quote before scheduling the service. I had to cancel last minute and they were accommodating and found me another slot a couple days later. The cleaners, Carmen and Juana, were both very sweet and did a very nice and thorough job! They even left me a little note with their cell number in case I had any issues or questions. My only feedback is that I should have checked what kind of cleaning products they use- I would have been super impressed/ even paid more if they use environmentally responsible cleaning products. Thank you ladies for your help! read more

Juana and her colleague were great! Best price in town and they made my neglected campus apartment sparkle, even while having to overcome the obstacle of having the complex's water turned off the entire time they cleaned. Miracle workers. read more

Rhino Cleaning Co - Better than when I moved in! - Home Cleaning Near Me - Santa Barbara, California

I have a commercial store front Spa/Waxing Salon in Santa Barbara. I have had my Buisness for over 2 decades. My expectations are high. My Salon-gets covered in Wax. Its the ultimate test of a good and thorough cleaning. Lyndsey the owner is very on top off her Buisness she took her time with me to ask what exactly my needs were. Arelis has done a amazing cleaning job! My wax pots spotless, hard wood antique floors have never looked better. I am more then pleased. They made sure to take note on my specific cleaning needs as a business owner. I will be recommending Rhino cleaning highly. read more

I am extraordinarily disappointed in the job that was done for my move-out cleaning last month. It looked like they had barely even cleaned anything. It appeared that they did not sweep, mop, or even wipe down the counters (there were still simple water rings from glass condensation on the counters). There were vacuum tracks on the carpet ,but things that were easily cleaned up like thread and lint were still present in the middle of the floor. The only thing that I can compliment them on was the cleaning of the fridge, microwave, and oven. These were cleaned well. I was forced to "re"-clean everything (except the appliances) because of the poor job that was done. After this, I have been unable to get in contact with them, none of my calls have been returned. read more

I just recently moved and was frustrated when the house that I moved into wasn't up to my cleaning standards. For the first time ever, I decided to use a professional cleaning service. This is my first Yelp review and I just want to say that RCC went above and beyond my expectations. We are so impressed that my husband and I have even decided to set up a recurring monthly service with them! read more

I've had my 1200 sf condo cleaned by RCC 3 times. I am VERY impressed by the punctual, professional & efficient service as well as the very reasonable hourly rate. I consider myself a clean person, but, after RCC comes, my place is spotless! Oven, refrigerator, mirrors, upholstery... 2 hrs flat. I recommend RCC and will continue to use their services. read more

Amazing!!! Two thumbs incredibly way high up, this service continues to exceed my expectations on a monthly basis. Every time I come home to a clean house after RCC has visited me, I am a very happy girl. They are so trustworthy, reliable, and just all around awesome. Some months I'd even go so far as to call them miracle workers! After many disappointing encounters with other cleaning companies in SB, I am SO happy to finally have found a great service that I can count on every month to clean my house! Thank you RCC!!! read more

A bit ago I moved into a house that was not represented by the landlord as honestly as it should have been. The bathroom had mildew stains and the kitchen, back patio, and front patio were left in horrendous condition. I called Rhino on a whim and they were amazing! They not only removed ALL the mildew stains from the bathroom but had my patios and kitchen immaculately clean. I would HIGHLY recommend Rhino to anyone that wants honest, quick, and reliable service. Just an amazingly run company. They are locally owned and operated as well! read more

Juana did an awesome job deep cleaning our kitchen and bathroom before our walk through because we were moving to a new place! She has magical powers. Lindsay, the owner, was very fast with getting back to me and scheduling an appointment when I needed it! Highly recommend! read more

I wish I could give 0 Stars, Rhino Cleaning Company is a scam. I contacted Rhino Cleaning Company to get my apartment cleaned after moving in and was quoted an amount for deep cleaning the oven, fridge and bathroom. An appointment was set and my roommate let them in while I was at work. They did not clean any of the areas which I had requested and kept trying to clean things that I had already cleaned (like the floors) my roommate had to constantly keep an eye on them and still didn't clean the specified areas. Afterwords I cannot get ahold of the company via phone or email for a refund as I'll have to have another company out to clean the requested areas. I have contacted the Better Business Bureau about them and the shady practices. DO NOT USE THIS COMPANY read more

Not sure how many people work there, this was my second time using Rhino. I got Juana who was great to work with. She and one other woman did a move-out clean for me. Very good job and a great price. 3.5 bathrooms, kitchen including microwave, fridge and oven, tile floors, swept patio, and dusted blinds. All for $285. Juana was very nice even though there was a slight mix up with the scheduling, which was probably mostly my fault. Would use her again. read more

Great experience. I needed to professionally clean my apartment before moving out, and with RCC the whole process was easy and affordable. The cleaners were on time and did a great job - windows, walls, bathroom/kitchen and hardwood floors. I received 100% of the security deposit back. Highly recommend RCC, thank you! read more

The cleaning crew from RCC is the best. I have been using them for over 4 years now and have always been impressed with their consistency and professionalism. They are so good at getting every part of the house to look perfect and tidy so that I feel relaxed when I get home...I wish I could have them daily! I will also add that any little extra item I need done or some extra attention on they step up to the task and are very responsive to our needs. read more

Very thorough, on-time, and professional. Great follow-up and quality customer service, would definitely recommend.

I have been using their services for a few months now and I'm so happy with it. Scheduling and payment is easy and they work with your cleaning specifics. It's always great to come home to a clean house! read more

After finding Rhino Cleaning Company in the Santa Barbara Axxess directory and calling to schedule an appointment, Lindsay promptly came to our home and provided us with a quote for a deep cleaning, window washing, carpet cleaning, and ongoing bi-monthly cleaning. She walked through each room of our home, a thorough cleaning checklist, and noted additional requests I had. The quote that she provided was reasonable, and based upon her initial professionalism, we decided to hire RCC. I made an appointment to have the deep cleaning, window washing, and carpet cleaning done at 9 am on the next Monday. The cleaning crew arrived 15 minutes late, but worked diligently and efficiently. When they were finished, I inquired about when the carpet and window cleaners would arrive. Since neither of the ladies spoke English, I called the RCC office and spoke with Brenda. She informed me that the window cleaner was in Los Angeles, so we'd need to reschedule. She said the carpet cleaner was running late, but would arrive in half an hour. An hour and half later, he still wasn't there. I called the office again, and Brenda told me that he was on his way. He didn't arrive until 2:30, over two and a half hours after I had called RCC the first time. We were satisfied with the the quality of the carpet cleaning. When I had spoken to Brenda the last time, I asked to reschedule the window cleaning for Wednesday. She never got back to me with a time. I received a call from her a little after 9am on Wednesday, letting me know that the window cleaner was outside waiting for me. I was at work, and reminded her that she was supposed to let me know what time he was available. We reschedule again for Friday afternoon. The window cleaner was on time, but informed me that he hadn't seen our type of window before. In his attempts to remove the window, he broke one of the release latches and it became lodged in the track. He was apologetic, and repeated that he hadn't seen our type of window before, and told me that he wasn't handy. When I inquired about insurance for repairing the window, he became nervous and did not want to proceed. He and I both placed calls to RCC, and was told by Brenda that Lindsay would call us back. I removed the other windows myself without complication, and he cleaned the first floor windows. After over an hour, Lindsay still had not called. I tried the office again myself, and he called Lindsay directly. She answered, and listened to his explanation of what had happened. He told her right away that he had not finished only half of the job (which we had prepaid for), and that I was awaiting her call. She informed him that she was finishing something up, and would call me later. It has been a week and a half now, and we have yet to hear from her. We have left 3 voicemails, sent an e-mail, and spoken to Brenda on 3 occasions asking to be refunded for the 1/2 of the job that was not completed. Since a worker that they contracted broke the window, we are also expecting that issue to be addressed. We are appalled by the lack of communication and professionalism displayed by Rhino Cleaning Company, and would advise anyone against hiring them for cleaning services after this experience. read more

My experience was similar to Ashley T's, except I never even got anyone at Rhino to return my calls, so I can't say if they actually do a good job of cleaning. I had a pre-paid certificate purchased through SB Axxess and called Rhino 4 times to arrange an appointment. Only one of those times did I speak to a person - the other times I had to leave voicemails - and the woman gave me some b.s. line about not having the schedule in front of her. She promised to call me back the following day, and big surprise, no call. That was a week ago. Unfortunately they already got the money from Axxess, so there is no incentive to provide the service for which I paid. There are many glowing reviews here for Rhino, but I wouldn't be surprised if they were fakes, written by themselves or friends. If I could have given them zero stars, I would have. AVOID THIS SCAM OUTFIT!! read more

I highly recommend Rhino Cleaning! Lindsay (the owner) is great to work with and they do an incredible job. I appreciate their attention to detail in every aspect of their work! I look forward to coming home every time they visit. read more

It's affordable but not as thorough as I'd like. I can clean the house myself, I was hoping to hire someone to do the deep cleaning I don't have time for. This isn't the company that provides deep cleaning so I will continue my search :/ read more